I have tried to contact these people for over a month. all i have is a simple exchange. i recieved an item as a gift, and it is the wrong size. they will not even respond to any of my attempts to email them. it is very furstrating, i will never use this website again. trekkinn.com has completely given me the cold shoulder. they make all these claims about customer satisfaction and such on their site, but they are not even available to be contacted. i think it is all just smoke and mirrors.
sure, maybe you will have luck, but if you happen to be in a situation where you need to return or exchange, they will not even give you the time of day. even if they do contact me down the road, at this point, i will never return to their store. its been a month of emailing every 2 days or so, with absolutely no response. their server kicks back an auto reply saying that they will be in touch within 48 hours, but nothing so far. i think this site is a complete ripoff. no customer service whatsoever.
Trekkinn.com Reviews
I have tried to contact these people for over a month. all i have is a simple exchange. i recieved an item as a gift, and it is the wrong size. they will not even respond to any of my attempts to email them. it is very furstrating, i will never use this website again. trekkinn.com has completely given me the cold shoulder. they make all these claims about customer satisfaction and such on their site, but they are not even available to be contacted. i think it is all just smoke and mirrors.
sure, maybe you will have luck, but if you happen to be in a situation where you need to return or exchange, they will not even give you the time of day. even if they do contact me down the road, at this point, i will never return to their store. its been a month of emailing every 2 days or so, with absolutely no response. their server kicks back an auto reply saying that they will be in touch within 48 hours, but nothing so far. i think this site is a complete ripoff. no customer service whatsoever.