On July 28,2017 I purchased tickets to the Audobahn Zoo & Aquarium for $181. Tripshock debited my account instantly for the $181. On August 2, 2017 another debit of $181 was taken from my account causing my account to be overdrawan. The transaction was back dated to the puchase on July 28. I called the bank to say it was a mistake and they informed me that Tripshock debited another $181.00 and it posted and cleared. I got charged 5 insufficient fees at $35 a piece due to that being dated back to July 28. I called tripshock 6 times and i was informed it was a computer glitch and others were double charged as well but only American express card holders. My card was not American express. So I argued with them and they tell me it's my banks messup and Wells Fargo says no it was debited twice. I opened a dispute which can take up to 30 days and until then my account will stay insufficient. Trying to save money by using their website and in the end it cost me an extra $316 with my fees. This place is horrible. Do not use, just buy from the resorts website.
TripShock Reviews
On July 28,2017 I purchased tickets to the Audobahn Zoo & Aquarium for $181. Tripshock debited my account instantly for the $181. On August 2, 2017 another debit of $181 was taken from my account causing my account to be overdrawan. The transaction was back dated to the puchase on July 28. I called the bank to say it was a mistake and they informed me that Tripshock debited another $181.00 and it posted and cleared. I got charged 5 insufficient fees at $35 a piece due to that being dated back to July 28. I called tripshock 6 times and i was informed it was a computer glitch and others were double charged as well but only American express card holders. My card was not American express. So I argued with them and they tell me it's my banks messup and Wells Fargo says no it was debited twice. I opened a dispute which can take up to 30 days and until then my account will stay insufficient. Trying to save money by using their website and in the end it cost me an extra $316 with my fees. This place is horrible. Do not use, just buy from the resorts website.