Been ordering flea meds from these people for like 8 years.
This time they sent me a product with expiration date from 2013.
My dog got fleas, and I was upset about it, politely asked for refund, as per their clearly stated policy on their website, which states a 45 day refund period if you have any problems.
After two emails with no reply, i heard back from them.
They told me, "the products don't expire". No other comments.
Obviously they do, since we have fleas.
I'm enraged because the refund is for 35 dollars, hardly a big deal, but their extreme disregard for my situation is disgusting.
They didn't even say "sorry to hear about the fleas" in the email.
They have no conscience. There are so many negative complaints about this company online, it would easy to mount a class action lawsuit.
I will also be contacting the BBB, yelp and any other avenues I can find.
ThriftyVet.com Reviews
Been ordering flea meds from these people for like 8 years.
This time they sent me a product with expiration date from 2013.
My dog got fleas, and I was upset about it, politely asked for refund, as per their clearly stated policy on their website, which states a 45 day refund period if you have any problems.
After two emails with no reply, i heard back from them.
They told me, "the products don't expire". No other comments.
Obviously they do, since we have fleas.
I'm enraged because the refund is for 35 dollars, hardly a big deal, but their extreme disregard for my situation is disgusting.
They didn't even say "sorry to hear about the fleas" in the email.
They have no conscience. There are so many negative complaints about this company online, it would easy to mount a class action lawsuit.
I will also be contacting the BBB, yelp and any other avenues I can find.