A well known rental car co, (whom I sued in court and WON, after this failure of an investigation) just took thousands of dollars out of my account w/o my consent or knowledge, leaving me negative -$900-$1,000 in the RED. I filed an investigation and was told to write a mandatory letter stating my claim, case and all the evidence. (Which held up in court with no problems) I got a call from the investigations lady who could CARE LESS, even yawning on the phone telling me the case was closed and they found no fault BUT, I asked her if she READ MY NICE AND NEAT, tedious letter explaining everything, and she asked, "WHAT LETTER?” I was so shocked, I said, "The letter I HAD to mail for the investigation to take place. The one with your name on it, half sized Manila envelope, about the size of your face. Exactly.” She then YAWNED again, and looking for less than 30 seconds said, "oh yeah it’s right here”. Asking HOW she could just come up with an assumption that the investigation was done, she said she called and talked to customer service witch I KNOW FOR A FACT she did not because the number was in the letter, and anyone she called wouldn’t have known anything or lied because they pulled three fraudulent scams on me, therefore NOT trustworthy. At all. The co. hung up on me three times and NEVER did their investigation because a late night customer service personal said he found the form in the pile of papers just tossed aside to be shredded. I demanded she call back IMMEDIATELY!! She was reluctant and obviously didn’t want to do her job
. It was 4:30. I called back at 4:50, and a male answered, paused as if she said to say she went home and he told me she had left. I called back twice the next two days, only to be told she’s out of the office. And THE GIRL YAWNED ON THE PHONE and said someone will call...never called. I have tried and tried and they said basically, they didn’t know of the investigation and tried to shun me away, hoping to forget about the issue because they didn’t want the hassle. They did a charge off, closed my account, reported me to PayChex, and ruined my credit. They owe me a LOT of money that was stolen, a credit fix somehow and an explanation with apology.
I will not quit, it’s NOT RIGHT, THEY DO NOT CARE ABOUT CUSTOMERS, and HAVE RUINED MY LIFE WITH BAD CREDIT AND NO MONEY ID SAVED FOR AN APT AND CAR. I am taking them to court, not sure which court, and very much so need HELP WITH THIS!! First step is to call (AGAIN) and DEMAND my letter back, tell of the issue at hand, ask for the funds to be paid to me, fax a copy of the won lawsuit and tell them...they will be getting a subpoena ASAP if not, and can expect to see me and witnesses in court. I would like help and/or advice please as this is the upmost importance to me. Thank you.
I am writing to day to ask for your assistance, not for myself, but for my husband, F. Scott Dxxxxx. My husband’s right to speak for himself, his personal freedom, even his right to pursue his career have been placed under threat because he contacted Federal officials to report a crime.
I, on the other hand, am free to speak.
My husband is a well-known computer software engineer specializing in computer security, and has consulted to more than sixty organizations in the past thirty years, including NASA, ExxonMobil, Wal-mart, General Electric, American Airlines, and many others. He has assisted government agencies, including the Federal Bureau of Investigation and the U.S. Commerce Department, in exposing criminal activities and fraud. In accordance with his many assignments, he has been subjected to and passed nearly fifty background investigations. He currently holds numerous U.S. patents, and has had digital security software of national significance under study at The Citadel in Charleston, South Carolina for the past six months. He also has significant expertise in the detection of emotional changes in organization personnel likely to result in negative behaviors (OrgOptics.com). Scott is a veteran, having served our country honorably and voluntarily during the Vietnam War, who enlisted at the age of 17. Scott’s LinkedIn page can be viewed at linkedin.com/in/scottdeaver. You can see a list of Scott’s patents by typing “F. Scott Deaver patents” into Google.
To help support our family, including our two daughters, while that project is in development, in late April of this year Scott accepted a short-term contractual assignment with MUFG Union Bank here in San Diego, to provide networking and security components for communication with the two-decades-old MUFG Union Bank Oasis software system.
Immediately upon arriving onsite at MUFG Union Bank, Scott realized that the quality of the software source code, the security policies and procedures, and the software development practices were of such poor quality as to put all transactions by the bank through that system, the bank’s primary message transport, at severe risk of undetected interception and modification, known in the vernacular as “hacking”. This is Scott’s area of expertise, and one in which he has focused his work for several years.
During Scott’s brief tenure at the bank (during which he earned praise from his superiors for completing tasks quickly and well, tasks failed by previous contractors over much longer periods of time), he also learned that the bank’s culture simply would not permit any effective repairs or replacement of the defective systems. His work coincided with a Federal security audit of the bank, and he became concerned over conversations among co-workers that the intent of their work was not to implement security but to give the appearance of implementing security for the purpose of deceiving the audit. On a more general basis, no expenditure of resources was permitted without direct intervention of Japanese management on Japanese soil, and very little regard was given towards U.S. regulatory requirements.
The source code Scott was given to work on was among the worst he’d ever seen in thirty years of practice, in terms of both quality and security. This opinion is not one of Scott’s alone – it is one that has been shared by hackers for at least the last several years, and one they have used to their advantage. Even though MUFG Union Bank is one of the smaller banks in this country (currently 21st in size : aba.com/Tools/Research/Documents/LargestInstitutionsbyAssetSize.pdf, with about 5% of the assets of JPMorgan Chase), it and its sister banks are one of the primary entry points for hackers into the Federal Reserve and SWIFT networking systems – a few examples from my husband’s letter to the Federal Reserve in compliance with a TRO (a copy is attached):
They say they don't withhold cash deposits, their crappy online system says your deposit is available, but they won't let you take YOUR OWN money out. Bas*ds.
