I placed my order on 9/5/17 for a Tyme flat iron. The money was taken out of my account immeditately.
On 9/10/17, I got an email stating my order had shipped. I was provided a tracking number which did not work on the USPS website.
On 9/18/17, I went to the Sale Guru website to track my order. It said the following:
Your shipment couldn't be delivered
According to USPS, your order couldn't be delivered as planned. Please contact USPS to arrange another delivery attempt.
According to USPS, your order couldn't be delivered as planned. Please contact USPS to arrange another delivery attempt.
When i went to the USPS office later that day, they did not have any package for me. I gave them the tracking number provided by Sale Guru and again, it was an invalid tracking number.
I emailed Sale Guru customer service. I didn't get a response for 10 DAYS.
Also, they do not have a phone number to contact them so it is all through e-mail.
On 9/28/17, I got a automated response to my email stating that my order was on the way. Everytime I emailed them back advising that the tracking number was incorrect, I just kept receiving the automated replys.
On 10/18/17, after 17 emails to Sale Guru, I was told that I would be issued a refund in 7-15 business days.
It has now been 6 weeks since then and I still have not received a response from Sale Guru, nor have I received my refund.
Also, I would like to add that the flat iron that was advertised and that i was under the impression I was buying, IS A KNOCK OFF.
The sale guru is still selling products! I thought I was ordering from a US company but soon figured out the product was coming from China. I ordered an iron the beginning of February, got my product more than a month later. The product I received WAS NOT like the item described. It is a cheap knock off and doesn’t curl hair. DO NOT get sucked into their lies about being out of business. They are still scamming Americans out of their money. They look so realistic on their Facebook advertising. You too will be spoofed!
Ordered a tyme straighter on september 26, 2017. Money was taken out of my account. I never received my straightener and the number i have is not a working number.
I ordered this curling iron/straightener in sept. My account was charged but i've never receivesd my item. I'm really disgusted with this outfit and would never buy anything from them again. I either want my money back or the item i've been charged for.
I ordered a product for $60 for a Christmas gift on 10/3. I recieved a confirmation email stating i would recieve the item with standard shipping (7-15 days) it has been 28 days now and have not received my item. The email confirmation has an email response option if you have questions, the email comes back undeliverable. I tried googling the company and cannot find a phone number anywhere. The only way to contact them is through their website and to write a message. I have sent mutiple messages and have recieved no responses. There is no one to get speak with directly and noone to address concerns to. Simply took my money out of my account and to never be heard from again.
All I want is one: the product i ordered or two: my money back
I ordered a curling/flat iron 9/26/17. My credit card was charged $59.95 that day.
I have not received this product as of yet. I called number provided on credit card statement, but just get a recording saying call unable to be completed at this time.
I purchased a curlling iron from a Facebook ad. Several weeks later, and still not having received the curling iron, I inquired about it via email. I received a response telling me to check the email order confirmation to track the order. I couldn't find it, but went to the website to track the order...it shows that there is an order number, but no tracking number.
I have now sent more emails and one to a supervisor (??) and no one is answering. When I go on-line, I should be able to 'chat', but no one is ever there. So weird! So I googled "Reviews on Sale Guruz" and your company popped up, with an almost identical complaint as I have. I just haven't checked Facebook or Instagram, but the more I read, the more I think I am just out the money, and no 'neat' curling iron. I wasn't wanting a refund; I wanted the curling iron, but I am probably out both.
I just went to Facebook and Instagram and, sure enough, they cannot be found.
I purcfhased a flat iron from Sales guru sometime back & have yet to receive this item. I have sent emails asking for updating several times with no response. I have also tried to track the item & no luck.
I wish I would have checked this site before I fell victim like the rest to thesaleguru.com. Yes, it's a total scam, they take your money, give you a fake tracking number and you wait forever. DO NOT FALL VICTIM to this.
Saw an add for 2 in 1 curling and straightening iron for $54.97 on facebook. Clicked on link and ordered on August 25th. Received confirmation email with order # 13780 and a note saying they were preparing my order to be shipped.
