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Ticket Fulfillment Services LP


Country United States
State Delaware
City Seaford
Address 23000 Sussex Highway #232
Phone (844) 224-5243

Ticket Fulfillment Services LP Reviews

Most Useful Comment
  • May 13, 2020

No stars

Due to COVID-19 my rodeo concert was canceled. They promised to refund me for my tickets it has been months now and I have not received any refund.

Mark as Useful [1 vote]
Most Useful Comment
  • Oct 31, 2016

BUYER BEWARE

I ordered 4 ticket for PBR in Vegas tickets were suppose to be $63.00 each and 4 were ordered but when email was received charge was for $253.00 each and a service charge of 293.48 shipping charge of $14.95. Total charge was $1,320.43. I was out raged at this and disputed with credit card company in which I received letter stating all sales final from Ticket Fulfillment Service and charge was re-applied to card. Now I am reading that they do not email tickets and they will be at will call. Other complaints that when you go to pick up tickets at will call there are none! I am sending letter to credit card company to further investigate complaint and re-credit my account. This is OUTRAGEOUS!

Mark as Useful [1 vote]
Most Useful Comment
  • Sep 7, 2016

Purchased four tickets online, when I noticed my credit card bill, have charged me $ 1975.67 for these tickets,

went to cancel transaction and it was non refundable, been disputing this charge, without any success,

and to top it off, don' t have my tickets yet, Concert is on October 5, 2016...Have been calling

their customer service phone # 844-223-5661...unable to communicate with anybody there...BEware of this site..

Mark as Useful [1 vote]
  • Dec 12, 2019

Scammed - Left Outside Venue with No Tickets

This is a pure scam outfit. We showed up to a show thinking we bought tickets and when we got to will call - no record of us at all even though we showed them the charge on our credit card. "That's a ticket reseller, not affiliated with us." Total scam. There were OTHER families who had also been scammed. We all had to buy new tickets last minute seats not sitting together - we paid twice. We disputed through AMEX and Ticket Fulfillment Services fought back legally - this is a very very bad company.

  • Aug 11, 2019

Bought tickets, never sent tickets or email confirming tickets

Now they have no record of my purchase despite paypal info.

Paypal canceled my dispute and sided with tf but has not provided any info.

Searching turns up this is the rula and not the exception with this company

#out257.00

  • Apr 10, 2019

I attempted to buy theater tickets for Lion King from Ticket Master but I was linked over to Ticket Fulfillment Services LP which is a "resale marketer". I had no idea that I was not dealing with Ticket Master. The tickets they sold to me were for the Minskoff Theater in NYC - $750.00 - when I was trying to purchase tickets for the Barbara B. Mann Theater in Ft Myers FL. Big difference !

When I requested a copy of my order history, they did send but I strongly suspect it was altered to make it my mistake. The copy I have of my order showed the request for Ft Myers. They were totally uncooperative. No refund or anything else. They just said they were sorry that I made a mistake.

No refunds - ever. At this point, I am disputing with American Express but I'm not very hopeful. Be careful. Stay away from this company and probably also Ticket Master because it was them that linked me to this other company without any information or consent.

  • Mar 26, 2019

SCAM

Gave me tickets to a concert with a face value of $425.00 each when I ordered tickets supposedly form Ticketmaster for $1200.00. They are trying to keep my $850.00 I have filled a complaint with Am Ex hoping they can help me out!!!! These people are bad and I will never use Ticketmaster again!

  • May 4, 2018

I was looking for tickets to the 2018 charity event "Guns vs Hoses" at Baxter Arena in Omaha, NE. The top link via Bing included the words Baxter Arena followed by "ticketoffices".

Here is the actual link: "baxterarena.ticketoffices.com/Guns+and+Hoses"

I selected that link, and purchased the tickets.

I soon realized that the ticketoffices.com link and website was not connected to the arena.

I called the ticketoffices CS line and informed the CS rep of the issue, that this was a charity event for local police and firefighters and that i would like a refund. since the tickets they sold me were over twice the face value of the event. (when you include the $11 per ticket service fee)

They refused a refund, and pointed to a disclaimer beside the green button i had clicked to purchase the tickets. I had to return to the original link to see the disclaimer which states that they are not associated with the arena which is embedded in the link.

I buy tickets online all of the time. Never before have i been charged. an $11 service fee per ticket for a ticket that is TWICE the face value for a Law Enforcement / Fire Fighter CHARITY EVENT.

I refused to use the tickets, we later purchased tickets through the Baxter box office so that a majority of the money goes to the event and not a third party ticket scammer.

I call this a scam because this third-party ticket retailer is in the business of making their site and links include key words and look as close to a real business as possible, then refusing a refund once tickets are purchased (which is automatic via paypal.)

  • Nov 6, 2017

Ticket Fulfillment (an online website) has refused to sell me theatre tickets. It was not because of bad credit, it was due to the fact that I tried to change a previous order for a new date. I would urge people not to use this website. Once you place your order with them you're stuck! Don't take any chances.

  • Aug 23, 2017

I am writing in hopes that you expose Ticket Fulfillment Services LP. I purchased two tickets for Beach Boys tickets in February 2017 fo a concert in Ocean City MD for August 23. I thought I was on Ticketmaster, but must have gotten redirected somehow. I wanted to get the best seats I could, so I purchased 2 tickets for a total of $613.19. They are for a special person who loves The Beach Boys. I received the tickets in March and immediately realized they were not the seats I selected. I tried to contact them by phone, you cannot get to a person till the day before the concert. I emailed them, did not hear back. Luckily I paid through PayPal, so I contacted the seller through PayPal but did not hear back from them. I contacted PayPal and opened a dispute. However it closed without my knowledge...I missed the email that was sent from PayPal. Tried contacting TFS again but could not get through, my email was once again ignored.

