I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence the likely reason why their "alias" account on eBay makes no mention of the company you're actually purchasing from [you only find this out upon reviewing your Paypal transaction receipt AFTER you have already paid for the item]).
I paid nearly $3K on what was supposed to be a "rebuilt" treadmill. I was promised a "3-4 week" lead time, communication all but ceased once I paid, & I had to constantly hound the company rep for updates on the progress/etc. as the company continued to string me along right past the "4 week" mark. After being lied to several times (in regards to parts that were supposed to be ordered way back when I first sent payment/etc.), the treadmill didn't ship out until exactly 6 weeks/3 days after I paid.
From there, it arrived to some undisclosed local hub at 6 weeks/6 days after I paid, & after 7 weeks/1 day I had to personally hunt for the contact number for the freight shipping company (in order to call the company directly rather than experience what was actually promised [aka-the freight shipping company calling ME to schedule delivery once my treadmill reached the hub]).
After taking time out of my day to PERSONALLY schedule the delivery for the following evening (on a RECORDED LINE), the freight shipping company stood me up on the scheduled delivery date, lied claiming that they had nothing scheduled for delivery to my address on that date, tried to push my delivery off to the NEXT day (a day that, at that point, was unavailable as I already had plans), refused to make the delivery on the actual scheduled date, & after making a last ditch effort to call a contact number that I was given for Total Body’s "Logistics Coordinator" by the name of "Pedro" (who doesn't answer his phone & doesn't have his voicemail set up), I was forced to open a case in order to avoid missing the deadline for opening an eBay case for the transaction.
After continuously failing to own up to his own obnoxious mistakes, broken promises & unprofessionalism, the company rep who runs the alias eBay account ("Kevin Anders") became defensive, acting as if he had no clue why the case was even opened (as he CONTINUED to string me along as a means of buying the company more & more time following receipt of my payment WEEKS ago).
From there, he promised a phone call from the freight company to reschedule delivery for that following week, I never received ONE call from them by close of business that day (despite Kevin LYING within the case details as he suggested that the freight company tried to call me & wasn't able to leave me a voicemail [my phone works just fine as does my voicemail]), & in the end I still did not have the item I paid nearly $3,000 dollars for after exactly 7 weeks/3 days from the day I submitted my payment.
After giving this company one chance, after the next, after the next, after the next to TAKE OWNERSHIP & successfully complete this transaction, promises continued to be broken, lies CONTINUED to be told, I continuously had to do THEIR LEGWORK just to ensure that the treadmill even shipped out, & I had to do ADDITIONAL legwork once the treadmill finally arrived to some undisclosed hub in my area.
I cannot believe all of the time/energy I have had to invest into this transaction just to complete it, & after all my efforts (efforts that the COMPANY should have been making on MY BEHALF/after getting nearly $3,000 of MY MONEY) I am just emotionally & mentally drained beyond words. At the time of this review, I have come to the conclusion that I am dealing with a SCAM ARTIST company & I am escalating the eBay case for a full refund. When it comes down to "Total Body Experts" or "healthylivingfitness", all I can say is this; NEVER AGAIN. 7 weeks & 3 days of my life that I can NEVER get back. YOU HAVE BEEN WARNED. Goodluck.
I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence the likely reason why their "alias" account on eBay makes no mention of the company you're actually purchasing from [you only find this out upon reviewing your Paypal transaction receipt AFTER you have already paid for the item]).
I paid nearly $3K on what was supposed to be a "rebuilt" treadmill. I was promised a "3-4 week" lead time, communication all but ceased once I paid, & I had to constantly hound the company rep for updates on the progress/etc. as the company continued to string me along right past the "4 week" mark. After being lied to several times (in regards to parts that were supposed to be ordered way back when I first sent payment/etc.), the treadmill didn't ship out until exactly 6 weeks/3 days after I paid.
From there, it arrived to some undisclosed local hub at 6 weeks/6 days after I paid, & after 7 weeks/1 day I had to personally hunt for the contact number for the freight shipping company (in order to call the company directly rather than experience what was actually promised [aka-the freight shipping company calling ME to schedule delivery once my treadmill reached the hub]).
