The company is a total rip-off, they contract says 100% money back gaurantee where in fact if there is a emergency they will ask all types of questions to avoid giving you your money. They are rude when you request a refund and they never send you any of the information promised. I have called and asked for my money and they say once the dates are set you can’t get your money back when in fact you don’t have any confirmation of dates. You have to call several time to get the information you need for travel. The customer service sucks and they have no remorse, why do you have to give a reason that you are canceling. If you ever get a notice for cheap travel and think it’s too good too be true it is. Very dissatisfied
Company offered 6 days, 5 nights for Jamaica, Cancun, DR for $99 per person at any participating resorts. Requires payment for 2 people up front plus fees. Paid $298, sent a contract agreement to sign via docusign. We were charged twice, received money back via bank after complaint for second charge. We had up to a year to choose a date, we called to choose the date and a travel agent was going to contact us. Now the number isn't working. We lost $298 from this scam.
Tours R Us has lied and made every kind of excuse when I have tried to book my vacation.
I have talked to and emailed several agents that promised to get back to me about a date for my trip but didn't.
I have tried twice to book a trip on two different occasions and they had a excuse why it couldn't be done then.
I do not understand how they stay in bussiness the way they rip people off. I would not recomend them to anyone. I have not received anything for my hard earned money. I hope they are exposed for what they are, frauds!
TOURS R US TRAVEL AGENCY Reviews
The company is a total rip-off, they contract says 100% money back gaurantee where in fact if there is a emergency they will ask all types of questions to avoid giving you your money. They are rude when you request a refund and they never send you any of the information promised. I have called and asked for my money and they say once the dates are set you can’t get your money back when in fact you don’t have any confirmation of dates. You have to call several time to get the information you need for travel. The customer service sucks and they have no remorse, why do you have to give a reason that you are canceling. If you ever get a notice for cheap travel and think it’s too good too be true it is. Very dissatisfied
Company offered 6 days, 5 nights for Jamaica, Cancun, DR for $99 per person at any participating resorts. Requires payment for 2 people up front plus fees. Paid $298, sent a contract agreement to sign via docusign. We were charged twice, received money back via bank after complaint for second charge. We had up to a year to choose a date, we called to choose the date and a travel agent was going to contact us. Now the number isn't working. We lost $298 from this scam.
Tours R Us has lied and made every kind of excuse when I have tried to book my vacation.
I have talked to and emailed several agents that promised to get back to me about a date for my trip but didn't.
I have tried twice to book a trip on two different occasions and they had a excuse why it couldn't be done then.
I do not understand how they stay in bussiness the way they rip people off. I would not recomend them to anyone. I have not received anything for my hard earned money. I hope they are exposed for what they are, frauds!