My son who is in college wanted to start his credit rating on a good note. He wanted to purchase a used BMW and wanted to be listed as main applicant on finance with his dad as co signer. This was explained to the sales person Ian several time prior to purchase, this was mentioned to the site manger prior to purchase and this was mentioned to the crooked finance person while sitting in his office completing the paperwork. While completing the finance paperwork we asked the finance person why is he making the dad sign the paperwork as the applicant and his son as the co signer since we want the son to be the main person. The BMW crooked finance guy said it will come out that way once all done- son will be main applicant and dad will be backup. Well we got the paperwork from the finance agency and the dad is noted as main signer not the son. We called the dealer and the manager Jim said if you don't like it bring the car back. I said are you kidding ? He said both are names are shared on the financing, but we stated this was not suppose to happen. He hung up on me. I am not going to bring back a car my son dove out of state to find- he saved every penny to earn this car while in school. I cant belive a BMW dealer could get away with such fraud and disrespect for the customer- " BRING THE CAR BACK."How could they say this and not fix the problem?
Union Park BMW Reviews
My son who is in college wanted to start his credit rating on a good note. He wanted to purchase a used BMW and wanted to be listed as main applicant on finance with his dad as co signer. This was explained to the sales person Ian several time prior to purchase, this was mentioned to the site manger prior to purchase and this was mentioned to the crooked finance person while sitting in his office completing the paperwork. While completing the finance paperwork we asked the finance person why is he making the dad sign the paperwork as the applicant and his son as the co signer since we want the son to be the main person. The BMW crooked finance guy said it will come out that way once all done- son will be main applicant and dad will be backup. Well we got the paperwork from the finance agency and the dad is noted as main signer not the son. We called the dealer and the manager Jim said if you don't like it bring the car back. I said are you kidding ? He said both are names are shared on the financing, but we stated this was not suppose to happen. He hung up on me. I am not going to bring back a car my son dove out of state to find- he saved every penny to earn this car while in school. I cant belive a BMW dealer could get away with such fraud and disrespect for the customer- " BRING THE CAR BACK."How could they say this and not fix the problem?