I was initially impressed by the private apartment I booked at what seemed like a good price for its location, so I decided to extend my stay two weeks. Shortly after, the staff, who had been friendly up until this point, told me they had another group coming in and I needed to move into a smaller room for one or two days. I really didn't want to leave the apartment I was so comfortable in, but they assured me it would be free of charge as a result of the inconvenience.
It turned out the room they moved me into was barely the size of a closet, with noise coming from the main entryway where every guest comes in, and light constantly pouring in from outside even in the middle of the night. I had to rearrange a picture on the wall just to try to block the light so I could sleep.
After three sleepless nights, I told them how annoyed I was and that I demanded to be moved back into the apartment I paid for.
That's when they refused to give me my old room back and tried to pretend that this was the room I had agreed to stay in, and that they were charging me full price for it. They even threatened to call the police if I didn't like it. They shouted at me in the middle of the night, waking up all the other guests and refusing to let me talk to the director I had made the arrangement with.
This is easily the worst travel experience I have ever had, and I deeply warn anyone considering staying at Theatre Hostel to consider my horrible experience here with the people who took advantage of my agreeableness. They will say anything to get your money and rip you off.
Theatre Hostel Reviews
I was initially impressed by the private apartment I booked at what seemed like a good price for its location, so I decided to extend my stay two weeks. Shortly after, the staff, who had been friendly up until this point, told me they had another group coming in and I needed to move into a smaller room for one or two days. I really didn't want to leave the apartment I was so comfortable in, but they assured me it would be free of charge as a result of the inconvenience.
It turned out the room they moved me into was barely the size of a closet, with noise coming from the main entryway where every guest comes in, and light constantly pouring in from outside even in the middle of the night. I had to rearrange a picture on the wall just to try to block the light so I could sleep.
After three sleepless nights, I told them how annoyed I was and that I demanded to be moved back into the apartment I paid for.
That's when they refused to give me my old room back and tried to pretend that this was the room I had agreed to stay in, and that they were charging me full price for it. They even threatened to call the police if I didn't like it. They shouted at me in the middle of the night, waking up all the other guests and refusing to let me talk to the director I had made the arrangement with.
This is easily the worst travel experience I have ever had, and I deeply warn anyone considering staying at Theatre Hostel to consider my horrible experience here with the people who took advantage of my agreeableness. They will say anything to get your money and rip you off.