On 09/10/2019 I purchased four (4) tires from TireRack.com I applied and received a GoodYear Credit card in order to take advantage of the six months same as cash offer through GoodYear. The first indication that this was a scam came with the instructions I received to obtain my rebates which were printed in an almost ineligeble piece of paper which had been photocopied numerous times (almost impossible to read) with font so small that it required the use of a magnifying glass to read. I took the time to patiently decipher the instructions to complete all the requirements.
When I received my first statement I noticed that I was charged interest, no six months same as cash had been applied. I called TireRack and was told this was a GoodYear Credit Card Services mistake. I offered to provide documentation showing their error, but both businesses sent me back to each other refussing to correct the mistake. For the last three (3) months I had complained every month to TireRack and GoodYear Credit Card Services but neither one wants to take responsibility. I am now convinced this whole TireRack /GoodYear Credit Card program is a scam, a typical bait and switch tactic. Shame on TireRack and GoodYear Credit cards. Beware!
The day before my vacation I had ordered tires from tire rack, and had them shipped to my home. I then put them in my truck, and brought them to a local shop to have them put on. I have done this almost every year in the past, so wasn't expecting anything different. I paid my installation and went on my way to my 1 week vacation.
When I was filling up with gas I noticed a problem with the passenger side wheel I just bought. I took this picture of it just to be sure it would be covered by Tire Rack. After all they are covered with a no risk policy so why not buy online? I could not have been more wrong.
When I got back I called Tire Racks Customer Service, and was immediately referred to an alternate company for road hazard. This company informed me that they have nothing to do with Tire Rack and only honor the replacement fee of the tire and not shipping tax or installation. [continued below]....
Waaaaay back in 2011 i purchased tires fr tire rack and their road hazzard coverage - it s administerd by sonsio whilst the tires were still very new i hit potholes and an object in the road the tires were ruined sonsio was a nightmare making me jump thru all kinds of hoops stupid rules and told me to get them inspected by a an automotive expert -i did then they said he wasn't acceptable! dana is a saab specialist has done naught else for 40 years and races stock cars in dirt track ! the man knows his stuff believe me ! i tried to complain thru angies list too ! tire racks road protection is useless ! they will not honor the spirit of the plan and sonsio is there as their hatchet man to cut you off. consumers beware ! it is all a tragical farce and not worth the $$$$$$ ! neil
Tire Rack Reviews
On 09/10/2019 I purchased four (4) tires from TireRack.com I applied and received a GoodYear Credit card in order to take advantage of the six months same as cash offer through GoodYear. The first indication that this was a scam came with the instructions I received to obtain my rebates which were printed in an almost ineligeble piece of paper which had been photocopied numerous times (almost impossible to read) with font so small that it required the use of a magnifying glass to read. I took the time to patiently decipher the instructions to complete all the requirements.
When I received my first statement I noticed that I was charged interest, no six months same as cash had been applied. I called TireRack and was told this was a GoodYear Credit Card Services mistake. I offered to provide documentation showing their error, but both businesses sent me back to each other refussing to correct the mistake. For the last three (3) months I had complained every month to TireRack and GoodYear Credit Card Services but neither one wants to take responsibility. I am now convinced this whole TireRack /GoodYear Credit Card program is a scam, a typical bait and switch tactic. Shame on TireRack and GoodYear Credit cards. Beware!
The day before my vacation I had ordered tires from tire rack, and had them shipped to my home. I then put them in my truck, and brought them to a local shop to have them put on. I have done this almost every year in the past, so wasn't expecting anything different. I paid my installation and went on my way to my 1 week vacation.
When I was filling up with gas I noticed a problem with the passenger side wheel I just bought. I took this picture of it just to be sure it would be covered by Tire Rack. After all they are covered with a no risk policy so why not buy online? I could not have been more wrong.
When I got back I called Tire Racks Customer Service, and was immediately referred to an alternate company for road hazard. This company informed me that they have nothing to do with Tire Rack and only honor the replacement fee of the tire and not shipping tax or installation. [continued below]....
Waaaaay back in 2011 i purchased tires fr tire rack and their road hazzard coverage - it s administerd by sonsio whilst the tires were still very new i hit potholes and an object in the road the tires were ruined sonsio was a nightmare making me jump thru all kinds of hoops stupid rules and told me to get them inspected by a an automotive expert -i did then they said he wasn't acceptable! dana is a saab specialist has done naught else for 40 years and races stock cars in dirt track ! the man knows his stuff believe me ! i tried to complain thru angies list too ! tire racks road protection is useless ! they will not honor the spirit of the plan and sonsio is there as their hatchet man to cut you off. consumers beware ! it is all a tragical farce and not worth the $$$$$$ ! neil