My service was working fine up until the end of 2014. I have several open work orders with them, but with no solution.They keep trying to sell me a more expensive package, and then that would resolve my issue. I want to cancel my contract , because working has almost become impossible due to the slow product they are charging me for. The customer service is not helpful and the tech department is worse, they did a reading when no one was in the office and claimed I was over using, what a scam! When I told the tech guy that, that was impossible there was no one in the ofice, he wassilent for a very long time, as though he were caught in a lie. No one there can explain how I got an over usage reading when no one was in my office at the time. Stay away from these ripoff artists! All I requestd was for someone to come out and service the modem or check the lines and they refused!
TowerStream Corporation Reviews
My service was working fine up until the end of 2014. I have several open work orders with them, but with no solution.They keep trying to sell me a more expensive package, and then that would resolve my issue. I want to cancel my contract , because working has almost become impossible due to the slow product they are charging me for. The customer service is not helpful and the tech department is worse, they did a reading when no one was in the office and claimed I was over using, what a scam! When I told the tech guy that, that was impossible there was no one in the ofice, he wassilent for a very long time, as though he were caught in a lie. No one there can explain how I got an over usage reading when no one was in my office at the time. Stay away from these ripoff artists! All I requestd was for someone to come out and service the modem or check the lines and they refused!