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Traveler HelpDesk


Country United States
State California
City San Diego
Phone 1-877-251-1691
Website http://www.travelerhelpdesk.com

Traveler HelpDesk Reviews

Most Useful Comment
  • Oct 15, 2016

Scam

Oh my god. This whole thing is a scam. They gave me one fare and tells me that the fair have increased and il have to pay extra and they charged my credit card for more than 2000 usd and then they tel me that the tickets areng available so they need to change it. Like WTF. A**holes they are. I hope they refund my full price

Mark as Useful [3 votes]
  • May 30, 2019

Scam - Do not book!

Whatever you do, just run. Do not book any flights with this company. Their staff is filled with liars and they lack integrity. I booked my nonstop flight through this company in April 2019 and a day later I received a call from Traveler Help Desk stating that my flight was booked and I needed to book another flight. Surprisingly, the only other options were a flight with a 6 hour layover and a flight 2 days later non-stop. I expressed that I did not want a layover flight especially not 6 hours. Their agent lied stating that it was the only option available. After talking with their representative, I searched the website of the same airline and there was a straight flight available. NO SHOCKER HERE... THEY LIED. I booked my ticket with the airline directly, called them back and informed them of the actions of their rep and stated that they could only give me a $200 refund. Why would I want a $200 refund when I spent $1000 of my hard earned money on this ticket??? I have been battling with this company to receive a refund ever since. Do not book with these scammers. I will post this review about this company on every social media page that I own (Youtube, Facebook, Instagram, Snap Chat, Twitter, and my blog) and every review site that exists. This company is disgusting and they will never receive another penny of my money or that of any relative. DO NOT BOOK with CHEAPFARES NOW or Traveler Help Desk aka LBF Travel! SCAMMERS and THIEVES!!!! -Samantha

Mark as Useful [1 vote]
  • May 30, 2019

Scam - Do not book!

Whatever you do, just run. Do not book any flights with this company. Their staff is filled with liars and they lack integrity. I booked my nonstop flight through this company in April 2019 and a day later I received a call from Traveler Help Desk stating that my flight was booked and I needed to book another flight. Surprisingly, the only other options were a flight with a 6 hour layover and a flight 2 days later non-stop. I expressed that I did not want a layover flight especially not 6 hours. Their agent lied stating that it was the only option available. After talking with their representative, I searched the website of the same airline and there was a straight flight available. NO SHOCKER HERE... THEY LIED. I booked my ticket with the airline directly, called them back and informed them of the actions of their rep and stated that they could only give me a $200 refund. Why would I want a $200 refund when I spent $1000 of my hard earned money on this ticket??? I have been battling with this company to receive a refund ever since. Do not book with these scammers. I will post this review about this company on every social media page that I own (Youtube, Facebook, Instagram, Snap Chat, Twitter, and my blog) and every review site that exists. This company is disgusting and they will never receive another penny of my money or that of any relative. DO NOT BOOK with CHEAPFARES NOW or Traveler Help Desk aka LBF Travel! SCAMMERS and THIEVES!!!! -Samantha

Mark as Useful [1 vote]
  • Apr 6, 2016

Do NOT use this so called "business". They double charged me over $4,000, made a mistake on the spelling of a name, and then charged me $250, twice, to correct the name spelling. They told me the airline wouldn't make the name change directly. I called the airlines and they were happy to make the name change at no charge.

They also billed a friends credit card without authorization. They lie, charge as much as they can for things that are free direct from airline. They also refuse to disclose the last name of any employees in an effort to make it difficult to pursue any discrepancies. Total runaround, rip off. Stay away!

Mark as Useful [1 vote]

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