I had pain in my foot from Planters Fasciitis (inflammation of arch of foot) so I heard the story on the radio about how wonderful the Good Feet Store was so I went, with out research. I was talked into a $300 set of arch supports. It was their cheapest set and they said you pay much more at the foot doctor office. I was by myself and in a hurry.
They did the trick but, but within 2 minutes online I saw almost the same exact design on line for $30 and it included a pair of slippers, just paying for the shipping on both. So total it was $38.
They were an even better design, where you could make the arch higher or lower! The slippers were great, also.
I did not try to bring back the $300 set because the fine print on the receipt said they are not returnable, only guaranteed for life. What a rip off! They should be put out of business but they have good reviews on their web site and most likely by the Better Business Bureau (they have a great business going), so they fool many unsuspecting people like me!
If you look further into reviews at other sites, you will see the same, if not worse facts about their well thought out plan. They really know how make you buy their products, they are masters.
I drove almost 100 miles to their store, I tried the inserts and asked how much the clerk said $400., when I checked out my bill for 1 pair was $888.10 !!! I tried them at home but found no benefit, I called several times and was finally told to return them, I asked for a return postage label but the refused.............I spent $25.00 to return them in the original box.............after several calls the returned $684.80 ??? I lost 230. !!!!
Everything went well for the first hour I was there, showed me all the things (supposedly) wrong with my feet and posture. They knew exactly what to say, because your like how did they know this? I am 63 and don't fall for Scams, but they got me. We can make your life so much better. I was a lot shocked at the price of these inserts but they made it sound like I would be pain free within a couple of weeks. Sounded great, as I stand on my feet at work and on concrete.
So they went through everything I needed to do and whenever I got around to asking about any guarantees. They said my guarantee was no more pain. The way she talked, I believed her (such a fool). So for the past week I have been doing what they told me to do. I should feel a difference in the first few days. Well, they were right. My pain has doubled, I am in constant pain. I am taking OTC pain meds with very little relief.
I called them to ask what I was doing wrong, and they said "people are different and it may take a little longer to see improvement". I asked what their return policy might be if I decide to do so. They said "no refunds at all" we can exchange and try something different, of course at no charge to you. "We are here for you in your time of need" ...What a joke. I so wish I would have seen this site before spending my money.
After seeing their television commercials I thought Good Feet might be an answer for my flat feet and the associated pain it caused me. Unfortunately I'd been awake for close to 24 hours before I went in so I was quite sleep deprived. Closing time was near and I was the only one in the store. That salesman saw me coming.
Without mentioning prices he showed me a raft of products he said all worked together to make my feet feel better. The store would be closing soon so the time pressure to finish the transaction didn't allow for reading all the reams and reams of fine print. And of course the salesman didn't mention any of it. Imagine my shock when I got to the cash register and he rang it all up. It was substantially over a thousand dollars for a set of insoles! A mere pair of shoes was over $150. Of course I was in shock when he told me the final price, and he already had my credit card, so I stumbled home with an overpriced piece of plastic that my insurance won't begin to process for reimbursement.
When I had recovered a bit and got some sleep, I tried to return them. Needless to say they wouldn't even consider refunding my money. Apparently the company policy dictates that the customer is never right.
I was so eager for happy feet that the rest of me ended up extremely sad.
Do yourself a favor and don't make the same mistake.
A MUST READ. The inner workings of the company are disgraceful to the process of actually helping people. Upon consideration of employment with this company, I learned the nation's General Sales Manager is a "closing-hungry" money seller. "Yah, helping people is good, but I want CLOSERS!" They aggressively push a 3-step program that's a $1000 for 3 inserts, but they will drop to 2 for $450 if you can't afford it and are denied financing. You will never know that unless you get to that point.
The commissions they pay their salespeople are the 2nd lowest I've ever seen of any sales industry with their profit margins, and the facade of really helping is absolutely true. For $1000 they will make you feel very special, warm and fuzzy. Otherwise, make no mistake you're dealing with a standard "up-list" of sales rotations and it's a hardcore sales closing environment .
I've worked and consulted for multiple companies who's policies border on legality and have figured out how to just skirt the laws. That is exactly how this company operates. For example, they hire salespeople and not medical experts so they'll only discuss the specific type of arch you have if YOU bring it up first. Otherwise, they risk "diagnosing" you if they tell you first.
If you can afford to go there and fully understand how they operate and are okay with it, it's a great decision. But they plan on you expecting to spend $50 when you go in yet have a plan to sell you that $1000 package. Everything from there is a drop down. Hope this helps at least one unsuspecting potential customer.
