We purchased over 40 lights from Tudo and Co out of Hong Kong. We specified the lights are for a commercial application (which need to be UL certified) but they shipped non certified lights. We have asked them to ship correct lights no allow us to return the non certified but they only make excuses and suggest we have an electrition re-wire them. This is not exceptable and would not pass electrical inspection by L&I. We spent close to $4,000 on this lighting order and will need to spend at least that much more to get the restaurant opened on schedule. Very disappointed!
The issues were corrected, the author submitted a comment on: Wednesday, September 13, 2017
Big thank you to Tudo and Co for agreeing to send new lighting fixtures. We are awaiting shipment and hope to have our UL Certified lighting in place soon. Thank you to Brandy and her team for doing the honorable thing and making our order right. We appreciate it very much!
And followed up with another comment on: Monday, December 04, 2017
Tudo and Co replaced all the light fixtures with UL certified lights.
I purchased items in August and received shipping confirmation a week later. I never received the items, continued to periodically check the tracking number, saw confusing updates to the status but decided to try and be patient.
Today I checked the tracking number they gave me and saw that now the shipment has been canceled. I have received no refund or information from Tudo and Co about my items. I have requested information and am waiting to hear back.
Don't buy from this place unless you want to wait months for your items only to find out they STILL have not shipped from China.
Quality = terrible. Delivery = expensive if outside EU
Be prepared to pay an additional £30 for customs charges if bringing lights to the UK. P.S ..... the quality was terrible!!!!! Such a waste of money,kicking myself I wasted so much money on such crap lights!
Tudo And Co Reviews
We purchased over 40 lights from Tudo and Co out of Hong Kong. We specified the lights are for a commercial application (which need to be UL certified) but they shipped non certified lights. We have asked them to ship correct lights no allow us to return the non certified but they only make excuses and suggest we have an electrition re-wire them. This is not exceptable and would not pass electrical inspection by L&I. We spent close to $4,000 on this lighting order and will need to spend at least that much more to get the restaurant opened on schedule. Very disappointed!
Tudo and Co Rectified UL Cert Issue
The issues were corrected, the author submitted a comment on: Wednesday, September 13, 2017
Big thank you to Tudo and Co for agreeing to send new lighting fixtures. We are awaiting shipment and hope to have our UL Certified lighting in place soon. Thank you to Brandy and her team for doing the honorable thing and making our order right. We appreciate it very much!
And followed up with another comment on: Monday, December 04, 2017
Tudo and Co replaced all the light fixtures with UL certified lights.
I purchased items in August and received shipping confirmation a week later. I never received the items, continued to periodically check the tracking number, saw confusing updates to the status but decided to try and be patient.
Today I checked the tracking number they gave me and saw that now the shipment has been canceled. I have received no refund or information from Tudo and Co about my items. I have requested information and am waiting to hear back.
Don't buy from this place unless you want to wait months for your items only to find out they STILL have not shipped from China.
SCAM
I ordered a light months ago and they won’t respond or fix the problem. I think this company is a scam- DO NOT BUY
Scam
I ordered a pendant 3 months ago and it never came and they do not respond to emails. DO NOT BUY!!!
Quality = terrible. Delivery = expensive if outside EU
Be prepared to pay an additional £30 for customs charges if bringing lights to the UK. P.S ..... the quality was terrible!!!!! Such a waste of money,kicking myself I wasted so much money on such crap lights!