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Travel + Leisure Family Club


Country United States
State Connecticut
City Stamford
Address 225 High Ridge Rd
Phone 1-855-289-4758
Website https://www.tlfamilyclub.com/

Travel + Leisure Family Club Reviews

Most Useful Comment
  • Aug 31, 2019

July i noticed a charge for $19.95 that appeared on my bank statement under tme*t+l family, and i had never heard of them. After calling the bank to inquire about this, i was informed of 3 other $19.95 taken from my account the previous 3 months. With only tme*t+lf on my statement to go by, i googled it.

I was able to find it was the travel + leisure family club 1-855-289-4758. I called and a womanAlice) with a foreign accent answered and i told her my name only & about these charges. She said not to worry "we will stop these withdrawal payments today" is there anything else?" i said, "yes i would like $79.80 refunded back on the four $19.95 payments. Then she asked for my email, home address & phone numberWhich you would think she would have asked for that information when she said she would stop anymore charges as of this day) so she could lookup my account.

I told her, "you have no account for me whatsoever" and she said "just give her the information and i will check". I told her i had already checked. I went to web page prior to calling phone number. If someone is having payment withdrawals from any online company will always also have an accessible customer account, logins can vary between email address plus password or login name plus password. This specific login requires email plus password.

So i put in my one and only email address and instead of password i pressed the highlighted "forgot your password?" that is part of all account logins. That means that the company you have an account with, will send you an email to the email address you have opened your account with, thus giving accessibility to change password. My email address was not recognized, which means i definitely had no account with them. Because if you are having payment withdrawals for anything with any company then you most definitely have an account with them.

When i explained this to her and that they were listed on scamion.com, she then said she would turn this into her supervisor right away & i would be e-mailed in 3 business daysI gave her my email address).I then asked the woman the name of her supervisor and she put me on hold for about 2 minutesIf she was going to turn this in to her supervisor as she said earlier, why wouldn't she know this person's name?)and when she returned she gave me a name.

I then asked for a phone number for that supervisor and she put me on hold again. She gave me a phone number when she came back & said to expect an email on the situation in 3-5 business days. Well i checked my email and they refunded 1 payment of $19.95. I now obviously have to call and deal with them again. I spoke with them and apparently it was an oversize and will now supposedly they will refund the rest in 3-5 business days. We'll see what happens.

Mark as Useful [5 votes]
  • Mar 4, 2020

Love this club!

I am able to save 20% off carnival cruises and other gift cards by being a member for $19.95/month. You can also submit any random receipt monthly and receive a $10 check so it's actually only $9.95/month. Last cruise we saved $600 by using the gift cards. Well worth the membership fee. I highly recommend them!

Mark as Useful [1 vote]
  • Jan 5, 2020

Never ordered

Don't know what this is or how they got my credit card number. I called and I'm supposed to receiving a refund. We shall see.

Mark as Useful [1 vote]
  • Dec 23, 2019

Scam?

I'm going through what the others are. They've taken just under $160 from my account. Wells Fargo will do nothing about that. I missed that in my fine print. Have 2 calls saying they'll refund all. This will be another call to my attorney. I thought it was for mags!!! What a bunch of crap. Sorry, bull. I'm sick about it...On Medicare and small Social Security. Karma will bite them in the backside.

Mark as Useful [1 vote]
  • Nov 7, 2019

SCAM

I have been trying to cancel my account and just get music played in my ear. this has not been authorized and I am very frustrated with this SCAM .

Mark as Useful [1 vote]
  • Apr 24, 2018

The survey's I do are for Bizmart and I've never had any problem with them and/or their magazines. As I said it could have been an honest error somewhere along the line but still want to report this in case there are further problems.

Thank you for being available for consumers

Mark as Useful [1 vote]
  • Mar 7, 2020

Thieves

Like everyone else on here, this company charged my credit card for months until I noticed. I never received a single notification of any kind and didn't rcognized the name on the transactions one bit.

This has to be illegal what they're doing.

  • Aug 17, 2019

I had someone hack my banking account on Saturday to steal $19.95 for what ever alleged purchase. The tlfamily club does not exist other the the website. The email account is bogus and the phone number is "disconnected or not in service." I will be forwarding this to the appropriate authorities. I suggest that anyone ripped off by these people do the same...to one person it may not be much but with enough people it would be considered grand larceny.

  • May 2, 2019

I won free magazines through Shutterbug. By mistake I signed up for this club. They were contacted before the trial period ended to cancel the membership. I was assured the membership was cancelled but my debit card was charged $4.95 monthly membershipfee.

I called them to dispute the charge & to again cancel the membership. Their reps do not speak english. I tried emailing them just to find out the email doesn't work.

  • Feb 19, 2019

Charged for membership for what???

I just realized I was being billed for Travel & Leisure Family Club. .. $19.95 per month for over 6 months on my credit card. I have no idea what it is. I have never received a magazine or any paperwork on it. I should have paid more attention to my statements but...it is what it is. I have cancelled. I have no idea how I got signed up for this since I would never, ever sign up on purpose. Beware!

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