This guy is going to run his third generation business into the ground. After publicly listing a BMW for $14,500 and after 2 days of negotiation on the purchase of the vehicle, Adrain informed me that they "hadn't done enough research" and that they had moved the pricing to $16,995. BUT he assured me that he spoke to his manager (owner Michael) and that Michael had agreed to honor the pricing we agreed upon of 14,500.
Honor is a funny word, because it is really easy to tarnish. After having spent $600 on plane tickets to fly to New Hampshire to pick up the car and having secured financing from my bank, Michael calls to inform me that he is not willing to honor the deal we had agreed to and that he was going to need more money.
I was shocked. We had agreed on a price days prior, they agreed to sell me the car. I was waiting on the purchase agreement and Michael says "Adrian never asked me to honor that pricing". Even though I didn't have to, I came back and offered him $800 ABOVE the agreed upon price in an effort to help cover his business costs (riiight) and Adrian's commission but was informed that as a consumer I had no idea what it costs to run a business and that he had other buyers in place to wanted to pay $16,995.
This guy just epitomized "sleazy used car dealer". Honor of the deal is something I would imagine that when his father or grandfather started the business, they probably prided themselves on. Pretty crappy way of doing business and I am filling suit, writing a letter to my friend at the NAIDA and reporting Michael, Adrian and Toy Store with the Better Business Bureau.
Say what you mean and mean what you say. If you price it for $14,400 then be prepared to sell it for $14,400. If you say you're going to honor the price, honor the price. Don't string me along while I burn $600 on airline tickets and a day working on getting financing in place...
Toy Store Auto Sales Reviews
This guy is going to run his third generation business into the ground. After publicly listing a BMW for $14,500 and after 2 days of negotiation on the purchase of the vehicle, Adrain informed me that they "hadn't done enough research" and that they had moved the pricing to $16,995. BUT he assured me that he spoke to his manager (owner Michael) and that Michael had agreed to honor the pricing we agreed upon of 14,500.
Honor is a funny word, because it is really easy to tarnish. After having spent $600 on plane tickets to fly to New Hampshire to pick up the car and having secured financing from my bank, Michael calls to inform me that he is not willing to honor the deal we had agreed to and that he was going to need more money.
I was shocked. We had agreed on a price days prior, they agreed to sell me the car. I was waiting on the purchase agreement and Michael says "Adrian never asked me to honor that pricing". Even though I didn't have to, I came back and offered him $800 ABOVE the agreed upon price in an effort to help cover his business costs (riiight) and Adrian's commission but was informed that as a consumer I had no idea what it costs to run a business and that he had other buyers in place to wanted to pay $16,995.
This guy just epitomized "sleazy used car dealer". Honor of the deal is something I would imagine that when his father or grandfather started the business, they probably prided themselves on. Pretty crappy way of doing business and I am filling suit, writing a letter to my friend at the NAIDA and reporting Michael, Adrian and Toy Store with the Better Business Bureau.
Say what you mean and mean what you say. If you price it for $14,400 then be prepared to sell it for $14,400. If you say you're going to honor the price, honor the price. Don't string me along while I burn $600 on airline tickets and a day working on getting financing in place...