We hired this company to transport our 5th wheel camper. We were assured we would be able to back our camper onto a trailer and it would be moved to the new location. When the truck/trailer showed up it was an RGN as promised. Unfortunately a 38' camper will not fit onto a standard RGN! After hashing the problem out I get an email telling me they are dispatching another truck and using forklifts to load my camper onto the trailer. After more questioning I find out "I" was supposed to pay for forklifts to load and unload plus pay higher permitting fees at a significant increase in MY cost! At that point we stopped them from proceeding with our transport and hired another company to move our trailer. True Price Transport has refused to refund our deposit because they "dispatched" a truck. If they had sent the correct equipment we wouldn't have had any issues!
Warning rip off report scam artist Liars thieves just a bad company is all other Towing and shipping companies a bad name I hired Tru price transport to ship my RV paid $150 extra to have a 24-hour expedited shipment it's been 5 days and no one has picked up my RV but they keep on saying that it's in route will not give me driver information finally today the driver called me up and he has not picked up my RV so do not get caught up with this fraud company
The expedited fee was paid and unfortunately the driver that was set to pick-up that load within that window of time was unable to make it due to an accident they were involved in en route to that location. We then worked our load board to reroute other drivers within a decent vicinity of that pick-up location but were unable to manipulate already set lanes for loads the other drivers were operating. We worked with this customer though and provided a full refund to include the expedition fee due to the fact we were unable to honor our end of the bargain. In no way, shape, or form is True Price Transport a scam, ripoff, con-artist, thieves, etc. as you can find out for yourself by visiting other, more reputable, review websites as well as our business webpage; we are a professional service that has an extensive history in this industry and we are in no need to steal from our customers. We value each and every customer and handle concerns/complaints differently and on a case by case basis, we also understand that no matter what you do in business you're not going to satisfy every customer; resiliency, however, comes from how you handle those said customers.
They want your to paid the deposits before went your paid them and they do not do the job we agree.Until your want to cancel the contract and they keeping the deposits.They do this so many people now.They have paid ad in google so will pop up on top they in florida.I'm in california. I know so many in the country now don't believe them
They will make like pro for you to believe they can do the jobs "i got this " and they call me all day for deposit until 10 PM went you give them.forget it. You call them no answers excuses....... your thing don't get pick up won't give your refund on deposits scram be careful.
I hired them to move a tractor it took them 21 business days and they still haven't found a load!!! I finally broke down and went and got somebody else to do the job and cost me more money now they want to keep half the deposit biggest joke ever. If you want them to get back to you good luck the only time they call you is when they want money. I wish you could give a negative rating I believe they don't even deserve one star.
True Price transported my Mom's trailer(who is 72 yrs old) a fews weeks ago and damaged it. True Price has been giving her the run around saying it is the company they hired(Jerry's Auto Haul) responsibility and Jerry's Auto is saying it is the driver or owner of the Truck responsibility.
True Price says they are insured and should be handling getting this resolved with whomever and not have my Mom calling all of these people and getting the run around. If not resolved I will hand this over to our family lawyer to get this resolved.
I've transported 3 different trailers for these guys. All their loads are the same. 1.03-1.07 a mile. Bad paying loads. No wonder they don't ask for insurance from carriers. Because to pull for them you'll never make any money to pay insurance. Long story short, they over charged the customer and under pay the driver and keep anywhere from 400-700 for themselves to receive a call and to post it on central. I know this because one customer told me he paid an extra 250 to get his unit within 24hrs. I broke my log books etc to satisfy customer only to find out true price is super greedy. My last load, I was owed a balance and it was in the contract to be paid immediately by company check after all paperwork was submitted. 17 days later I got it. They're a joke and they treat us drivers like garbage.
True Price Transport Reviews
Couldn't do the job but Kept our deposit!
We hired this company to transport our 5th wheel camper. We were assured we would be able to back our camper onto a trailer and it would be moved to the new location. When the truck/trailer showed up it was an RGN as promised. Unfortunately a 38' camper will not fit onto a standard RGN! After hashing the problem out I get an email telling me they are dispatching another truck and using forklifts to load my camper onto the trailer. After more questioning I find out "I" was supposed to pay for forklifts to load and unload plus pay higher permitting fees at a significant increase in MY cost! At that point we stopped them from proceeding with our transport and hired another company to move our trailer. True Price Transport has refused to refund our deposit because they "dispatched" a truck. If they had sent the correct equipment we wouldn't have had any issues!
Warning rip off report scam artist Liars thieves just a bad company is all other Towing and shipping companies a bad name I hired Tru price transport to ship my RV paid $150 extra to have a 24-hour expedited shipment it's been 5 days and no one has picked up my RV but they keep on saying that it's in route will not give me driver information finally today the driver called me up and he has not picked up my RV so do not get caught up with this fraud company
Misrepresentation of Actual Events
The expedited fee was paid and unfortunately the driver that was set to pick-up that load within that window of time was unable to make it due to an accident they were involved in en route to that location. We then worked our load board to reroute other drivers within a decent vicinity of that pick-up location but were unable to manipulate already set lanes for loads the other drivers were operating. We worked with this customer though and provided a full refund to include the expedition fee due to the fact we were unable to honor our end of the bargain. In no way, shape, or form is True Price Transport a scam, ripoff, con-artist, thieves, etc. as you can find out for yourself by visiting other, more reputable, review websites as well as our business webpage; we are a professional service that has an extensive history in this industry and we are in no need to steal from our customers. We value each and every customer and handle concerns/complaints differently and on a case by case basis, we also understand that no matter what you do in business you're not going to satisfy every customer; resiliency, however, comes from how you handle those said customers.
They want your to paid the deposits before went your paid them and they do not do the job we agree.Until your want to cancel the contract and they keeping the deposits.They do this so many people now.They have paid ad in google so will pop up on top they in florida.I'm in california. I know so many in the country now don't believe them
Fraud Bussiness/Don't give your deposits
They will make like pro for you to believe they can do the jobs "i got this " and they call me all day for deposit until 10 PM went you give them.forget it. You call them no answers excuses....... your thing don't get pick up won't give your refund on deposits scram be careful.
Scammers at the finest
I hired them to move a tractor it took them 21 business days and they still haven't found a load!!! I finally broke down and went and got somebody else to do the job and cost me more money now they want to keep half the deposit biggest joke ever. If you want them to get back to you good luck the only time they call you is when they want money. I wish you could give a negative rating I believe they don't even deserve one star.
Couldn't do the job but kept our deposit!
Will not fix Damages
True Price transported my Mom's trailer(who is 72 yrs old) a fews weeks ago and damaged it. True Price has been giving her the run around saying it is the company they hired(Jerry's Auto Haul) responsibility and Jerry's Auto is saying it is the driver or owner of the Truck responsibility.
True Price says they are insured and should be handling getting this resolved with whomever and not have my Mom calling all of these people and getting the run around. If not resolved I will hand this over to our family lawyer to get this resolved.
Just another shady broker
I've transported 3 different trailers for these guys. All their loads are the same. 1.03-1.07 a mile. Bad paying loads. No wonder they don't ask for insurance from carriers. Because to pull for them you'll never make any money to pay insurance. Long story short, they over charged the customer and under pay the driver and keep anywhere from 400-700 for themselves to receive a call and to post it on central. I know this because one customer told me he paid an extra 250 to get his unit within 24hrs. I broke my log books etc to satisfy customer only to find out true price is super greedy. My last load, I was owed a balance and it was in the contract to be paid immediately by company check after all paperwork was submitted. 17 days later I got it. They're a joke and they treat us drivers like garbage.