This place is a total nightmare. I will have PTSD from how they treated my mom. The neglect was something our family had no idea would or could happen. She was in hospice and was left in her diaper for days on end. She ended up with a giant and painful bedsore that I begged to be treated. The HVAC did not work properly and one time when we could not go up for a couple of days, we showed up and her arms were scratched deeply and she was non-verbal. The room was a total mess.
Finally, when I showed up, she was laying in her own vomit of medicine, etc. She had tears coming out of her eyes. I asked they reposition her. She died that night. I will forever be traumatized by this place. The lie to you when you go in about the care you will receive. There is no care. The only good thing about this place was the girl who allowed us to do a video conference with her. Everyone just hung out in the halls on their phones laughing and people were yelling. It was something out of horror movie. Whatever you do, keep your loved one at home.
The Hillcrest of North Dallas Reviews
This place is a total nightmare. I will have PTSD from how they treated my mom. The neglect was something our family had no idea would or could happen. She was in hospice and was left in her diaper for days on end. She ended up with a giant and painful bedsore that I begged to be treated. The HVAC did not work properly and one time when we could not go up for a couple of days, we showed up and her arms were scratched deeply and she was non-verbal. The room was a total mess.
Finally, when I showed up, she was laying in her own vomit of medicine, etc. She had tears coming out of her eyes. I asked they reposition her. She died that night. I will forever be traumatized by this place. The lie to you when you go in about the care you will receive. There is no care. The only good thing about this place was the girl who allowed us to do a video conference with her. Everyone just hung out in the halls on their phones laughing and people were yelling. It was something out of horror movie. Whatever you do, keep your loved one at home.