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TitleMax, Inc.


Country United States
State Georgia
City Savannah
Address 15 Bull Street
Phone 2813322085
Website https://www.titlemax.com/

TitleMax, Inc. Reviews

  • Jul 18, 2018

I had two TitleMax loans, one on a 2003 Trailblazer and one on a van. The Trailblazers transmission went out which meant I had to default on the loan since I couldn't afford to replace a transmission and pay $230 a month for the title loan. After that when I tried to make a payment on the van they refused to take my payment saying I had to pay on the Trailblazer first.

Is this legal? In my mind they are two seperate accounts. It doesn't seem right that they could refuse to take your payment and then take your car for not making payments.

  • Mar 14, 2018

what was "thought" to be a pleasant company IS NOT!

ADVISE? DO NOT DO IT!

unless you are the type of "somebody" who can pay it back within the first month.....HAVE AT IT!

the phone calls start IMMEDIATELY! starting the day your first payment is due! 7:30- 8:00am,noon, 7:00 pm....

BUT! when these "reps" start acting/talking the way THEY DO? NO!

to sum this up....... Never again! thugish, leg-breaking, CORLEONE ATTITUDES!

DO RESEARCH BEFORE ANCHORING YOURSELF TO THIS "COMPANY" DO THE MATH ON IT( IF YOU CAN NOT PAY IT OFF IN FIRST 30)!

THIS TYPE OF "BUSINESS", MUST BE REGULATED!!!

  • Jan 23, 2018

I had just been getting threatened and threatened some TitleMax they were so sweet when they were trying to get me to get a loan now that they have got me and I have gotten behind .the truck is at my mother's house not drivable but it does not mine. I do not have the money to tow it up here or else I would and I can prove itperiod instead of just going to get my truck even if I tell them that they do not want it. they want some money or else I go to jail. yesterday Friday would be the last day that they give me. I'm just taking a war anytime

  • Jan 22, 2018

If you are 14 days pass due they charge you90.00 late fee and then after 14 days it is 38.00 and the Apr is almost 200% they are ripping people off and they want you to pay 300.00- 400.00 more a month

  • Nov 30, 2017

What a is TITLEMAX. I borrowed $3500 and payed $5200 and only $100 Was deducted out of my loan .know they are leaving me without a car and they want $3700 settlement w.o.w.what a bunch of THIEVES sincerely JUAN

  • Sep 18, 2017

I got a title loan. I only wanted $300 so I could pay it off quick. They said the lowest I could get was $500. My payments are $89 a month. So I've been paying for like 3 months. So I asked last month how many more payments I had and she said it was a 22 month loan. And I should pay extra on it if I want to pay it off quicker. Fast forward to this month. I try to pay extra, a different chick said I can not pay extra per the agreement. $89 for 22 months for a $500 loan ? Wyd? That doesn't sound legal at all. My car is not worth it. I'm about to go park it in their lot and tell them they can have it

  • Aug 9, 2017

I have already turned this business, Attorney General and BBB

*On April 5, 2010 i paid $ 3,499 for a hot tub that was to ship in 10-16 weeks. Delivery never happened. I called and emailed multiple times only being told there was a delay it would be delivered december 19th 2010 and because of my inconvenience i would get a premium extended warranty at no charge. Then it was delayed again with a delivery date of Feb 15, 2011. Then it was delayed again to April 7, 2011.. then june 6th 2011, i recieved an email saying that they are overwhelmed with complaints and to contact them if i wanted a refund. I did contact them and was told my refund would be made in payments starting in august 2011..no payment has ever been made to give a refund..i fought this and went to the district attorney who said there were lots of similar accusations. I deployed with the military in 2012 and closed my file. It is now 2017 and i have never gotten one cent of my money back*

  • Jul 13, 2017

I would just like to say these tiltle loans and pay day loans are nothing both scams to get people to borrowm monwey and pay back just the interest. the loan is never paid off and your stuck with them forever. As i said i borrowed 1380.00 on my car and i was late the payment is 159.00 amonth i was two wekkes late had to pay an additional 200 dollars makin it 360.00 for late charges. what a rip off please atay away from these crooks.