They use a high pressure sales pitch knowing that folks that come there are in pain. I explained my issue wtih my arch and heel pain. They immediately put inserts in my shoe and I walked around. It seemed a bit better and I was told it will take some time to get used to them but that I should have relief very quickly. They breezed over the price, offered a no interest financing option and said they will help during the first 90 days. After one day my back, side and legs starting hurting. This got so bad I was unable to sleep. I went back to the store and the fellow accused me of wearing the big insert too long. I had only worn them for a little over an hour and switched to the smaller ones as intructed. He was not sympathetic and offered no other solution to help me. He said there is no return option. This is ridiculous.
I stopped wearing them and after a few days the pain went away in my body and I was able to sleep again. I purchsed a variety of shoes from some department stores and got some relief in my foot. My money would have been better spent on a different solution than at this company where they pretend to understand foot pain and solutions.
I know they could resell these inserts so the no return policy indicates a lack of belief in their procduct. I regret to have succumed to their sales pressure and did not recognize that they were using my foot pain to make the sale.
Randy was Pushy and Rude! Did not want to show me the shoe I came in for. Started a 30-minute demonstration on arch supports I never asked for. Randy insisted my foot surgeon was incorrect in my foot support needs and insisted, even guaranteed, I needed the arch support set costing over $900. It took almost the hand of God to pull out of Randy prices of anything, and he continued to ignore my repeated requests for the price of the very item I came in for. Randy was pushy, touchy, and did not listen to my answers to the very questions he had asked me.
Randy was also inpatient and arrogant. After I had had enough and was ready to leave, Randy leaned into my 12" circle of personal space and insisted I purchase the numerous items we had discussed. Repeating for the 3rd time that I just needed a moment to make sure I can afford to spend almost $1000 for arch supports, he changed on a dime. He became rude, snippy, and snatched the items I was considering from my hand. He completely refused eye contact and kept repeating dismissively, "Thank you for coming in," "Thank you for coming in," "Thank you for coming in," until I left. A poor salesman and a poor Good Feet rep. -- definitely lost them a customer.
I went in because of the tv ad. That good feet would help me feel better. They do not, I spent $900 for arch supports that hurt my feet and legs. They have a NO refund I should have known not to buy.
This arch support system is a very over-priced scam. The employees are pleasant on your first visit, upselling the entire time, constantly telling you that they will keep working with you, which is a total lie. I returned several times over several weeks on the advice of their supposed store experts who could not determine the correct size of my foot, trying multiple lengths of inserts, none of which worked. I was then told 'oh well' and treated as if I was the most uncooperative customer since I wouldn't suffer through several weeks of debilitating, very painful use before returning to try another size again and again.
I went through 4 different sizes! I was not allowed to speak to owner, and store manager pretended to call owner from the back room, and then tell me that owner refused to help in any way or offer a refund. I have never had such poor customer service, and with such disdain. None of the employees use this product, and yet feel cocky enough to tell me that I was the problem because I wouldn't 'persevere' through weeks of ongoing, increasing pain. I was literally walking like a complete cripple.
I carried all three different strengthes with me every day, as instructed, changing through out the day as instructed, trying to endure the inconvenience as well as the uncomfortable and constant ache in my feet, all with the idea that my feet needed to adjust. I tried every combination of size, timing, and changes thru the day that was suggested, and at no time was I not in extreme pain. Every time i returned to store I was told to give it more time or they would change the size, and I would start the process over again.
They refused to accept a return or give a refund, in spite of any promises of a three month trial. I fought this issue through 2 years of credit card disputes before they accepted my request for a credit correction. And even then, although I was no longer responsible for the exhoribant cost, this silly company would not accept my offer to return the product to this location. This product has NOT been used, and sits in my closet gathering dust. I have found several other arch supports both in WalMart and online that have worked very well, at less than 5% of the cost of these $1000 inserts.
I went to the Good Feet Store a couple of years ago, I heard adds on the radio with all their "rave reveiws" of people they have helped, and went, My feet where killing me. Walked in, A woman in her late Late 40`s early 50`s jumped me, I told her my problem and she told me to have a seat. When she re-appeared I noticed that somehow the button on her blouse had come un-done and some cleavage was showing, now don`t get me wrong, this gal was nothing to write home about, I would say she was pretty- at 1 am in bar with a good load on.
She has me take off my boots and step on some paper then on an other peice of paper that left a foot print. After she examaned it she ran a bunch of mum-bo jumbo by me me and said for about $800 I could buy the total system- 6 peices of plastic arch things and some foam-rubber inner soles. I truely was in pain and at that point would try anything. I sat down and she knelt down in front of me to make sure I had a clear veiw of her bra-covered b***s, then she got a little flrty and and started poking around about if I had a wife or a GF and then tried talking me into the $800 deal.
