As a new small business owner, I guess your information gets published when you file a fictitious name. I received a phone call from a Manual Perez offering credit card processing at extremely good rates. I really did not want to even take credit cards and most companies charge a minimum $25 monthly fee and 2.9 - 3.5% per transaction. I was already signed up with Square and Pay Pal.
I had a customer in Canada that didn't want to pay the 3% fee so after trying to do some research on Triumph Merchant Solutions aka Triumph Merchant Services (the company in Manual’s emails) I signed up with what I thought was a legimate company. All I was told that my charges would be .50% processing. I was given no other documentation from him upon submitting the brief application online other than the emails he provided stating my fees would be .50%. I then had a phone call from a woman that said she worked with Manual and needed to ask me some questions, which I did. Very personal, financial information that has me now terrified of identity theft.
I processed my first transaction on 12/15/17. I had to make 8 different phone calls to what I found was two or three different companies to track down my funds. I was given the run-around and have 62 emails back and forth from various parties within this so-called organization. Since I was suddenly being told there were several parties involved in processing the payment – of which was never disclosed to me. It took 13 days to receive my funds and then I was charged $82.84 from a Global Payments in FEES! FOR ONE CREDIT CARD PROCESSING! I of course immediately sent emails asking what was going on and what in the heck was the charge for $82.84
Then a man calling himself, Luis Torrez called me and sent over what he said was my agreement that I signed. For one, I would have NEVER agreed to pay $82.84 for ONE credit card processing or for the exorbitant charges your plethora of companies would charge. I expected the charge to be $10.14 for the transaction. Why would I agree to that when I have a Square account and Pay Pal charging 2.9%?
This so-called agreement that does not have my legal signature - was not signed under DocuSign, states that I agreed to a $399.00 cancelation fee. I for one would have NEVER AGREED TO THAT AND THEY KNOW IT. I did NOT AGREE to what they sent over and would have NEVER even considered this had any of this been disclosed to me, EVER!
Triumph Merchant Soltuions Reviews
As a new small business owner, I guess your information gets published when you file a fictitious name. I received a phone call from a Manual Perez offering credit card processing at extremely good rates. I really did not want to even take credit cards and most companies charge a minimum $25 monthly fee and 2.9 - 3.5% per transaction. I was already signed up with Square and Pay Pal.
I had a customer in Canada that didn't want to pay the 3% fee so after trying to do some research on Triumph Merchant Solutions aka Triumph Merchant Services (the company in Manual’s emails) I signed up with what I thought was a legimate company. All I was told that my charges would be .50% processing. I was given no other documentation from him upon submitting the brief application online other than the emails he provided stating my fees would be .50%. I then had a phone call from a woman that said she worked with Manual and needed to ask me some questions, which I did. Very personal, financial information that has me now terrified of identity theft.
I processed my first transaction on 12/15/17. I had to make 8 different phone calls to what I found was two or three different companies to track down my funds. I was given the run-around and have 62 emails back and forth from various parties within this so-called organization. Since I was suddenly being told there were several parties involved in processing the payment – of which was never disclosed to me. It took 13 days to receive my funds and then I was charged $82.84 from a Global Payments in FEES! FOR ONE CREDIT CARD PROCESSING! I of course immediately sent emails asking what was going on and what in the heck was the charge for $82.84
Then a man calling himself, Luis Torrez called me and sent over what he said was my agreement that I signed. For one, I would have NEVER agreed to pay $82.84 for ONE credit card processing or for the exorbitant charges your plethora of companies would charge. I expected the charge to be $10.14 for the transaction. Why would I agree to that when I have a Square account and Pay Pal charging 2.9%?
This so-called agreement that does not have my legal signature - was not signed under DocuSign, states that I agreed to a $399.00 cancelation fee. I for one would have NEVER AGREED TO THAT AND THEY KNOW IT. I did NOT AGREE to what they sent over and would have NEVER even considered this had any of this been disclosed to me, EVER!