I received what I thought was a $25 gift card from a local business. After investigating it, it is only usable if you register it on ,thesunglassstore.com. I did that, and a credit showed for $25. I then chose a pair of sunglasses from their site, paid the difference with my credit card, and checked out. A couple of weeks passed and I haven't received my order or any communication from them. I emailed their customer service and got a reply back saying the sunglasses were out of stock, even though they were on their website, and they took my money for them. I found a similar pair and told them to order those instead. I then got an email saying those were discontinued. I have requested them to cancel the order and refund my money, but have never received anything back from them!
The Sunglass Store Reviews
I received what I thought was a $25 gift card from a local business. After investigating it, it is only usable if you register it on ,thesunglassstore.com. I did that, and a credit showed for $25. I then chose a pair of sunglasses from their site, paid the difference with my credit card, and checked out. A couple of weeks passed and I haven't received my order or any communication from them. I emailed their customer service and got a reply back saying the sunglasses were out of stock, even though they were on their website, and they took my money for them. I found a similar pair and told them to order those instead. I then got an email saying those were discontinued. I have requested them to cancel the order and refund my money, but have never received anything back from them!