Ordered multiple products 3 months ago. Not sure how they labeled it but it barely landed before they sent it right back to The Netherlands. Here we are 3 months later with nothing. Netherlands Post Office confirms that they got the parcel back (they sent is registered ). Customer service refuses to give me my money saying "it should be there any time", "we don't have it so no refund", "sometimes delivery takes longer", even though it's confirmed to be back in their possession. They have indicated that when they get it they will be depreciating my refund as much as 60%! Not one person has actually read my message. Every response is like a new conversation with yet another illiterate fool that has no clue what they are talking about. In fact, their general response to my frustrations is that I should be getting it soon. I've sent screen shots from their post office indicating that they signed for its return.
Tinydeal.com Reviews
Ordered multiple products 3 months ago. Not sure how they labeled it but it barely landed before they sent it right back to The Netherlands. Here we are 3 months later with nothing. Netherlands Post Office confirms that they got the parcel back (they sent is registered ). Customer service refuses to give me my money saying "it should be there any time", "we don't have it so no refund", "sometimes delivery takes longer", even though it's confirmed to be back in their possession. They have indicated that when they get it they will be depreciating my refund as much as 60%! Not one person has actually read my message. Every response is like a new conversation with yet another illiterate fool that has no clue what they are talking about. In fact, their general response to my frustrations is that I should be getting it soon. I've sent screen shots from their post office indicating that they signed for its return.