I don`t care if she had 3 sets of b***s, I wasn't spending no $800, I was a little insulted that she purposely went the cleavage route with me. I drove an hour to get there so I bought 1 pair of arch supports out of desporation.Almost $300- They make you sign a document that says for no reason what-so ever can you get your money back, once again I was in pain. I wore the arch support for about a week, the pain got worse, I took them out, put them back in and took them back out as I was told to do by little miss boob out of blouse. I did notice that bare-foot around the house and in my slippers my feet did not hurt.
Went to a store called the shoe dept. nice place, friendly sales people with buttoned shirts, bought an in-expensive pair of work boots same foot size as always but 2 sizes wider, no more foot pain. Bottom line- Good Feet Store sales people have no special training in what`s going on with your feet, they are on commission, snake oil salesmen- don`t fall for it, go to Wal Mart and step on the Dr. Scholes foot machine and try his inserts first, I don`t care how bad your feet hurt, don`t be stupid and fall for Good Feet`s low-life sales pitch, those little peices of plastis are not worth $800 to a $1000, thay all should be in jail. capitalizing on people`s pain. It costs less than that to go to a real foot DR.
These insoles re advertized on tv as being the best thing since sliced bread to make your feet great not true did not make my feet feel better I think I could have bought insoles anywhere and it would have made my feet feel better at a fraction of the price
Suffering from a bunion and having foot pain, I entered the store seeking relief.
The salesman was kind, courteous, and very sympathetic.
Whatever he did, worked, and I could not believe I was walking pain free. He quoted me an astronomical price for the orthotics, but being pain free, I had no choice.
He did inform me that the company does not make refunds, but who cared about a refund when I was pain free.
I was sucked in and nailed down.
Later, I went home and saw that I could get the same type of product on line for $600 less.
I fault myself, not the store, but I still feel ripped off.
I write this so other will look on linde to another foot company that makes the same product, and can buy it without being made a fool of.
DO NOT shop in that store. They are taking your money. The store is a sham where advertising and a brick and mortar address sucks you wallet dry when the on line store which I guess I can not mention happily explained and described what to do in one phone call.
The Good Feet Store Reviews
I had pain in my foot from Planters Fasciitis (inflammation of arch of foot) so I heard the story on the radio about how wonderful the Good Feet Store was so I went, with out research. I was talked into a $300 set of arch supports. It was their cheapest set and they said you pay much more at the foot doctor office. I was by myself and in a hurry.
They did the trick but, but within 2 minutes online I saw almost the same exact design on line for $30 and it included a pair of slippers, just paying for the shipping on both. So total it was $38.
They were an even better design, where you could make the arch higher or lower! The slippers were great, also.
I did not try to bring back the $300 set because the fine print on the receipt said they are not returnable, only guaranteed for life. What a rip off! They should be put out of business but they have good reviews on their web site and most likely by the Better Business Bureau (they have a great business going), so they fool many unsuspecting people like me!
If you look further into reviews at other sites, you will see the same, if not worse facts about their well thought out plan. They really know how make you buy their products, they are masters.
I drove almost 100 miles to their store, I tried the inserts and asked how much the clerk said $400., when I checked out my bill for 1 pair was $888.10 !!! I tried them at home but found no benefit, I called several times and was finally told to return them, I asked for a return postage label but the refused.............I spent $25.00 to return them in the original box.............after several calls the returned $684.80 ??? I lost 230. !!!!
Everything went well for the first hour I was there, showed me all the things (supposedly) wrong with my feet and posture. They knew exactly what to say, because your like how did they know this? I am 63 and don't fall for Scams, but they got me. We can make your life so much better. I was a lot shocked at the price of these inserts but they made it sound like I would be pain free within a couple of weeks. Sounded great, as I stand on my feet at work and on concrete.
So they went through everything I needed to do and whenever I got around to asking about any guarantees. They said my guarantee was no more pain. The way she talked, I believed her (such a fool). So for the past week I have been doing what they told me to do. I should feel a difference in the first few days. Well, they were right. My pain has doubled, I am in constant pain. I am taking OTC pain meds with very little relief.
I called them to ask what I was doing wrong, and they said "people are different and it may take a little longer to see improvement". I asked what their return policy might be if I decide to do so. They said "no refunds at all" we can exchange and try something different, of course at no charge to you. "We are here for you in your time of need" ...What a joke. I so wish I would have seen this site before spending my money.