After taking time out of my day to PERSONALLY schedule the delivery for the following evening (on a RECORDED LINE), the freight shipping company stood me up on the scheduled delivery date, lied claiming that they had nothing scheduled for delivery to my address on that date, tried to push my delivery off to the NEXT day (a day that, at that point, was unavailable as I already had plans), refused to make the delivery on the actual scheduled date, & after making a last ditch effort to call a contact number that I was given for Total Body’s "Logistics Coordinator" by the name of "Pedro" (who doesn't answer his phone & doesn't have his voicemail set up), I was forced to open a case in order to avoid missing the deadline for opening an eBay case for the transaction.
After continuously failing to own up to his own obnoxious mistakes, broken promises & unprofessionalism, the company rep who runs the alias eBay account ("Kevin Anders") became defensive, acting as if he had no clue why the case was even opened (as he CONTINUED to string me along as a means of buying the company more & more time following receipt of my payment WEEKS ago).
From there, he promised a phone call from the freight company to reschedule delivery for that following week, I never received ONE call from them by close of business that day (despite Kevin LYING within the case details as he suggested that the freight company tried to call me & wasn't able to leave me a voicemail [my phone works just fine as does my voicemail]), & in the end I still did not have the item I paid nearly $3,000 dollars for after exactly 7 weeks/3 days from the day I submitted my payment.
After giving this company one chance, after the next, after the next, after the next to TAKE OWNERSHIP & successfully complete this transaction, promises continued to be broken, lies CONTINUED to be told, I continuously had to do THEIR LEGWORK just to ensure that the treadmill even shipped out, & I had to do ADDITIONAL legwork once the treadmill finally arrived to some undisclosed hub in my area.
I cannot believe all of the time/energy I have had to invest into this transaction just to complete it, & after all my efforts (efforts that the COMPANY should have been making on MY BEHALF/after getting nearly $3,000 of MY MONEY) I am just emotionally & mentally drained beyond words. At the time of this review, I have come to the conclusion that I am dealing with a SCAM ARTIST company & I am escalating the eBay case for a full refund. When it comes down to "Total Body Experts" or "healthylivingfitness", all I can say is this; NEVER AGAIN. 7 weeks & 3 days of my life that I can NEVER get back. YOU HAVE BEEN WARNED. Goodluck.
I filed a dispute with the CC company which they they lost. Total Body Experts is now threatening to report the item stolen and have me arrested.
I ordered a SCHWINN A.C. PERFORMANCE PLUS WITH CARBON BLUE spinning bike. I was promised delivery in 4 weeks. After 4 weeks I called. They said it would be another two weeks. I called again in 2 weeks. They said it would be another two weeks. At that point I told them I wanted the bike either shipped that day or I wanted my money back. They said they just happened to have one down on the dock and could get it out that day. I said OK, then send me the tracking number. They said they would. I did not get it so I call again the next day. They said they would have to to me that day. I still did not get a tracking number. At that point I filed a dispute with the credit card company.
A couple of weeks later I finally received the item. It took more than 7 weeks to finally get the item. I called the dispute department at the credit card company to let them know I received the item. The bank then reversed to credit they gave me when I filed the dispute. Total Body experts lost the dispute with the credit card company because they failed to respond in 45 days. So at this point I have paid for the item. Total Body Experts has lost their dispute. I am working with my bank to find out where the money actually wound up. The price of the item was $2564.00.
They have told me I either need to pay for this a second time, return it to them. If I don't Total Body Experts is threatening to call the police and report the item stolen and have me arrested. Legally these CC disputes are supposed to be binding once the Credit Card Company has made a decision on them. I had a legitimate reason for filing this dispute. It is not my fault lost it due to their lack of response. I certainly should not have to return an item that I already paid for. I also should not be treatened with arrest while I am trying to work this out with my bank.
According to several consumer complaints, ,Totalbodyexperts.comscammers advertised on Google that they were selling home exercise equipment at up to 50% off. They’re asking that consumers pay for the equipment with a Money Transfer, but once the money was sent, the merchandise was never delivered. What a scammer! Why would you do it and think you will not be reported to the Attorney General. Please never buy anything from this a****** and his scam website!!