On Sept 8th I realized that I still hadnt recd an emaill confirning shipment of my purchase so I went to the original confirmation email again to see that they had added a "tracking number" (LN262628034SG) which is invalid tracking number. when entered it into the UPS and USPS websites. When that tracking number is entered, it says there is no information regarding that number.
I contacted thesaleguru through FB messenger and also through the customer service email listed in the contact us section of the website. I received two responses and none of which resolved the issue nor answered my questions. I beleive this website is a scam. My account has been charged $54.97and I still have no product today on 9/11/2017.
FB did nothing to remove nor was there any place on FB that allows you to write in why you are reporting website.
I hope you catch these theives and prevent others from making bogus purchases!
I ordered a curling/straighting iron and have not received it. They have taken $54.97 from my account. When I try to track my package, it doesn't exist. I have tried calling 800-435-1529 but cannot talk to live person. I want my money back ASAP!
Ordered a beauty Hair product thru Facebook. I was charged and never recieved the product. I called the phone number on my credit card and it was a fake number that goes to a agency that sells vacatio trip or something to that affect. I went online and no phone number that works. There is a section that you can track but needs an order number. I never received an order number in my E Mail as they said when I ordered so no way to track order. It appears there are other rip off reports on this company. I am trying to notify FaceBook but no response yet.
There was not an accurate category for the product I purchased from this company. It should be under Health and Beauty, but I did not see that as an option.
I purchased a hair styling tool for approximately $65.00. The tool that I received looked nothing like the picture of the product I ordered from The Sales Guru website and is of very poor/cheap quality. I emailed the company within a couple days of receiving the product and was told I could not receive a refund because of their hygiene return policy.
Ripped off as what they sent me is not what I ordered and they will not accept a return.
TheSaleGuru Reviews
I placed my order on 9/5/17 for a Tyme flat iron. The money was taken out of my account immeditately.
On 9/10/17, I got an email stating my order had shipped. I was provided a tracking number which did not work on the USPS website.
On 9/18/17, I went to the Sale Guru website to track my order. It said the following:
Your shipment couldn't be delivered
According to USPS, your order couldn't be delivered as planned. Please contact USPS to arrange another delivery attempt.
According to USPS, your order couldn't be delivered as planned. Please contact USPS to arrange another delivery attempt.
When i went to the USPS office later that day, they did not have any package for me. I gave them the tracking number provided by Sale Guru and again, it was an invalid tracking number.
I emailed Sale Guru customer service. I didn't get a response for 10 DAYS.
Also, they do not have a phone number to contact them so it is all through e-mail.
On 9/28/17, I got a automated response to my email stating that my order was on the way. Everytime I emailed them back advising that the tracking number was incorrect, I just kept receiving the automated replys.
On 10/18/17, after 17 emails to Sale Guru, I was told that I would be issued a refund in 7-15 business days.
It has now been 6 weeks since then and I still have not received a response from Sale Guru, nor have I received my refund.
Also, I would like to add that the flat iron that was advertised and that i was under the impression I was buying, IS A KNOCK OFF.
So I am out $60.00.
Flat/curling iron
The sale guru is still selling products! I thought I was ordering from a US company but soon figured out the product was coming from China. I ordered an iron the beginning of February, got my product more than a month later. The product I received WAS NOT like the item described. It is a cheap knock off and doesn’t curl hair. DO NOT get sucked into their lies about being out of business. They are still scamming Americans out of their money. They look so realistic on their Facebook advertising. You too will be spoofed!
Ordered a tyme straighter on september 26, 2017. Money was taken out of my account. I never received my straightener and the number i have is not a working number.
I ordered this curling iron/straightener in sept. My account was charged but i've never receivesd my item. I'm really disgusted with this outfit and would never buy anything from them again. I either want my money back or the item i've been charged for.
