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The Hershey Company


Country United States
State Pennsylvania
City Hershey
Address 1025 Reese Ave
Phone 1-800-468-1714
Website https://www.thehersheycompany.com/

The Hershey Company Reviews

  • Dec 27, 2022

Earlier this year I purchased a Hershey's Mr. Goodbar, when I bit onto it i broke a tooth.

I contacted The Hershey Company and was assigned Elizabeth Jones to look into getting my tooth repaired.

At first everything was working out fine as I was told to go to my dentist and get a estimate of the damage.

It seemes a broke some of the porcelain on my tooth.

The information was sent to Elizabeth Jones at The Hershey Corporation.

It took several months and was told that they reminded me they sent my a hundred dollar check as a reward to shut me up, basically.

Here is another email I was sent :

The Hershey Company 10617133 Hillger, Ronald Inbox Jones, Elizabeth K Mon, Nov 14, 11:19 AM to me

Hello, Ronald:

Please see below is the letter sent you in April regarding your above referenced product complaint. I am re-sending to you in case the original was not received. Thank you for contacting us about HERSHEY'S Mr GOODBAR Chocolate Bar. I'm sorry to learn of your disappointment and appreciate you bringing this to our attention.

A great deal of care is used in our manufacturing and distribution processes to make sure that consumers receive quality products. The examination of the product was found to be within normal ranges.

We apologize for any inconvenience this has caused and encourage you to try our products again.

Sincerely,

Elizabeth Jones

Sr. Analyst Consumer Claims

The Hershey Company

Office 717-534-3639

Fax 717-534-7157

Email [email protected]

19 E. Chocolate Ave, Hershey, PA 17033

So, basically since I took the hundred dollar check, I'm screwed and out of luck to get my tooth repaored

at over 1200.00.

If you break a tooth by eating a candy bar don't trust The Hershey Company ! Don't except the $100 check !!!

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