Total Body Experts LLC Reviews
I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence the likely reason why their "alias" account on eBay makes no mention of the company you're actually purchasing from [you only find this out upon reviewing your Paypal transaction receipt AFTER you have already paid for the item]).
I paid nearly $3K on what was supposed to be a "rebuilt" treadmill. I was promised a "3-4 week" lead time, communication all but ceased once I paid, & I had to constantly hound the company rep for updates on the progress/etc. as the company continued to string me along right past the "4 week" mark. After being lied to several times (in regards to parts that were supposed to be ordered way back when I first sent payment/etc.), the treadmill didn't ship out until exactly 6 weeks/3 days after I paid.
From there, it arrived to some undisclosed local hub at 6 weeks/6 days after I paid, & after 7 weeks/1 day I had to personally hunt for the contact number for the freight shipping company (in order to call the company directly rather than experience what was actually promised [aka-the freight shipping company calling ME to schedule delivery once my treadmill reached the hub]).
After taking time out of my day to PERSONALLY schedule the delivery for the following evening (on a RECORDED LINE), the freight shipping company stood me up on the scheduled delivery date, lied claiming that they had nothing scheduled for delivery to my address on that date, tried to push my delivery off to the NEXT day (a day that, at that point, was unavailable as I already had plans), refused to make the delivery on the actual scheduled date, & after making a last ditch effort to call a contact number that I was given for Total Body’s "Logistics Coordinator" by the name of "Pedro" (who doesn't answer his phone & doesn't have his voicemail set up), I was forced to open a case in order to avoid missing the deadline for opening an eBay case for the transaction.
After continuously failing to own up to his own obnoxious mistakes, broken promises & unprofessionalism, the company rep who runs the alias eBay account ("Kevin Anders") became defensive, acting as if he had no clue why the case was even opened (as he CONTINUED to string me along as a means of buying the company more & more time following receipt of my payment WEEKS ago).
From there, he promised a phone call from the freight company to reschedule delivery for that following week, I never received ONE call from them by close of business that day (despite Kevin LYING within the case details as he suggested that the freight company tried to call me & wasn't able to leave me a voicemail [my phone works just fine as does my voicemail]), & in the end I still did not have the item I paid nearly $3,000 dollars for after exactly 7 weeks/3 days from the day I submitted my payment.
After giving this company one chance, after the next, after the next, after the next to TAKE OWNERSHIP & successfully complete this transaction, promises continued to be broken, lies CONTINUED to be told, I continuously had to do THEIR LEGWORK just to ensure that the treadmill even shipped out, & I had to do ADDITIONAL legwork once the treadmill finally arrived to some undisclosed hub in my area.
I cannot believe all of the time/energy I have had to invest into this transaction just to complete it, & after all my efforts (efforts that the COMPANY should have been making on MY BEHALF/after getting nearly $3,000 of MY MONEY) I am just emotionally & mentally drained beyond words. At the time of this review, I have come to the conclusion that I am dealing with a SCAM ARTIST company & I am escalating the eBay case for a full refund. When it comes down to "Total Body Experts" or "healthylivingfitness", all I can say is this; NEVER AGAIN. 7 weeks & 3 days of my life that I can NEVER get back. YOU HAVE BEEN WARNED. Goodluck.
I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence the likely reason why their "alias" account on eBay makes no mention of the company you're actually purchasing from [you only find this out upon reviewing your Paypal transaction receipt AFTER you have already paid for the item]).
I paid nearly $3K on what was supposed to be a "rebuilt" treadmill. I was promised a "3-4 week" lead time, communication all but ceased once I paid, & I had to constantly hound the company rep for updates on the progress/etc. as the company continued to string me along right past the "4 week" mark. After being lied to several times (in regards to parts that were supposed to be ordered way back when I first sent payment/etc.), the treadmill didn't ship out until exactly 6 weeks/3 days after I paid.
From there, it arrived to some undisclosed local hub at 6 weeks/6 days after I paid, & after 7 weeks/1 day I had to personally hunt for the contact number for the freight shipping company (in order to call the company directly rather than experience what was actually promised [aka-the freight shipping company calling ME to schedule delivery once my treadmill reached the hub]).
