Tom Furman - Elite Client Services Ft. Lauderdale Reviews
Most Useful Comment
Sep 10, 2018
Bad Actor
While using a very similar approach stated in previous reviews, this guy visited our location. We came to find out he was hard selling something - still not sure what he's selling or who he actually works for, but he was a "hot head" on the phone and then started making idle threats about having social security numbers when we asked him to stop calling on us.
This man is a snake out to ruin the small business man . Sold us a pipe dream and never supplied any services he promised ( website, proper tech support, advertising, c/c processing ipads for our salesmen etc. we got new phones that we can no longer use but have paid for 10 times over! He was sure to bank draft thousands of dollars . We are still I the process of fighting this SOB! Do not listen to one word and show him the door if he shows up. He does not work for First data . His company NPA is a joke . They are out to steal from you . We are in the process of reporting him to every agency imaginable . He should be locked up!
To start, I run a successful company, we're slammed right now, but as busy as I am right now, Tom Furman's actions left me with a moral obligation to write this. I wasn't one of the suckers that fell for his scam, so I write this to warn anyone who is thinking about it to RUN!
On 8/25/15 I received a call from "Merchant Services" explaining that I was now eligable for tier 1 processing and congradulating me on doing such a great job to become tier 1. I explained, nicely, that I did not want to be solicited for credit card processing as I am happy with my current situation. Red flag #1 went up when they asked if I was still at an address that hasn't been affiliated with my business for over 4 years. They explained that one away so I rolled with it. They explained that this wasn't a solicitation, they were First Data, the company that does processing for Suntrust, who we currently use, and we agreed to have the regional VP, who we later found out to be Tom Furman, meet us on Tuesday 9/1, at 9:00am.
I was late to the appointment, but my assistant met with Tom. I walked in around 9:30am, and felt bad that I had arrived late, so I decided not to partake. I overheard bits and pieces of the meeting that was going on between Tom and my assistant. I knew this wasn't the "interview" they claimed it to be, but a sales pitch. I let me assistant roll with it, until I was asked for my Driver's License. I joined the process soon thereafter, and Tom summed up what Tiffany and him had talked about. I was shown a BBB A+ rating page he claimed was his company (another company, not his), I was told that we were in the best tier and would be getting the same rates as Home Depot and other large retailers...I guess I was a bit gullible and his whole pitch played on emotion.
I kept nagging him about who he was, and what company he was with. He kept telling me that he was First Data, and that all of the other companies in his presentation were one of 14 subsidieries of First Data - another lie. He told me that our current processing, which is done through Suntrust, was the middle man taking their cut. I kept thinking - what kind of dirt bag company would throw their affiliates under the bus like that - in retrospect, it made no sense because it was all a lie - all of it. But again, gullible me, I kept on with it.
He then plugs his printer in to print out the stuff we need to sign. As he's printing the documents, I noticed the word "Guarantee" was spelled "Guaranty" and I called him on it. For the next 5 minutes, he went from Dr. Jekyll to Mr. Hyde, going off on a tirade about how he didn't want our business, how he's a 7 figure, not a 6 figure guy, and belittling us calling us "genius" and the like. If I had gotten it on video, it would have been newsworthy. He stormed out of our business and hopped in his black Mercedes.
I cannot go into detail about who has been contacted about this to protect their anonymity, but the last words I had for Mr. Furman were "You messed with the wrong guy."
Attached are actual scans of the two pieces of paper he left here - I have blacked out the legimate company's logo so as to protect them, but this is actually what he tried to use to sell us his product - notice the 10th grade circa 2001 graphic design skills, and yes, the guy's head is really cut off, it is not an illusion.
Don't be a sucker and let this guy convince you of anything. He's a liar, a hot head, and almost trapped us into his web of lies.
Same experience. Same guy. My contact sheet was from National Processing Alliance. First Data-in Corral (sic) Springs. Using Clover as the hook. Huge credit card processing fee savings, but a fixed, personally guaranteed lease agreement for Clover hardware that was extremely expensive costly around $400.00 per month over 5 years.
