After waiting 10 days for a confirmation of shipment of the less than satisfied pricing (their website makes it sound like people are getting "Upgraded wines after buying a few bottles" and great pricing, which isn't true, I contacted the company to cancel my shipment. First they told me they didn't give refunds. The next email I received stated that the wine I ordered had miracously arrived at the "CloudCellar" and the company couldn't touch it because they are neither a winery nor a retailer (I still do not understand then how they can sell wine) but basically they told me I was out of luck and suck it up buttercup. I have asked that my account and my credit card information be deleted and todate that has not been done either. This is not a reputable wine "whatever" they call themselves. DO NOT do business with these people.
Underground Enterprises, Inc. Reviews
After waiting 10 days for a confirmation of shipment of the less than satisfied pricing (their website makes it sound like people are getting "Upgraded wines after buying a few bottles" and great pricing, which isn't true, I contacted the company to cancel my shipment. First they told me they didn't give refunds. The next email I received stated that the wine I ordered had miracously arrived at the "CloudCellar" and the company couldn't touch it because they are neither a winery nor a retailer (I still do not understand then how they can sell wine) but basically they told me I was out of luck and suck it up buttercup. I have asked that my account and my credit card information be deleted and todate that has not been done either. This is not a reputable wine "whatever" they call themselves. DO NOT do business with these people.