  • Jun 15, 2017

On March 14, my Husband spoke with Manager regarding a settlement of the loan which was originally for 3,000.00. We are still paying on the loan which has exceeded 6000.00. The agreement was not honored by the company and we were asked to continue paying until the settlement offer is approved. Although she (Kimmi) acted on the behalf of the company, her actions were not honored. We were told to contact the collections office and a settlement offer could be obtained from them. After speaking with local office manager Travis several times, and being told that we were not the first customer to complain, that since that change to someone else approving the settlements this has been a problem. To date no settlement has been reached for the balance and after numerous conversations with the company, no resolution has been obtained.

My suggestion would be for anyone considering taking a loan with this company, think twice because you are about to be ripped off.

  • May 27, 2017

Borrowed $600 and now they want $1271 to repay loan. They are charging me 211.83% in interest. Then when I missed a payment, they came to my business without notice in the middle of the night like cowards and took my van. I have been making payments for over a year now and the balance does not drop. These people are complete ripoffs!!! I know there are other out there with same situation and I know we can bring a class action lawsuit and put these ripoff cowards out of business in Plano. They don't belong here anyway. They prey on innocent people and just keep charging outrageous interest.

  • May 13, 2017

In december of 2015 i recieved a car loan from tiltle max for 900$. Throughout the first year of paying i realized i was only making payments on interest. In 2016 i went to talk to a representative of title max. I explained to them i had been ill, and that i was under several doctors, and that i could not afford the interest i was paying on the car. Now in 2017 im still paying interest to title max on a 900$ loan. I realized in march 2017 that i could no longer make those payments. I also realized that title max is an opportunist company that takes advantage of the poor. I decided to stop payments in march of 2017 and decided to wait for a call from coporate, once i recieved the phone call. I explained to the representative who is known as (Mira) that the interest was just to much for me to handle, But that i wanted to keep my car. I explained to her that i would bring In 200$ for the next couple of weeks if i could take it into the office here in Phoenix, and then i would pay the rest off. (Mira) said that it would be fine and therfore i didnt have to worry about payments. Sadly on May friday the 12th I awoke to find my car missing, i called title max coporate office to speak to (Mira) again. And i found out that everything that (we) spoke of in reference to the car was not put into the computer. She then explained to me that the first month that i missed in March (title max) issued a repo on said vehicle. Now i have to come up with 960$ in 10 days all because of (Mira's) misinformation by title max. I have doctors appointments that i have to miss,physical therapy, and family members transportation to jobs. They are a rip off and should be shut down( just like in MISSISSIPPI) Where they rip off the poor from their hard earned money. Not only were they fined and shut down by the courts they also gave refunds to many paying customers who were also ripped off from the interest that title max applied to their accounts. I have been paying interest for 2 years on a 900$ loan please help and investigate this company to insure that this never happens again. Sincerely, From a tired and frustrated customer in Phoenix AZ

  • May 6, 2017

May of 2016 I took a loan out it TitleMax for $2000 May of 2017 I paid the long back in full but they told me that I still have an interest rate opinion against me which is $3,600 and I feel they are a rip-off and they make there money by scheming people I just want to let the people know need a loan I suggest you think twice this is a lesson to be learned because that was not a very smart move I appreciate if you would look into it because I need my title back. Thank you.