After seeing their television commercials I thought Good Feet might be an answer for my flat feet and the associated pain it caused me. Unfortunately I'd been awake for close to 24 hours before I went in so I was quite sleep deprived. Closing time was near and I was the only one in the store. That salesman saw me coming.
Without mentioning prices he showed me a raft of products he said all worked together to make my feet feel better. The store would be closing soon so the time pressure to finish the transaction didn't allow for reading all the reams and reams of fine print. And of course the salesman didn't mention any of it. Imagine my shock when I got to the cash register and he rang it all up. It was substantially over a thousand dollars for a set of insoles! A mere pair of shoes was over $150. Of course I was in shock when he told me the final price, and he already had my credit card, so I stumbled home with an overpriced piece of plastic that my insurance won't begin to process for reimbursement.
When I had recovered a bit and got some sleep, I tried to return them. Needless to say they wouldn't even consider refunding my money. Apparently the company policy dictates that the customer is never right.
I was so eager for happy feet that the rest of me ended up extremely sad.
Do yourself a favor and don't make the same mistake.
A MUST READ. The inner workings of the company are disgraceful to the process of actually helping people. Upon consideration of employment with this company, I learned the nation's General Sales Manager is a "closing-hungry" money seller. "Yah, helping people is good, but I want CLOSERS!" They aggressively push a 3-step program that's a $1000 for 3 inserts, but they will drop to 2 for $450 if you can't afford it and are denied financing. You will never know that unless you get to that point.
The commissions they pay their salespeople are the 2nd lowest I've ever seen of any sales industry with their profit margins, and the facade of really helping is absolutely true. For $1000 they will make you feel very special, warm and fuzzy. Otherwise, make no mistake you're dealing with a standard "up-list" of sales rotations and it's a hardcore sales closing environment .
I've worked and consulted for multiple companies who's policies border on legality and have figured out how to just skirt the laws. That is exactly how this company operates. For example, they hire salespeople and not medical experts so they'll only discuss the specific type of arch you have if YOU bring it up first. Otherwise, they risk "diagnosing" you if they tell you first.
If you can afford to go there and fully understand how they operate and are okay with it, it's a great decision. But they plan on you expecting to spend $50 when you go in yet have a plan to sell you that $1000 package. Everything from there is a drop down. Hope this helps at least one unsuspecting potential customer.
They use a high pressure sales pitch knowing that folks that come there are in pain. I explained my issue wtih my arch and heel pain. They immediately put inserts in my shoe and I walked around. It seemed a bit better and I was told it will take some time to get used to them but that I should have relief very quickly. They breezed over the price, offered a no interest financing option and said they will help during the first 90 days. After one day my back, side and legs starting hurting. This got so bad I was unable to sleep. I went back to the store and the fellow accused me of wearing the big insert too long. I had only worn them for a little over an hour and switched to the smaller ones as intructed. He was not sympathetic and offered no other solution to help me. He said there is no return option. This is ridiculous.
I stopped wearing them and after a few days the pain went away in my body and I was able to sleep again. I purchsed a variety of shoes from some department stores and got some relief in my foot. My money would have been better spent on a different solution than at this company where they pretend to understand foot pain and solutions.
I know they could resell these inserts so the no return policy indicates a lack of belief in their procduct. I regret to have succumed to their sales pressure and did not recognize that they were using my foot pain to make the sale.
Randy was Pushy and Rude! Did not want to show me the shoe I came in for. Started a 30-minute demonstration on arch supports I never asked for. Randy insisted my foot surgeon was incorrect in my foot support needs and insisted, even guaranteed, I needed the arch support set costing over $900. It took almost the hand of God to pull out of Randy prices of anything, and he continued to ignore my repeated requests for the price of the very item I came in for. Randy was pushy, touchy, and did not listen to my answers to the very questions he had asked me.
Randy was also inpatient and arrogant. After I had had enough and was ready to leave, Randy leaned into my 12" circle of personal space and insisted I purchase the numerous items we had discussed. Repeating for the 3rd time that I just needed a moment to make sure I can afford to spend almost $1000 for arch supports, he changed on a dime. He became rude, snippy, and snatched the items I was considering from my hand. He completely refused eye contact and kept repeating dismissively, "Thank you for coming in," "Thank you for coming in," "Thank you for coming in," until I left. A poor salesman and a poor Good Feet rep. -- definitely lost them a customer.
I went in because of the tv ad. That good feet would help me feel better. They do not, I spent $900 for arch supports that hurt my feet and legs. They have a NO refund I should have known not to buy.