After taking time out of my day to PERSONALLY schedule the delivery for the following evening (on a RECORDED LINE), the freight shipping company stood me up on the scheduled delivery date, lied claiming that they had nothing scheduled for delivery to my address on that date, tried to push my delivery off to the NEXT day (a day that, at that point, was unavailable as I already had plans), refused to make the delivery on the actual scheduled date, & after making a last ditch effort to call a contact number that I was given for Total Body’s "Logistics Coordinator" by the name of "Pedro" (who doesn't answer his phone & doesn't have his voicemail set up), I was forced to open a case in order to avoid missing the deadline for opening an eBay case for the transaction.
After continuously failing to own up to his own obnoxious mistakes, broken promises & unprofessionalism, the company rep who runs the alias eBay account ("Kevin Anders") became defensive, acting as if he had no clue why the case was even opened (as he CONTINUED to string me along as a means of buying the company more & more time following receipt of my payment WEEKS ago).
From there, he promised a phone call from the freight company to reschedule delivery for that following week, I never received ONE call from them by close of business that day (despite Kevin LYING within the case details as he suggested that the freight company tried to call me & wasn't able to leave me a voicemail [my phone works just fine as does my voicemail]), & in the end I still did not have the item I paid nearly $3,000 dollars for after exactly 7 weeks/3 days from the day I submitted my payment.
After giving this company one chance, after the next, after the next, after the next to TAKE OWNERSHIP & successfully complete this transaction, promises continued to be broken, lies CONTINUED to be told, I continuously had to do THEIR LEGWORK just to ensure that the treadmill even shipped out, & I had to do ADDITIONAL legwork once the treadmill finally arrived to some undisclosed hub in my area.
I cannot believe all of the time/energy I have had to invest into this transaction just to complete it, & after all my efforts (efforts that the COMPANY should have been making on MY BEHALF/after getting nearly $3,000 of MY MONEY) I am just emotionally & mentally drained beyond words. At the time of this review, I have come to the conclusion that I am dealing with a SCAM ARTIST company & I am escalating the eBay case for a full refund. When it comes down to "Total Body Experts" or "healthylivingfitness", all I can say is this; NEVER AGAIN. 7 weeks & 3 days of my life that I can NEVER get back. YOU HAVE BEEN WARNED. Goodluck.
I filed a dispute with the CC company which they they lost. Total Body Experts is now threatening to report the item stolen and have me arrested.
I ordered a SCHWINN A.C. PERFORMANCE PLUS WITH CARBON BLUE spinning bike. I was promised delivery in 4 weeks. After 4 weeks I called. They said it would be another two weeks. I called again in 2 weeks. They said it would be another two weeks. At that point I told them I wanted the bike either shipped that day or I wanted my money back. They said they just happened to have one down on the dock and could get it out that day. I said OK, then send me the tracking number. They said they would. I did not get it so I call again the next day. They said they would have to to me that day. I still did not get a tracking number. At that point I filed a dispute with the credit card company.
A couple of weeks later I finally received the item. It took more than 7 weeks to finally get the item. I called the dispute department at the credit card company to let them know I received the item. The bank then reversed to credit they gave me when I filed the dispute. Total Body experts lost the dispute with the credit card company because they failed to respond in 45 days. So at this point I have paid for the item. Total Body Experts has lost their dispute. I am working with my bank to find out where the money actually wound up. The price of the item was $2564.00.
They have told me I either need to pay for this a second time, return it to them. If I don't Total Body Experts is threatening to call the police and report the item stolen and have me arrested. Legally these CC disputes are supposed to be binding once the Credit Card Company has made a decision on them. I had a legitimate reason for filing this dispute. It is not my fault lost it due to their lack of response. I certainly should not have to return an item that I already paid for. I also should not be treatened with arrest while I am trying to work this out with my bank.
According to several consumer complaints, ,Totalbodyexperts.comscammers advertised on Google that they were selling home exercise equipment at up to 50% off. They’re asking that consumers pay for the equipment with a Money Transfer, but once the money was sent, the merchandise was never delivered. What a scammer! Why would you do it and think you will not be reported to the Attorney General. Please never buy anything from this a****** and his scam website!!