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Tidy.com


Country United States
State California
City Newport Beach
Phone (949) 438-2742
Website https://www.tidy.com/

Tidy.com Reviews

  • Aug 20, 2019

THE WORST CLEANING EXPERIENCE OF MY LIFE! DON'T HIRE TIDY!

IF I COULD GIVE LESS THAN 1 STAR, I TOTALLY WOULD!!!!!! SOMEONE NEEDS TO MAKE A REVIEW SITE THAT STARTS WITH 0.1 STAR REVIEWS!

This was by far the worst home cleaning experience I have ever had!! I was COMPLETELY screwed out of my money. I will NEVER use Tidy again. The cleaner stood around as if he didn't know what to do. He didn't finish and in 4 hours he only cleaned two rooms, which were pretty much clean already. This was a complete waste of my hard-earned MONEY! I have a 1-year-old niece, he played offensive rap music with cursing and vulgar language! He told me I would have to pay & hire him again for him to come back & complete the job. He was on the phone a lot & standing around. I'm not sure what took him so long to barely clean two rooms that were both halfway clean. I do not know why I trusted Tidy.com. I have a large home, I included very detailed information as to what areas needed to be cleaned & how often, but he was by far the worst house cleaner I have ever used and to think, I was going to hire Tidy to also clean my office! I needed my home cleaned before my sister's birthday party & unfortunately, she ended up having to clean the house herself! Of course, the house cleaner didn't care because he told me he would get paid regardless & that he had a negative review before from a woman who said her house was dirtier after his attempt to clean! I was floored by his nonchalant attitude, as evident by his sharing the feedback, but not shocked by the other customer's dissatisfaction! I am more than disappointed and disgusted. This was such a negative experience for me that I will never forget this experience because I'm extremely embarrassed! If anybody asks me about Tidy, I will be sure to tell them to look elsewhere! I wouldn't want anybody to go through the negative experience I went through!

  • Jan 30, 2017

I had been working at TIDY.com as a subcontractor doing flyer distribution services in Atlanta GA. They robbed the main distribution company based in Florida of $118,000.00 doing a AMEX credit card chargeback and caused us working in Atlanta not to get paid for our work.

They caused this distribution company to be listed on the merchant black list, which means they can not open a merchant account for their company and handle any credit card transactions under the company name.

My flyer team and I worked 8 hour shifts each day, a group of 20 flyer guys and ladies passing out thousands of TIDY.COM FLYERS around Atlanta. They had flyer staff in almost every state during this 2016 campaign, ladies would contact us from craigslist.com stating they were working for TIDY.COM as cleaning ladies and TIDY.com never paid them. And wanted to know if we were getting paid properly.

Anyhow, after doing the campaign... TIDY.COM states "thank you for your hard work a day before" and next day they asked for all remaining boxes of flyers returned...once returned they did a chargeback of all work done in every state for about 5 months of work.

When we tried to resolve the matter with Andrew Hawkins (CEO) we got no response. Except to contact his legal department but we did and AMEX did an investigation on their own to return $80,000.00 as they reported as fraudulent by the mutual client. And a debt of $38,000.00 is owed now.

They did not take any consideration for all the 70 flyer reps passing out them flyers in the hot sun, doing over time to make them satisfied. If someone works 95% of a campaign, you pay them 100% then do a chargeback of all 100% at the end... That's not right.

Tidy.com is a fraudulent business stealing money from their cleaning workers and flyer subcontractors, charging housekeepers all sorts of penalties, you cannot reschedule jobs with their clients or Tidy will charge you a $25 fee per job if for any reason you cannot take the job because is too far from you, you do not see the client address until a few hours prior to the job but you cannot reschedule either without paying them.

If you take your time to google "TIDY.COM REVIEWS" on YELP.COM will show you so many bad reviews and feedback from people nationwide. If you were abused by this company, post your review with the Better Business Bureau and places where their scams can be published to protect honest workers and companies from their bad business practices.

Any business that these individuals start, should be investigated as they are nothing but theives. They should return back all that they owe people and apologize, then move forward with other business endeavors. Until we are paid, we will continue to report Andrew Hawkins and his cofounders for scamming us of thousands of dollars.

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