Called PayPal started another claim. Today (day before concer) I was able to talk to a woman after waiting on hold for 45 minutes, she informed me the tickets were non refundable, no other tickets could be found to change the seats. I know this is a lie, as there are still tickets available on the web in the section I am seated in for $49.00 a seat. I also got the impression she just sits there and repeats the same thing all day to different people. It's not just being ripped off for the money, it's that my special surprise for my friend isn't as special as I had hoped. Please expose them for being cruel - I hope what goes around comes around right back at them

Ticket Fulfillment Services I purchased 2 tickets to a beach boys concert in ocean city md on February 16, 2017 for August 23, 2017. I thought I was ordering from Ticketmaster, but must have been redirected. I paid a total of $613.19 through PayPal for really (what I thought) were good seats. When I received the tickets in March they were not the seats I chose. I tried to contact them and could not get through. I sent them an email, never heard back. I contacted them through PayPal, never heard back. I am in the process of disputing the payment through PayPal. Every time I tried to contact them through email I never got a response. I finally was able to wait on the phone for 45 minutes today, the concert is tomorrow and you cannot talk to anyone till the day before, the woman said she could not do anything for me. I am afraid they are very used to doing this to many people by putting the blame on "third party seller" please expose them for the crooks they are. These tickets are for a special person who loves The Beach Boys. I was hoping to give them a special experience. It was not the money as much as the disappointment that the seats are so bad. Internet

  • Jun 2, 2017

When I ordered my tickets I choose seats for $225.00 a peice. I was charged $1222.45 on my credit card. This was in October 2016. I didn't receive my tickets until April 3rd 2017 and each ticket was valued at $45.00. They did nothing to compensate me and they more or less said " TOO Bad, oh well!"" I have NO recourse in this matter. Do NOT WORK WITH THIS COMPANY.

  • May 31, 2017

I purchased tickets online from what I thought was the venue site or a site associated with them. The tickets were $40.50 and $10.70 for service charge. I ordered 2 so my total should have been around $102. I was charged $187.

I have tried e-mailing customer support, calling two different phone numbers where the automatic answering machine hangs up on you, and finally talking to a "manager" who sounded very young and who was extremely condesending an rude basically admitting that I shoud have been more careful and that I approved paying double for the tickets.. Too bad, my problem and they would do nothign to correct the situation.

I have been on the BBB website and this company is a scam and many many people have been taken advanatage of. They must have pop ups or some other way to get people to click on the other website when you think you are ordering from the venue or ticket master.

  • Feb 4, 2017

In early after today, Feb. 3 2017, I went on line of Tickmaster to buy two ticktes for April performance of Rolling Stones in SAP colisium in San Jose, CA. Apparently, I was commendeered to a different website because after I paid $1064.- for two tickets I received an email to print out electronic tickets for some other group I never heard of. I called ticket master and they had no record of my e-address nor did the order number I gave match their order number indication structure (which is alphanumeric). I got an order number of 11791091. I called VISA to stop payment since the call back number I had wouldn't help me. It's still in a "being authorized" mode. they can't stop payment. I went to "Ticket Fulfillment Service" website and there's no way to contact them. So I not only don't have tickets to the Stones concert I am out over $1000.-!

  • Jan 3, 2017

I was charged over $250 for 2 dead and company at Folsom Field tix and didn't receive them or any info

  • Dec 16, 2016

My daughter and I have always been Beck fans. When we found out he was the same priceheadling a Christmas charity show we saved the date. I couldnt get tickets when they initially went on sale because I had another 3 days before I got paid. On payday morning I went online to search the ticket sites. There were several available all approx the same price. I chose Ticket Fulfillment Services because they offered me an instant digital download and I would feel better having my tickets in hand. All I had to do was pay and wait five minutes and then print my tickets. Well,,,,, the only part of that scenario that happenned was that I paid. No download, no response until a week later saying they were waiting for the seller to release and transfer the tickets.I never heard from them again and still to this day I have not recieved a refund. On top of that they tried to deny wrong doing by saying they could provide a tracking number. LIARS

  • Dec 4, 2016

Unscrupulous

Ticket Fulfillment Services are an unethical group of people. They make you think that you are dealing directly with the business that is selling the tickets by making their web site look like the vendors. They charge you astonishingly excessive service fees and will charge in US dollars even if the event is not in the US. They say their agreement is clear and blame you for not reading the very very long terms of agreement. Look out for these people if you are ordering any on-line tickets for anything.

No stars for this company.

  • Nov 30, 2016

I did a Google search and hit on a paid Google ad thinking it was Ram's Head Live when in fact it was not - it is another company selling tickets to Ram's Head Live events but with a 50% markup. I feel deceived and taken advantage by this whole ordeal. Tickets at Rams Head Live's actual website were $23 each and they charged $48 each for the exact same GA ticket. Not sure but sure sounds like scalping to me but for a show that wasn't sold out. Ended up paying $129 for two tickets that in reality were $68 if you bought direct from Ram's Head (official channel) who use Axe's. I provided the legit Axes link below as reference http://www.axs.com/events/313705/the-pretty-reckless-tickets?skin=ramsheadlive And here is the other company selling same tickets for 2x as much http://www.boxofficeticket.center/2904870/the-pretty-reckless-tickets With the first legit link e-tickets arrived immediately after the sale whereas with the box office ticket group tickets arrived 24 later which leads me to believe the bought the tickets from Rams Head (Axes) for $23 each and those were what they sent me and pocketed the rest. Their customer service rep was extremely rude and basically said too bad they are yours now.

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