June 14, 2016, I attempted to purchase a nootropic supplement for myself. I was intrigued by the Geniux product, not to mention the decent price with free shipping. This is where my nightmare began...
Once I ordered one (3) bottles and 2 free of Geniux for $144.00 and free shipping, I was bombarded with ads for additional products all of which I refused before my transaction would be complete.
As soon as I put in my credit card information, I immediately received an invoice for the following: 5 bottles of GeniuX $144.00, 1 GeniuX 3- bottle Special offer I Did not order for $75.00, tax, Handling? $6.95, Secure Processing fee? $3.34 for a total of $ 229.29!
And heres the kicker, I received receipts, one for $144 with no breakdown and one for $75 for items I did Not order!
All I wanted was what was advertised and nothing more. Nowhere was tax, handling, and secure processing fees mentioned, the site also did not allow you to see your final purchase before the transaction was a done deal. Several times a window would pop up saying do not use the back button or close the window or your credit card may be charged double??? There wasn’t anything you could do to back out of the transaction.
I have notified my credit card company regarding this deceptive practice and unauthorized charges and they are disputing the charges, along with calling the GeniuX customer support, where I was asked to try the product for 30 days and if not satisfied I could return it and my money would be refunded? There was nothing they could do as it had automatically been sent to shipping??
.What really struck me as odd as when I explained all the additional unauthorized charges they never once disputed it? Hmmm? Or tried to resolve it?
Do yourself a favor steer clear of this back garage operation, I can only imagine what is in their product?
Try Geniux Reviews
June 14, 2016, I attempted to purchase a nootropic supplement for myself. I was intrigued by the Geniux product, not to mention the decent price with free shipping. This is where my nightmare began...
Once I ordered one (3) bottles and 2 free of Geniux for $144.00 and free shipping, I was bombarded with ads for additional products all of which I refused before my transaction would be complete.
As soon as I put in my credit card information, I immediately received an invoice for the following: 5 bottles of GeniuX $144.00, 1 GeniuX 3- bottle Special offer I Did not order for $75.00, tax, Handling? $6.95, Secure Processing fee? $3.34 for a total of $ 229.29!
And heres the kicker, I received receipts, one for $144 with no breakdown and one for $75 for items I did Not order!
All I wanted was what was advertised and nothing more. Nowhere was tax, handling, and secure processing fees mentioned, the site also did not allow you to see your final purchase before the transaction was a done deal. Several times a window would pop up saying do not use the back button or close the window or your credit card may be charged double??? There wasn’t anything you could do to back out of the transaction.
I have notified my credit card company regarding this deceptive practice and unauthorized charges and they are disputing the charges, along with calling the GeniuX customer support, where I was asked to try the product for 30 days and if not satisfied I could return it and my money would be refunded? There was nothing they could do as it had automatically been sent to shipping??
.What really struck me as odd as when I explained all the additional unauthorized charges they never once disputed it? Hmmm? Or tried to resolve it?
Do yourself a favor steer clear of this back garage operation, I can only imagine what is in their product?
Disgusted!