I purchased tickets through the company and requested a refund or change of schedule. However, the company has responded to the mail to resolve it over the phone. But the company does not accept dozens of calls. I can not even check the reservation information in the received mail. Please reply to [email protected]. I can not believe this company. I want a refund for this company that does not give proper service. I do not strongly recommend this company if you want the right service.
I attempted to purchase a ticket from Monterrey Mexico to Houston on 02/18 flight at 9:15 am. It took 4 attempts and speaking with then on the phone for 5 hours. I told them a double booking error occurred, booking code approved but credit card pending, another double booking error and credit card only said pending. I attempted to cancel purchase but Travel2be representative said it will show up eventually. If a buy another ticket at another site I would own to 2 tickets for same flight. Their system is extremely slow with only a contact number listed. When you call the contact the representative cannot assist you and struggles to understand your issue. I spoke to 6 Travel2be representatives and none were able to correct issues above. In the end, I was help captive to lingering pending credit card approval. I missed out on getting another ticket through another vendor.
I bought ticket with this company from Fort Lauderdale to Ukraine via New York. Ukrainian airlaines policy specifies that every ticket from USA to Ukraine allows 2 check in bags up to 50 lb each for no additional fare. This includes economy class as well. Travel2 be issued a ticket with 0 check in bags allowed and despite many attempts to talk to them and explain that this can't be true in general they won't change the information in the ticket but would try to make to pay for the laggeage. Supervisor is always unavailable and most of the agents don't even speak English. Do not do any business with this company!
Bought an open ticket from Travel2be, which charged me more than the airline. I called, before the departure, to change the date. I was told the departure can't be changed and the return can't be changed before the departure. But the return is open and can be changed any time after the departure. A few months before the return, I called to change my return ticket. The representative said it's open, but I can only change before the departure and there's nothing he can do. I said this wasn't the company told me before and he simply hung up the phone. Probably he thinks there's nothing anyone can do to the company since there's no physical address on their webpage and god knows where he's hiding. The company and all its dealings are probably illegal.
Travel2be Reviews
Im angry
I purchased tickets through the company and requested a refund or change of schedule. However, the company has responded to the mail to resolve it over the phone. But the company does not accept dozens of calls. I can not even check the reservation information in the received mail. Please reply to [email protected]. I can not believe this company. I want a refund for this company that does not give proper service. I do not strongly recommend this company if you want the right service.
I attempted to purchase a ticket from Monterrey Mexico to Houston on 02/18 flight at 9:15 am. It took 4 attempts and speaking with then on the phone for 5 hours. I told them a double booking error occurred, booking code approved but credit card pending, another double booking error and credit card only said pending. I attempted to cancel purchase but Travel2be representative said it will show up eventually. If a buy another ticket at another site I would own to 2 tickets for same flight. Their system is extremely slow with only a contact number listed. When you call the contact the representative cannot assist you and struggles to understand your issue. I spoke to 6 Travel2be representatives and none were able to correct issues above. In the end, I was help captive to lingering pending credit card approval. I missed out on getting another ticket through another vendor.
I bought ticket with this company from Fort Lauderdale to Ukraine via New York. Ukrainian airlaines policy specifies that every ticket from USA to Ukraine allows 2 check in bags up to 50 lb each for no additional fare. This includes economy class as well. Travel2 be issued a ticket with 0 check in bags allowed and despite many attempts to talk to them and explain that this can't be true in general they won't change the information in the ticket but would try to make to pay for the laggeage. Supervisor is always unavailable and most of the agents don't even speak English. Do not do any business with this company!
Bought an open ticket from Travel2be, which charged me more than the airline. I called, before the departure, to change the date. I was told the departure can't be changed and the return can't be changed before the departure. But the return is open and can be changed any time after the departure. A few months before the return, I called to change my return ticket. The representative said it's open, but I can only change before the departure and there's nothing he can do. I said this wasn't the company told me before and he simply hung up the phone. Probably he thinks there's nothing anyone can do to the company since there's no physical address on their webpage and god knows where he's hiding. The company and all its dealings are probably illegal.