  • Jan 3, 2017

I was 18 at the time, this happened July 2014. I went in feb. 2014 and got a title loan from title max. Of course they were all happy to do it. I lost my source of income and was doing my best to make the outrageous payments. They were always calling and harassing me about payment even though I'd made an arrangement. So they took illegally my car July 7, 2014. They were supposed to sent a letter two weeks before they stole my car and they didn't. I contact a lawyer and he basically told me there's nothing I can do. They have a "law" protecting them. It's because they were considered a financial service aka like a bank, they were protected. He said that I could still try going to court but didn't it would get me my car back or a settlement because they're protected. To this day I wish I tried but can't change the past. I hate title max and I will never get a title loan again. I try to warn everyone of them. Also the lawyer suggested contacting a representative or senator trying to get the law changed so it won't happen to others.

  • Dec 21, 2016

Title max is ripping off customers everywhere they have a location. In Bainbridge Ga I'm certain that I am been charged outrageously interest rates that I won't ever pay off . They also charge me 10 dollars per day my payment is late I hope someone shut this business down immediately!

  • Dec 20, 2016

In Febuary of 2015 I was diagnosed with an auto immune disease. Months of fighting the diease and learning how to live in chronic pain took a toll on my house hold. Missed time from work, endless co pays, medical testing and treatments. I needed a loan to catch up. I spoke with the manager of the loaction I went to. Explained to him everything I was concerend about getting into the loan because of two things he pointed out 1 being that i had to come in every month my self to renew the contract and 2 the interest rate was so so high. I was assured that they would work with me through out my duration and that if I was going to be paying it off in a year then it wouldnt hurt me too bad, the interest rate. I went ahead with the loan.

I began having issues immediately with their in ablility to work with me thorugh my hospitalizations. Two months agao I had to check out of the hosptial just to pay the loan and then go back because of their threats. This past month I was hospitalized and unable to check out, by the time I got out of the hospital my vehicle had been taken. I attempted to call and talk to Dan (the manager) and he decided to lecture me and was very cold. So now here I am a week before christmas and the only way I can get my car back is if I spend every dime I have and then barrow more. This leaves my children with no christmas, our home with no food and no way to pay any other bills for the next two weeks.

Please be ware of entering into any contracts with this company. They do not have your best interest at heart what so ever.

  • Oct 22, 2016

I borrow money from title max and I'm just paying the intest they said, I'm paying almost 5000 for a 1500 loon. When I first got loan the date were due on 1st then went to 31, then when to 28 , sometime the 27th. They make me come in and sign another contact because they did let me now days was changed. They put my payment on another person account and told me they didn't get it. After three month past they fine there mistake, but I had to file a fault with money order company, they so messes.

  • Oct 10, 2016

Went to get a loan so I can pay a could off bills. Borrowed $500 and they wanted $250 for 24 months. That is a lot of money stil have not paid them back yet. Something needs to be done they are really a loan shark

  • Oct 5, 2016

As I stated above in February of this year I was moving out of one home into another I couldn't afford the first home and I had a vehicle a 2006 Ford F150 XLT then I drove it was didn't have no lien against I went down to Title Max here in Statesboro and took out a loan to get in my new home and get bills paid and stuff started up and going I am disabled kidneys failed on me and I don't work I draw social security check so when I moved in my home I started receiving my social security check so I started paying the monthly payment which was anywhere from 3:55 to $5,400 a month to make the payment to hopefully get my truck back after a year and 8 months working online I couldn't afford the payment I mean I was just getting ripped off I finally figured it out I was just getting ripped off first of all the title got the title pawn guys that work there at the place he sign the back of the title or the owner was supposed to sign the owner couldn't sign because he passed away in 09 and I moved Statesboro and like I said took out a loan and I just couldn't pay for it so I finally traded it in on another vehicle to get out from under the loan and I was just totally ripped off and I think something should be done

  • Sep 30, 2016

Hello, I just received an email regarding Title Max. The message states that I have to settle or else I'll be taken to court. I don't remember dealing with Title Max. The message was from Charis [email protected]. It also has another email address, [email protected]. I just emailed him stating that I don't remember dealing with Title Max. They want me to settle out of court for $1158. I don't have that amount. Can you please help?