Tom Furman - Elite Client Services Ft. Lauderdale Reviews
Bad Actor
While using a very similar approach stated in previous reviews, this guy visited our location. We came to find out he was hard selling something - still not sure what he's selling or who he actually works for, but he was a "hot head" on the phone and then started making idle threats about having social security numbers when we asked him to stop calling on us.
This Guy is Bad News!
This man is a snake out to ruin the small business man . Sold us a pipe dream and never supplied any services he promised ( website, proper tech support, advertising, c/c processing ipads for our salesmen etc. we got new phones that we can no longer use but have paid for 10 times over! He was sure to bank draft thousands of dollars . We are still I the process of fighting this SOB! Do not listen to one word and show him the door if he shows up. He does not work for First data . His company NPA is a joke . They are out to steal from you . We are in the process of reporting him to every agency imaginable . He should be locked up!
To start, I run a successful company, we're slammed right now, but as busy as I am right now, Tom Furman's actions left me with a moral obligation to write this. I wasn't one of the suckers that fell for his scam, so I write this to warn anyone who is thinking about it to RUN!
On 8/25/15 I received a call from "Merchant Services" explaining that I was now eligable for tier 1 processing and congradulating me on doing such a great job to become tier 1. I explained, nicely, that I did not want to be solicited for credit card processing as I am happy with my current situation. Red flag #1 went up when they asked if I was still at an address that hasn't been affiliated with my business for over 4 years. They explained that one away so I rolled with it. They explained that this wasn't a solicitation, they were First Data, the company that does processing for Suntrust, who we currently use, and we agreed to have the regional VP, who we later found out to be Tom Furman, meet us on Tuesday 9/1, at 9:00am.
I was late to the appointment, but my assistant met with Tom. I walked in around 9:30am, and felt bad that I had arrived late, so I decided not to partake. I overheard bits and pieces of the meeting that was going on between Tom and my assistant. I knew this wasn't the "interview" they claimed it to be, but a sales pitch. I let me assistant roll with it, until I was asked for my Driver's License. I joined the process soon thereafter, and Tom summed up what Tiffany and him had talked about. I was shown a BBB A+ rating page he claimed was his company (another company, not his), I was told that we were in the best tier and would be getting the same rates as Home Depot and other large retailers...I guess I was a bit gullible and his whole pitch played on emotion.
I kept nagging him about who he was, and what company he was with. He kept telling me that he was First Data, and that all of the other companies in his presentation were one of 14 subsidieries of First Data - another lie. He told me that our current processing, which is done through Suntrust, was the middle man taking their cut. I kept thinking - what kind of dirt bag company would throw their affiliates under the bus like that - in retrospect, it made no sense because it was all a lie - all of it. But again, gullible me, I kept on with it.
He then plugs his printer in to print out the stuff we need to sign. As he's printing the documents, I noticed the word "Guarantee" was spelled "Guaranty" and I called him on it. For the next 5 minutes, he went from Dr. Jekyll to Mr. Hyde, going off on a tirade about how he didn't want our business, how he's a 7 figure, not a 6 figure guy, and belittling us calling us "genius" and the like. If I had gotten it on video, it would have been newsworthy. He stormed out of our business and hopped in his black Mercedes.
I cannot go into detail about who has been contacted about this to protect their anonymity, but the last words I had for Mr. Furman were "You messed with the wrong guy."
Attached are actual scans of the two pieces of paper he left here - I have blacked out the legimate company's logo so as to protect them, but this is actually what he tried to use to sell us his product - notice the 10th grade circa 2001 graphic design skills, and yes, the guy's head is really cut off, it is not an illusion.
Don't be a sucker and let this guy convince you of anything. He's a liar, a hot head, and almost trapped us into his web of lies.
This is all true
Same experience. Same guy. My contact sheet was from National Processing Alliance. First Data-in Corral (sic) Springs. Using Clover as the hook. Huge credit card processing fee savings, but a fixed, personally guaranteed lease agreement for Clover hardware that was extremely expensive costly around $400.00 per month over 5 years.