I ordered a tshirt from U Design Apparel on August 18, 2016. After about weeks, contacted them through their support email address. Responded that tshirt was getting printed. After another couple weeks contacted them. They responded that they were having problems with manufacturer. Again, contacted them. They responded that they showed the tshirt had been delivered. I told them I had not received any package. Then responded back that they would send another. Again, I contacted them. No luck. Have tried to email them several times. No response.
I ordered 3 shirts (buy 2 get 1 free) on Sept 17th, 2016, Realized I never got my order around the beginning of October. Email twice within a week and never got a response. tried calling and emailing again October 30th. No response from email again and phone number gave a busy signal. Hoping my credit card company can get my money back.
I placed an order with U Design Apparel on Sept 13, 2016 in the amount of $80.69 for three items. As of Oct 26, 2016, no merchandise has been received. My first email to this company was answered with an email from the company stating that they were having trouble with their "third party fulfillment company" and the order was delayed but my order would be shipped asap. Next email sent to the comapny was answered that the company could not find my original order and a new order would be placed and printed/shipped asap. My third email was answered that they are following up on the new order to get it shipped soon. I have filed a report with the BBB and disputed the charge with my bank. DO NOT order from this company, definitely a fraud.
After ordering a special designed T shirt for $29.98, I received e mail that order was accepted. and that it would take 7 to 10 days to make t shirt and another 3 to 5 days to ship out. Well I wanted to check and see if I ordered wrong size after placing order. used contact phone number kept getting busy signal. then i used email wrote that i may have ordered wrong size, never got a email message back. emailed again, nothing and phone still gets busy signal. Still waiting no emails no t shirt. Still getting busy signal on phone.
Online order placed on 8/4/16 for 2 shirts (get 1 free) found on udesignapparel.com. With shipping the total order came to $60.97. On 8/24 I e-mailed stating I still haven't received order when invoice stated order would print within 4 to 6 business days then shipped within another 1-3 business days. On 8/25 UDA team e-mailed back stating they were having issues with fulfillment company and that order was in queue and scheduled to leave their facility the following week. On 9/7 I e-mailed again because no order had been received and UDA team "reassured" that my order would be shipped out the following week. On 9/23 I emailed again to cancel my order and obtain a full refund because at this point it was clear the entire company is a fraud and their facebook page is a scam. The UDA team replied the next day ignoring my request to cancel my order and just stated that I should receive the order sometime next week. I have repeatedly called the telephone number on their website (616-200-8255) and it was always a busy signal. On 9/25 I again demanded a full refund. On 9/27 they replied my order was already in production and the order could not be canceled --- again promising I would receive it the following week. On 9/30 I asked for a tracking number. My question was ignored. On 10/3 they blamed the third party fulfillment company (who they refuse to name) and said they would get back to me. I have yet to hear back and will e-mail them everyday until I receive a full refund.
U Design Apparel Reviews
Purchased a t-shirt on Nov. 8th, 2016. To date, order not received. Numerous e-mails have gone unanswered.
I ordered a tshirt from U Design Apparel on August 18, 2016. After about weeks, contacted them through their support email address. Responded that tshirt was getting printed. After another couple weeks contacted them. They responded that they were having problems with manufacturer. Again, contacted them. They responded that they showed the tshirt had been delivered. I told them I had not received any package. Then responded back that they would send another. Again, I contacted them. No luck. Have tried to email them several times. No response.
I ordered 3 shirts (buy 2 get 1 free) on Sept 17th, 2016, Realized I never got my order around the beginning of October. Email twice within a week and never got a response. tried calling and emailing again October 30th. No response from email again and phone number gave a busy signal. Hoping my credit card company can get my money back.
I placed an order with U Design Apparel on Sept 13, 2016 in the amount of $80.69 for three items. As of Oct 26, 2016, no merchandise has been received. My first email to this company was answered with an email from the company stating that they were having trouble with their "third party fulfillment company" and the order was delayed but my order would be shipped asap. Next email sent to the comapny was answered that the company could not find my original order and a new order would be placed and printed/shipped asap. My third email was answered that they are following up on the new order to get it shipped soon. I have filed a report with the BBB and disputed the charge with my bank. DO NOT order from this company, definitely a fraud.
After ordering a special designed T shirt for $29.98, I received e mail that order was accepted. and that it would take 7 to 10 days to make t shirt and another 3 to 5 days to ship out. Well I wanted to check and see if I ordered wrong size after placing order. used contact phone number kept getting busy signal. then i used email wrote that i may have ordered wrong size, never got a email message back. emailed again, nothing and phone still gets busy signal. Still waiting no emails no t shirt. Still getting busy signal on phone.
Online order placed on 8/4/16 for 2 shirts (get 1 free) found on udesignapparel.com. With shipping the total order came to $60.97. On 8/24 I e-mailed stating I still haven't received order when invoice stated order would print within 4 to 6 business days then shipped within another 1-3 business days. On 8/25 UDA team e-mailed back stating they were having issues with fulfillment company and that order was in queue and scheduled to leave their facility the following week. On 9/7 I e-mailed again because no order had been received and UDA team "reassured" that my order would be shipped out the following week. On 9/23 I emailed again to cancel my order and obtain a full refund because at this point it was clear the entire company is a fraud and their facebook page is a scam. The UDA team replied the next day ignoring my request to cancel my order and just stated that I should receive the order sometime next week. I have repeatedly called the telephone number on their website (616-200-8255) and it was always a busy signal. On 9/25 I again demanded a full refund. On 9/27 they replied my order was already in production and the order could not be canceled --- again promising I would receive it the following week. On 9/30 I asked for a tracking number. My question was ignored. On 10/3 they blamed the third party fulfillment company (who they refuse to name) and said they would get back to me. I have yet to hear back and will e-mail them everyday until I receive a full refund.