My husband had purchased a used 08 GMC Acadia on 1/24/16 from Tony's Auto World. On 2/15/16 on our way home from a mini vaca the tranny went out when we were a hour away from home with our 2 young daughters in the car. We ended up having to drive 20mph all the way home and then my husband had to drive his truck to get a trailer to tow it up to his work (he's a mechanic) so that he could work on it. Mind you he took off 2 days of work to work on it. After a lot of things going wrong during the process and having to fix other things we ended up not getting the car back on the road until last Friday 2/26/16 and paying out $1,500 for a tranny. So yes I was a carless stay at home mom who takes my oldest to and from school every day with my husband working 45mins away from home.
After about 2 weeks of owning the car we noticed water coming in from EVERYWHERE. Floors soaked, roof soaked from front to back. Well yesterday 3/3/16 I had just got back from grocery shopping after dropping my daughter off at school and when I turned the car off and took out the key the car still ran for like 10 seconds then harshly shut off. I started it and shut it off two more times just to make sure that really just happened. And of course it did the same thing. So I called up my hubby and he said it sounded like the ignition went out.
Well the time came to head out to pick my daughter up for school and what do you know the car has no power won't turn over do anything. Sending me in a panic knowing I have to pick my daughter up in 20mins. By this time my husband wouldn't make it home in time to pick our daughter up so I had to call the school for her to ride the bus home which she's never done before. When my husband got home last night he noticed there is water all under the dash so now we don't know whether its just the ignition or the computer got wet and that's ruined or a million other things. So now my husband has to go to work get a trailer tow it BACK up to his work so that he can take everything apart and try and find the issues if just replacing the ignition doesn't work.
My husband has tried to call Tony's Auto World numerous times and he's just got the run around. They don't care what so ever that this car has put us in danger and been sitting longer then we've drove it due to repairs. Its funny to me that they can't answer or call back and my husband gets hung up on but they can send out our tags which we were also promised a nav disk for our car which we never received. My husband has had to take off work, spend the last night of our vacation running around getting a trailer to tow the car which in total took him 3 hrs, for 3 days he would take our daughter to school drove 45mins to work come back pick her up when she got out of school drop her off at home then go back to work and spend his night working on our car. We live 3hrs away from anyone we know to help care for our children with no extra vehicle. We drove a hour and a half to get this car to begin with and traded in our other vehicle. We've had money put away to make a big move this summer to be closer to family and have had to use that money to make repairs on this vehicle.
This place is a total scam. We are making a corporate complaint on this business and have contacted a lawyer who's adviced us on the necessary steps to take to sue this so called "business". Don't be surprised when your place gets raided and they go through your paper work to find out this business is a total SCAM. BTW. Its a $20,000 fine for every mistake they find at your "business". You've made our life hell the last few weeks. All I have is one last thing to say. KARMA. ✌
Tony's Auto World Reviews
My husband had purchased a used 08 GMC Acadia on 1/24/16 from Tony's Auto World. On 2/15/16 on our way home from a mini vaca the tranny went out when we were a hour away from home with our 2 young daughters in the car. We ended up having to drive 20mph all the way home and then my husband had to drive his truck to get a trailer to tow it up to his work (he's a mechanic) so that he could work on it. Mind you he took off 2 days of work to work on it. After a lot of things going wrong during the process and having to fix other things we ended up not getting the car back on the road until last Friday 2/26/16 and paying out $1,500 for a tranny. So yes I was a carless stay at home mom who takes my oldest to and from school every day with my husband working 45mins away from home.
After about 2 weeks of owning the car we noticed water coming in from EVERYWHERE. Floors soaked, roof soaked from front to back. Well yesterday 3/3/16 I had just got back from grocery shopping after dropping my daughter off at school and when I turned the car off and took out the key the car still ran for like 10 seconds then harshly shut off. I started it and shut it off two more times just to make sure that really just happened. And of course it did the same thing. So I called up my hubby and he said it sounded like the ignition went out.
Well the time came to head out to pick my daughter up for school and what do you know the car has no power won't turn over do anything. Sending me in a panic knowing I have to pick my daughter up in 20mins. By this time my husband wouldn't make it home in time to pick our daughter up so I had to call the school for her to ride the bus home which she's never done before. When my husband got home last night he noticed there is water all under the dash so now we don't know whether its just the ignition or the computer got wet and that's ruined or a million other things. So now my husband has to go to work get a trailer tow it BACK up to his work so that he can take everything apart and try and find the issues if just replacing the ignition doesn't work.
My husband has tried to call Tony's Auto World numerous times and he's just got the run around. They don't care what so ever that this car has put us in danger and been sitting longer then we've drove it due to repairs. Its funny to me that they can't answer or call back and my husband gets hung up on but they can send out our tags which we were also promised a nav disk for our car which we never received. My husband has had to take off work, spend the last night of our vacation running around getting a trailer to tow the car which in total took him 3 hrs, for 3 days he would take our daughter to school drove 45mins to work come back pick her up when she got out of school drop her off at home then go back to work and spend his night working on our car. We live 3hrs away from anyone we know to help care for our children with no extra vehicle. We drove a hour and a half to get this car to begin with and traded in our other vehicle. We've had money put away to make a big move this summer to be closer to family and have had to use that money to make repairs on this vehicle.
This place is a total scam. We are making a corporate complaint on this business and have contacted a lawyer who's adviced us on the necessary steps to take to sue this so called "business". Don't be surprised when your place gets raided and they go through your paper work to find out this business is a total SCAM. BTW. Its a $20,000 fine for every mistake they find at your "business". You've made our life hell the last few weeks. All I have is one last thing to say. KARMA. ✌