  • Sep 30, 2016

Hello, I just received an email regarding Title Max. The message states that I have to settle or else I'll be taken to court. I don't remember dealing with Title Max. The message was from Charis [email protected]. It also has another email address, [email protected]. I just emailed him stating that I don't remember dealing with Title Max. They want me to settle out of court for $1158. I don't have that amount. Can you please help?

  • Sep 29, 2016

I took a car loan from Title max towards my Mercedes, I'm a single parent and was in need. I couldn't pay I lost my job so I received a call from Tiffany. Tiffany asked me where was the car I told her where it was and she told me your lying we seen it in Pa. I advise no it's in Ny she said well explain it to police cause we are charging you with a felony and tomorrow we are arresting you at your job. Cause you don't wanna tell us where is the car. I'm telling her I'm giving you the location to where it is she said well you bring it. But it don't matter your going to jail. This is a violation of FDCPA laws, they can't threaten but only collect the debt or reposse the car. Well come get it I'm trying to tell her. This a a violation

  • Jul 20, 2016

My name is Melissa Muse and I am a single mother of three children, one of which is disabled. Over the course of this past year I was diagnosed with Type 2 Bipolar Disorder, with hypo manic episodes, currently depressed. Along with osteoarthritis of the hip and lower back. With these two combined I have become disabled, so I currently live off a very tight budget. With that said I needed to take a loan out and I was backed into a corner with taking out a title loan. I have become late and was sent out a Right to Cure letter, the letter had a payment deadline of December 8, 2015. On December 1, 2015 I sent the payment requested in the letter via Western Union.

It has been a very crazy 2 weeks here in our household and didn’t even think about calling to make sure they got the payment. I used my account number on the Western Union website and made my payment. On December 12, 2015, I went to leave for the store to find my car gone. Before calling the police I called the loan company, Titlemax of Columbia Missouri. They informed me that they needed to research my claim about my payment and stated that I needed to call them because they didn’t know I sent a payment in. I’ve used Western Union BillPay for a long time and have NEVER encountered an issue like this.

The company’s website states that they “conveniently accept” Western Union payments and nothing stating to call after I paid. They researched the issue and noted that I paid on the 1st. They also told me because I didn’t call them they are keeping my car as a repossession. This car is our families’ livelihood, on top of taking myself to the doctors frequently I also need to transport my disabled son and my other three children to doctors’ appointments. I don’t have immediate family here in Missouri and am very much alone with just my kids. I am disappointed that a company this size doesn’t have their payment options more organized. There is only ONE corporate office in this company and someone had to set up the Western Union account meaning that someone must also receive notification when monies are received.

Everyone does, for one thing or another. I believe that my rights under the Missouri Statue 408.555.1 were violated, I paid the outstanding amount stated on the Right to Cure letter before the date given and they still repossessed my car. When Titlemax was aware a payment had already been made to their company, my car should have been RETURNED. It’s 2 weeks before Christmas with addition, I have to transport my disabled son to Denver to meet up with his activate military father, who only sees his son 3 times a year. I have NO idea how I am going to get to the airport now and have no way to purchase groceries or pick up medications at this point. Titlemax has left our family in a very horrible situation as well as broken the law. I need someone to help me fight this company since they feel they are above the law.

  • Dec 4, 2015

Titlemax prey on the weak im following up on a report that my wife filed last month on the 19th of November. Unfortunately i was not with my wife made the transaction with titlemax loan company. Currently im disabled, my wife & myself are living off of one source of income which is my disability check. Talked with the most recent / manager working at this facility named geraldo and was advised that either we pay The amount due within the 30days which is the full amount And any and all payments already made does not apply Against the principal, i politely told him man that sucks he laughed and replied i know like as if this were a joke.

I bet if it were some of titlemax owners / employees knowing there history they would probably be dispicable and treat their loved ones in this type of manner . What is this world coming too their has got to be someone or Somebody who can help us please we have already spent well over two thousand dollars on a 3600 dollar loan And none of the payments have not been applied towards the principal.