Union Bank Reviews
A well known rental car co, (whom I sued in court and WON, after this failure of an investigation) just took thousands of dollars out of my account w/o my consent or knowledge, leaving me negative -$900-$1,000 in the RED. I filed an investigation and was told to write a mandatory letter stating my claim, case and all the evidence. (Which held up in court with no problems) I got a call from the investigations lady who could CARE LESS, even yawning on the phone telling me the case was closed and they found no fault BUT, I asked her if she READ MY NICE AND NEAT, tedious letter explaining everything, and she asked, "WHAT LETTER?” I was so shocked, I said, "The letter I HAD to mail for the investigation to take place. The one with your name on it, half sized Manila envelope, about the size of your face. Exactly.” She then YAWNED again, and looking for less than 30 seconds said, "oh yeah it’s right here”. Asking HOW she could just come up with an assumption that the investigation was done, she said she called and talked to customer service witch I KNOW FOR A FACT she did not because the number was in the letter, and anyone she called wouldn’t have known anything or lied because they pulled three fraudulent scams on me, therefore NOT trustworthy. At all. The co. hung up on me three times and NEVER did their investigation because a late night customer service personal said he found the form in the pile of papers just tossed aside to be shredded. I demanded she call back IMMEDIATELY!! She was reluctant and obviously didn’t want to do her job
. It was 4:30. I called back at 4:50, and a male answered, paused as if she said to say she went home and he told me she had left. I called back twice the next two days, only to be told she’s out of the office. And THE GIRL YAWNED ON THE PHONE and said someone will call...never called. I have tried and tried and they said basically, they didn’t know of the investigation and tried to shun me away, hoping to forget about the issue because they didn’t want the hassle. They did a charge off, closed my account, reported me to PayChex, and ruined my credit. They owe me a LOT of money that was stolen, a credit fix somehow and an explanation with apology.
I will not quit, it’s NOT RIGHT, THEY DO NOT CARE ABOUT CUSTOMERS, and HAVE RUINED MY LIFE WITH BAD CREDIT AND NO MONEY ID SAVED FOR AN APT AND CAR. I am taking them to court, not sure which court, and very much so need HELP WITH THIS!! First step is to call (AGAIN) and DEMAND my letter back, tell of the issue at hand, ask for the funds to be paid to me, fax a copy of the won lawsuit and tell them...they will be getting a subpoena ASAP if not, and can expect to see me and witnesses in court. I would like help and/or advice please as this is the upmost importance to me. Thank you.
I am writing to day to ask for your assistance, not for myself, but for my husband, F. Scott Dxxxxx. My husband’s right to speak for himself, his personal freedom, even his right to pursue his career have been placed under threat because he contacted Federal officials to report a crime.
I, on the other hand, am free to speak.
My husband is a well-known computer software engineer specializing in computer security, and has consulted to more than sixty organizations in the past thirty years, including NASA, ExxonMobil, Wal-mart, General Electric, American Airlines, and many others. He has assisted government agencies, including the Federal Bureau of Investigation and the U.S. Commerce Department, in exposing criminal activities and fraud. In accordance with his many assignments, he has been subjected to and passed nearly fifty background investigations. He currently holds numerous U.S. patents, and has had digital security software of national significance under study at The Citadel in Charleston, South Carolina for the past six months. He also has significant expertise in the detection of emotional changes in organization personnel likely to result in negative behaviors (OrgOptics.com). Scott is a veteran, having served our country honorably and voluntarily during the Vietnam War, who enlisted at the age of 17. Scott’s LinkedIn page can be viewed at linkedin.com/in/scottdeaver. You can see a list of Scott’s patents by typing “F. Scott Deaver patents” into Google.
To help support our family, including our two daughters, while that project is in development, in late April of this year Scott accepted a short-term contractual assignment with MUFG Union Bank here in San Diego, to provide networking and security components for communication with the two-decades-old MUFG Union Bank Oasis software system.
Immediately upon arriving onsite at MUFG Union Bank, Scott realized that the quality of the software source code, the security policies and procedures, and the software development practices were of such poor quality as to put all transactions by the bank through that system, the bank’s primary message transport, at severe risk of undetected interception and modification, known in the vernacular as “hacking”. This is Scott’s area of expertise, and one in which he has focused his work for several years.
During Scott’s brief tenure at the bank (during which he earned praise from his superiors for completing tasks quickly and well, tasks failed by previous contractors over much longer periods of time), he also learned that the bank’s culture simply would not permit any effective repairs or replacement of the defective systems. His work coincided with a Federal security audit of the bank, and he became concerned over conversations among co-workers that the intent of their work was not to implement security but to give the appearance of implementing security for the purpose of deceiving the audit. On a more general basis, no expenditure of resources was permitted without direct intervention of Japanese management on Japanese soil, and very little regard was given towards U.S. regulatory requirements.
The source code Scott was given to work on was among the worst he’d ever seen in thirty years of practice, in terms of both quality and security. This opinion is not one of Scott’s alone – it is one that has been shared by hackers for at least the last several years, and one they have used to their advantage. Even though MUFG Union Bank is one of the smaller banks in this country (currently 21st in size : aba.com/Tools/Research/Documents/LargestInstitutionsbyAssetSize.pdf, with about 5% of the assets of JPMorgan Chase), it and its sister banks are one of the primary entry points for hackers into the Federal Reserve and SWIFT networking systems – a few examples from my husband’s letter to the Federal Reserve in compliance with a TRO (a copy is attached):
They say they don't withhold cash deposits, their crappy online system says your deposit is available, but they won't let you take YOUR OWN money out. Bas*ds.