This arch support system is a very over-priced scam. The employees are pleasant on your first visit, upselling the entire time, constantly telling you that they will keep working with you, which is a total lie. I returned several times over several weeks on the advice of their supposed store experts who could not determine the correct size of my foot, trying multiple lengths of inserts, none of which worked. I was then told 'oh well' and treated as if I was the most uncooperative customer since I wouldn't suffer through several weeks of debilitating, very painful use before returning to try another size again and again.
I went through 4 different sizes! I was not allowed to speak to owner, and store manager pretended to call owner from the back room, and then tell me that owner refused to help in any way or offer a refund. I have never had such poor customer service, and with such disdain. None of the employees use this product, and yet feel cocky enough to tell me that I was the problem because I wouldn't 'persevere' through weeks of ongoing, increasing pain. I was literally walking like a complete cripple.
I carried all three different strengthes with me every day, as instructed, changing through out the day as instructed, trying to endure the inconvenience as well as the uncomfortable and constant ache in my feet, all with the idea that my feet needed to adjust. I tried every combination of size, timing, and changes thru the day that was suggested, and at no time was I not in extreme pain. Every time i returned to store I was told to give it more time or they would change the size, and I would start the process over again.
They refused to accept a return or give a refund, in spite of any promises of a three month trial. I fought this issue through 2 years of credit card disputes before they accepted my request for a credit correction. And even then, although I was no longer responsible for the exhoribant cost, this silly company would not accept my offer to return the product to this location. This product has NOT been used, and sits in my closet gathering dust. I have found several other arch supports both in WalMart and online that have worked very well, at less than 5% of the cost of these $1000 inserts.
I went to the Good Feet Store a couple of years ago, I heard adds on the radio with all their "rave reveiws" of people they have helped, and went, My feet where killing me. Walked in, A woman in her late Late 40`s early 50`s jumped me, I told her my problem and she told me to have a seat. When she re-appeared I noticed that somehow the button on her blouse had come un-done and some cleavage was showing, now don`t get me wrong, this gal was nothing to write home about, I would say she was pretty- at 1 am in bar with a good load on.
She has me take off my boots and step on some paper then on an other peice of paper that left a foot print. After she examaned it she ran a bunch of mum-bo jumbo by me me and said for about $800 I could buy the total system- 6 peices of plastic arch things and some foam-rubber inner soles. I truely was in pain and at that point would try anything. I sat down and she knelt down in front of me to make sure I had a clear veiw of her bra-covered b***s, then she got a little flrty and and started poking around about if I had a wife or a GF and then tried talking me into the $800 deal.
I don`t care if she had 3 sets of b***s, I wasn't spending no $800, I was a little insulted that she purposely went the cleavage route with me. I drove an hour to get there so I bought 1 pair of arch supports out of desporation.Almost $300- They make you sign a document that says for no reason what-so ever can you get your money back, once again I was in pain. I wore the arch support for about a week, the pain got worse, I took them out, put them back in and took them back out as I was told to do by little miss boob out of blouse. I did notice that bare-foot around the house and in my slippers my feet did not hurt.
Went to a store called the shoe dept. nice place, friendly sales people with buttoned shirts, bought an in-expensive pair of work boots same foot size as always but 2 sizes wider, no more foot pain. Bottom line- Good Feet Store sales people have no special training in what`s going on with your feet, they are on commission, snake oil salesmen- don`t fall for it, go to Wal Mart and step on the Dr. Scholes foot machine and try his inserts first, I don`t care how bad your feet hurt, don`t be stupid and fall for Good Feet`s low-life sales pitch, those little peices of plastis are not worth $800 to a $1000, thay all should be in jail. capitalizing on people`s pain. It costs less than that to go to a real foot DR.
These insoles re advertized on tv as being the best thing since sliced bread to make your feet great not true did not make my feet feel better I think I could have bought insoles anywhere and it would have made my feet feel better at a fraction of the price
Suffering from a bunion and having foot pain, I entered the store seeking relief.
The salesman was kind, courteous, and very sympathetic.
Whatever he did, worked, and I could not believe I was walking pain free. He quoted me an astronomical price for the orthotics, but being pain free, I had no choice.
He did inform me that the company does not make refunds, but who cared about a refund when I was pain free.
I was sucked in and nailed down.
Later, I went home and saw that I could get the same type of product on line for $600 less.
I fault myself, not the store, but I still feel ripped off.
I write this so other will look on linde to another foot company that makes the same product, and can buy it without being made a fool of.
DO NOT shop in that store. They are taking your money. The store is a sham where advertising and a brick and mortar address sucks you wallet dry when the on line store which I guess I can not mention happily explained and described what to do in one phone call.