Geraldo advised me if we put an additional Amount on payments it would be applied to principal, but the balance would have too be paid within 30 days , the Full amount which the repetitious process would start all Over again and we would continue too make these Payments in vain . I spoke with a very close friend like a brother too me whom resides in California that companies Are supposed too tell in detail what the contract entails by law. I wish we had that law unfortunately my and im sure Others didnt receive that privilege someone or somebody please HELP

  • Nov 21, 2015

Title max is a joke they harrass you on a daily basis calling you and your references. They don't have a online service where you can pay your bill on line. They called my sister which I listed as a reference scaring her into paying my loan off. Never again

  • Nov 20, 2015

First and foremost my heart goes out too all people who have had the misfortune of dealing with individuals whom practice taking advantage of the helpless and needy myself and my spouse are living on one income at the present Point blank we are honest people my husband is recovering from having several strokes he would normally handle most of our business transactions at that time I was alone speaking with a manager He didn't explain too me How the whole process works the manager ask me how long did I think it would take me to pay the loan off I replied a year , needles to say he advised me that my payments would consist of 416.23 .

Now we are paying 428. my husband ask me just recently when will this bill be paid off, we assumed 7-8 months when my husband spoke with a manager at the location which is no longer an employee we were advised that this loan was constructed on a 30 day loan when my husband spoke with the manager currently in position my husband expressed his dislike in a calm respectful manner and belive he surprised me the manager told my husband yes sir that's just the way it is.

Currently my husband is trying to gather as much info as he can, because my husband feels that I was taken advantage of because I'm a female my husband did in fact ask the manager are there any other options or avenues we can take or pursue we were advised that either we pay the full balance within the 30th days or just keep making the 428 so far we are in the process of making our 5th payment but yet the 3641.36 remains it seems apparent that we will be throwing away money until hopefully we receive 3641.36 and that would be a miracle from the good Lord Christ , my husband doesn't even receive half of that balance we truly need help in this matter I would advise anyone too make sure you ask and fully understand what you are committing yourself too especially women , we are honest people not trying too cheat anyone but it's sad cause we and I'm sure others are being cheated done for now

  • Oct 15, 2015

Got title loan for 3000 thought I had to pay 3700 total for loan.. Didn't know it was 3700 in 30 days. Paid total of 3298 at 380 a month - - all interest nothing applied to original 3000 loan. They took my car when I was 10 days late and then billed me for 1700 after selling my $35,000 vehicle at auction. THEIVES and vultures are all they are. Don't ever get a title loan from these sneaky crooks

  • Oct 7, 2015

They told me i only had to pay back 728 dollars and everytime i tried to come in early to pay it they would talk me out of it and say oh you dont wanna do that it will change the date and you will end up forgetting about it. They lied to me and explained there whole program wrong to me and mislead me to believe i was only paying 128 interest. They never said anything about it being a 30 loan and the amount i was paying was only to keep the loan alive and they only came clean because i thought i was gonna pay it off today so i asked how much i owed cause i wanted to finish it today and they said i had even started. And they knew if i would of paid early that the numvers would of changed and i would of caught on so they tricked me by being so friendly and making me think they were only telling me not to pay because they didnt want me forgetting. They only told me i had to pay 128 in interest i bern paying for like five months and havent even touch the loan. I dont know what to do now cause i cant afford to pay it off only to keep the loan restated each month, they tricked me and told me i would only have to pay 100 bucks a month but forgot to mention that i had to pay the financial charge every month. Why would they say anything to me after i made so many payments and havent even touch my loan. They k ew they explained it wrong to me and let me keep paying and acted all buddy buddy giving me free drinks and skipping over the contracts because they give you so much it would take a day to read each time u made a payment so they spead thru it not telling you what was really going on k owing most people wouldnt catch on. So now i payed the loaned pretty much and still gotta keep paying on it cause they explained it wrong and tricked me.

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