First off, i would like to state the difference of not agreeing with a company and getting ripped off. Not agreeing with a company after originally accepting the terms and conditions does not warrant you the right to complain at all in my opinion. Or just simply the feeling of not agreeing afterward does not give you the right to post here in my opinion. Technically it is, however, as long as you have proof of doing business according to Yscam.com) getting ripped off, however, is another ball game. It happens when a seller/merchant says you can do one thing and claims to have you protected in writing, but completely disregards it, which in this case by pulling a card out of their behind because they do not want to bite the bullet in an unfortunate mishap of an employee that mistakenly cost a large amount of money. $445.20
In this review, you will find out how the north face at somerset collection/mall made mistakes and instead of holding themselves accountable to their own rules and regulations in which they violated, they took it out on me, the innocent customer.
I definitely thought hard about whether or not i should post this. It took a while because i did give them several chances by calling them directly multiple times as well as their headquarters. After talking to the police and lawyers, i came to the conclusion that i would in fact win the case here, but decided to not follow through due to spending 3-4 times more than what they costed me.
I originally walked in to check out a parka for a potential christmas gift in dec. 2016. Found out it was out of stock. Could not look at it in person, but was pressured into ordering it offline in store off of their ipad. I ordered it offline inside the store, paid for it in cash on the spot. I made sure before i handed over the money that i would be able to get cash back for the transaction in the event where i choose to return it. I was told that would not be an issue. Turned out that i bought the wrong parka and i just wanted to flat out return it. When i attempted to return the coat, i was told that only store credit could be issued. $445.20 tied up with them for no good reason! they claimed that since it was technically an "online purchase" paid in cash, this is the only way to return. This was not explained to me at the time of purchase when i asked if i could return in the event it is the wrong one/wrong size. This is not the end of the shady, unprofessional business ethics demonstrated by the crew here.
The North Face Somerset Mall Reviews
First off, i would like to state the difference of not agreeing with a company and getting ripped off. Not agreeing with a company after originally accepting the terms and conditions does not warrant you the right to complain at all in my opinion. Or just simply the feeling of not agreeing afterward does not give you the right to post here in my opinion. Technically it is, however, as long as you have proof of doing business according to Yscam.com) getting ripped off, however, is another ball game. It happens when a seller/merchant says you can do one thing and claims to have you protected in writing, but completely disregards it, which in this case by pulling a card out of their behind because they do not want to bite the bullet in an unfortunate mishap of an employee that mistakenly cost a large amount of money. $445.20
In this review, you will find out how the north face at somerset collection/mall made mistakes and instead of holding themselves accountable to their own rules and regulations in which they violated, they took it out on me, the innocent customer.
I definitely thought hard about whether or not i should post this. It took a while because i did give them several chances by calling them directly multiple times as well as their headquarters. After talking to the police and lawyers, i came to the conclusion that i would in fact win the case here, but decided to not follow through due to spending 3-4 times more than what they costed me.
I originally walked in to check out a parka for a potential christmas gift in dec. 2016. Found out it was out of stock. Could not look at it in person, but was pressured into ordering it offline in store off of their ipad. I ordered it offline inside the store, paid for it in cash on the spot. I made sure before i handed over the money that i would be able to get cash back for the transaction in the event where i choose to return it. I was told that would not be an issue. Turned out that i bought the wrong parka and i just wanted to flat out return it. When i attempted to return the coat, i was told that only store credit could be issued. $445.20 tied up with them for no good reason! they claimed that since it was technically an "online purchase" paid in cash, this is the only way to return. This was not explained to me at the time of purchase when i asked if i could return in the event it is the wrong one/wrong size. This is not the end of the shady, unprofessional business ethics demonstrated by the crew here.