Recieved a catalog in he mail. (I have been a customer for years). Went to the website to place an order. Placed the order on credit. Recieved a confirmation for the order. A couple of days later I recieved an email stating that I would not recieve my full order as confirmed. They refused to send out my "bonus" item. I emailed them back and asked them to cancel my order. They lied and said that my order was already shipped.
However when I checked the status of my order it said "fulfilling". I then emailed them again and told them tat I would like to cancel my orfer. I got no reply. About a week later, I recieved my partial order. A perishable item that was supposed to be refrigerated upon reciept arrved warm to the touch. I was furious. As if being lied to wasn't bad enough, they send you a product that is not refrigerate as directed on the outside of the box. Needless to say I will NEVER order from this company again nor refer their business to anyone else.
The Swiss Colony, LLC Reviews
Recieved a catalog in he mail. (I have been a customer for years). Went to the website to place an order. Placed the order on credit. Recieved a confirmation for the order. A couple of days later I recieved an email stating that I would not recieve my full order as confirmed. They refused to send out my "bonus" item. I emailed them back and asked them to cancel my order. They lied and said that my order was already shipped.
However when I checked the status of my order it said "fulfilling". I then emailed them again and told them tat I would like to cancel my orfer. I got no reply. About a week later, I recieved my partial order. A perishable item that was supposed to be refrigerated upon reciept arrved warm to the touch. I was furious. As if being lied to wasn't bad enough, they send you a product that is not refrigerate as directed on the outside of the box. Needless to say I will NEVER order from this company again nor refer their business to anyone else.