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Truist Financial Corporation


Country United States
State North Carolina
City Charlotte
Address 214 N. Tryon Street
Phone 1-910-914-8250
Website https://www.truist.com/

Truist Financial Corporation Reviews

  • Apr 22, 2023

Truist has overcharged me in overdraft fees for 1/2 the month in April I usually try not to get fees but if a fee is legitimate and I honestly did not have the money then that's fine. I'm well aware you cant get something for nothing. I have overdraft coverage and thats what it's for. I pay for the convienance. I noticed in April that the fees had kicked up a notch for any little thing. Not me, not having the money but when an overdraft did arise I transferred the money over from my cash app. What's the problem? Was I breaking a law?

Ms. Wingham had given me $200.00 in returned fees. They owed me those fees. On the 17th of April I deposited $272.00 dollars into the ATM and at that point I was not overdrawn. Before the sun rose I was in the overdraft again. They said the ATM HELD MY DEPOSIT!!!!! How does the atm hold the deposit? It's NEVER done that before. So all of my incoming payments the bank gave me fees for those resulting in a $300 overdraft.

I am not working and I have a disability which is RA. I told Ms. Wingham I don't want fees given to me that are not honest but I have a Masters Degree in Human Resources and I know when I'm due a fee. Upon looking at my account the other day, on April 20, they have charged me for everything that came through. Eventhough I have a receipt and time stamp from cash app where I paid each thing within a couple of minutes of seeing it. I don't keep money in my account because of them stealing and and the digital banking stuff. I moved it over all day so I would not be in the overdraft This month I am in overedraft 972.00. And the month is not over.

Anyone can look and see something is wrong! Never have I had fees in the excess of ANY month. They already beat people going from Suntrust to Truist. I lost money in that! I had 5 bad debit cards. I still stayed Then they changed my account to the new account and it could not link to my Cash App. That messed my account up. I want a total accounting of my account for the year. And I want all fees back incurred through this. Commonsense would tell anyone that 972.00 in a half a month is excessive. If it was legitimate it would have been closed by now. I am devestated!!

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