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Ultimate RV Sales


Country United States
State Texas
City Fort Worth
Address 8200 West Freeway
Phone (817) 367-2727
Website http://ultimatervsales.com/

Ultimate RV Sales Reviews

Most Useful Comment
  • Jan 8, 2016

In July 2015 my husband and I found a 5th wheel from Ultimate RV. We agreed to put a $500 deposit on a down payment. Days later we received a call stating that the one we wanted was no longer available but they could give us a different option for a bigger down payment and bigger monthly payments. When we didn't agree to this and asked for our money to be refunded to us we were told the finance department would get back to us. We have been trying to get our money back since and no one will return our phone calls or emails. This people are crooks and I would tell everyone I know to stay far away from them.

Mark as Useful [1 vote]
  • Mar 14, 2017

Filled out an application for ultimate RV inhouse financing, we told her we filed bankruptcy and explained our situation. They called us for three weeks bugging us to come in and pick out our RV because we were approved for financing. We went in, picked out our RV and then placed our 500$ down via check, two weeks after we put the money down we called Cheryl and told her we were coming to pick up the RV. Cheryl calls us back and then states that we need to bring a letter from the bk court stating we could purchase an RV. We told her that they would not give us a letter and she then stated that they couldn't help us. We said ok no big deal send us our 500$ back and as of today (3/13/17) they are still refusing to refund us our money. She didn't disclose all this BEFORE we handed her our check! The check has been clear now for over three weeks.

  • Oct 16, 2016

Liars

Bought a camper trailer ultimate rv sales a couple months ago.

They said give them 3days to get it ready!

Sheryl Jackson the one who made the sale said they put the trailer under a garage that shower water down on it for 30/45 minutes to make sure it has no leaks

"which means they spray it with a waterholes" an check it from front to back to make sure it's ready to go it took them a week to do that!

Then we get it for about two weeks till it rained it poured in "we have the video"

We called them they said they would send someone out nobody showed up!

We kept calling them getting the voicemail of Cheryl Jackson who would not return our calls so we took it up there showed them the video an they said it was fixable that the slide needed to be adjusted an they would replace the wood an parts that was soft an it would take 3 to 4 days

An we needed to talk to "Hope" the financial worker who also guaranteed it to be fixed an she would send us pictures an update on all the work being done.

an she said she would wright us out a guarantee that if it leaked water for the next 3 years we could bring it back to be fixed! Which she never did!

We never received any pictures or updates but 3 weeks later they called to say it's fixed and ready to go.

We get there an the tech Richard an his assistant tech opened the slide which was setting crooked to show us it wouldn't leak we go inside an from the inside you could see right threw the slide to outside at the top left! He said I can fix that an started jacking it up an adjusting it an it still set crooked he said that's as good as I can get it but I can guarantee you it won't leak so he goes an starts spraying it with the waterhoes as we an his assistant watches from inside as water starts pouring in

The assistant runs outside to tell him to stop its leaking bad...smh

So they kept looking at it saying they don't know why it's leaking!

So we go in to talk to someone about it an "Hope" shut her door and would not talk to us an nobody else knew what to say so after being there forover an hour we left for the long drive home!

Soon after we get home we get a call saying it's ready to be picked up.

So being so late an them closing we could not had made it back in time so we waited till the next weekend an tried again.

So we get there today an we was told to go find the tech Richard he can help us.

So we find him he says it's in the back y'all can go get it it's ready! We ask him to spray it again with water an he first said I have 4 trailers I have to work on!

We said you can't just spray it "he said look man my boss "Hope" told me not touch it again an that he gets blamed every time they sale a shitty trailer an he has to try to fix it an he's sorry there's nothing he can do without their permission"

So we go in Hope of course is not there to shut the door in our face but another worker a big fat guy with an attitude says I don't know what to tell you! It's your trailer now so just take it!

We said we don't want to take it till we know it won't leak he said y'all should had gave us a heads up y'all was coming if you want to talk to someone you need to make an appointment I said ok well let's make one now he laughed an started walking towards the door an said just call an make one... At this point I'm loosing it an so I said I'm ready to give up an Just give it back an get my money back he stopped an turned around an "with a smirk said your not getting your money back"

I said I will be calling my lawyer... he said call'em an walked out.

So from the time we got it 8-21-16 up till now 9-16-16 we have had it a total of two weeks! They have had it the hole time "fixing it"

Now the trailer is still there we are out the 3000 we put down on it an the first 400 we paid on the first payment an the Insurance which cost us 250 to start an the 1000 dollars we put toward the deer lease we had gotten it for an all the gas from driving back an forth to try an work with these people!

So if you are looking to buy you might want to keep looking this place is a ripoff!!

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