I ordered a product for $60 for a Christmas gift on 10/3. I recieved a confirmation email stating i would recieve the item with standard shipping (7-15 days) it has been 28 days now and have not received my item. The email confirmation has an email response option if you have questions, the email comes back undeliverable. I tried googling the company and cannot find a phone number anywhere. The only way to contact them is through their website and to write a message. I have sent mutiple messages and have recieved no responses. There is no one to get speak with directly and noone to address concerns to. Simply took my money out of my account and to never be heard from again.
All I want is one: the product i ordered or two: my money back
I ordered a curling/flat iron 9/26/17. My credit card was charged $59.95 that day.
I have not received this product as of yet. I called number provided on credit card statement, but just get a recording saying call unable to be completed at this time.
This has never happen to me ordering online.
I placed an order for a curling iron and received nothing I communicated through email and they said it would be sent and still nothing
I purchased a curlling iron from a Facebook ad. Several weeks later, and still not having received the curling iron, I inquired about it via email. I received a response telling me to check the email order confirmation to track the order. I couldn't find it, but went to the website to track the order...it shows that there is an order number, but no tracking number.
I have now sent more emails and one to a supervisor (??) and no one is answering. When I go on-line, I should be able to 'chat', but no one is ever there. So weird! So I googled "Reviews on Sale Guruz" and your company popped up, with an almost identical complaint as I have. I just haven't checked Facebook or Instagram, but the more I read, the more I think I am just out the money, and no 'neat' curling iron. I wasn't wanting a refund; I wanted the curling iron, but I am probably out both.
I just went to Facebook and Instagram and, sure enough, they cannot be found.
Red a hair styling product did not receive any confirmation but credit card was debited and no product received. Not happy
I purcfhased a flat iron from Sales guru sometime back & have yet to receive this item. I have sent emails asking for updating several times with no response. I have also tried to track the item & no luck.
I wish I would have checked this site before I fell victim like the rest to thesaleguru.com. Yes, it's a total scam, they take your money, give you a fake tracking number and you wait forever. DO NOT FALL VICTIM to this.
Saw an add for 2 in 1 curling and straightening iron for $54.97 on facebook. Clicked on link and ordered on August 25th. Received confirmation email with order # 13780 and a note saying they were preparing my order to be shipped.
On Sept 8th I realized that I still hadnt recd an emaill confirning shipment of my purchase so I went to the original confirmation email again to see that they had added a "tracking number" (LN262628034SG) which is invalid tracking number. when entered it into the UPS and USPS websites. When that tracking number is entered, it says there is no information regarding that number.
I contacted thesaleguru through FB messenger and also through the customer service email listed in the contact us section of the website. I received two responses and none of which resolved the issue nor answered my questions. I beleive this website is a scam. My account has been charged $54.97and I still have no product today on 9/11/2017.
FB did nothing to remove nor was there any place on FB that allows you to write in why you are reporting website.
I hope you catch these theives and prevent others from making bogus purchases!
I ordered a curling/straighting iron and have not received it. They have taken $54.97 from my account. When I try to track my package, it doesn't exist. I have tried calling 800-435-1529 but cannot talk to live person. I want my money back ASAP!
Ordered a beauty Hair product thru Facebook. I was charged and never recieved the product. I called the phone number on my credit card and it was a fake number that goes to a agency that sells vacatio trip or something to that affect. I went online and no phone number that works. There is a section that you can track but needs an order number. I never received an order number in my E Mail as they said when I ordered so no way to track order. It appears there are other rip off reports on this company. I am trying to notify FaceBook but no response yet.
There was not an accurate category for the product I purchased from this company. It should be under Health and Beauty, but I did not see that as an option.
I purchased a hair styling tool for approximately $65.00. The tool that I received looked nothing like the picture of the product I ordered from The Sales Guru website and is of very poor/cheap quality. I emailed the company within a couple days of receiving the product and was told I could not receive a refund because of their hygiene return policy.
Ripped off as what they sent me is not what I ordered and they will not accept a return.