Your voice has a chance to be heard now! - we bring changes together.

report scam

The Tile Shop

Country United States
State Minnesota
City Plymouth
Address 14000 Carlson Parkway
Phone 1-888-398-6595

The Tile Shop Reviews

  • Aug 6, 2015

Do Not Purchase tile at The Tile Shop. We are remodeling a condo and decided to visit the Tile Shop, they seem to have a large selection in their showroom. The salesperson was helpful, the choices were ample, and the prices were within our budget. We chose an Italian tile and placed the order.

When the tile arrived at the jobsite, we were horrified to know that every piece was warped and bowed. Our general contractor called to ask if the tile could all be replaced within a reasonable time to keep the project moving. The manager at this Tile Shop location flew into a fit of rage over the phone with our contractor, and of course, nothing was accomplished. We had to keep our job moving along.

We proceeded to work with our tile installer and he eventually laid the tile. The extra cost of time and materials we absorbed was $1,800. My husband sent the manager of the Tile shop an email to notify him of the extra expense we incurred and the response from him was basically, "pound salt".

Well, this is why I am sharing this information with consumers on the internet that may be considering purchasing tile from this "rip-off" store. Our family, friends, neighbors, and co workers will all be advised to shop elsewhere for any tile purchases.

Write a Review about The Tile Shop