Company/Owners/Installer refuse to fix pool liner/pool base/pool sides after issue developed 8 days after initial install, 3-4 days after paid in full.
Purchased above ground pool Co-Owner Mrs. Tracie Webb Sales Representative July 2019, install complete August 16, 2019. Paid in full $9,200.00 August 21, 2019. The following weekend August 24/25 2019 pool floor developed 1ft. x 1 ft sunken place pool floor.
Owner Tracie Webb tells us no worries continue to use pool, husband who installed Jeremy Webb would fix @ later date. Owner Jeremy Webb comes out to view sunken place in floor liner stating "Act of God", these things happen.
Advised by Owners Tracie/Jeremy to drain pool completely would come out to fix. Pool drained completely Saturday October 5, 2019, advised Jeremy as he requested. He sarcastically tells me will try to get out by Tuesday, not as initially saying would be out immediately after drained.
The Family Spa & Pool Place Reviews
Company/Owners/Installer refuse to fix pool liner/pool base/pool sides after issue developed 8 days after initial install, 3-4 days after paid in full.
Purchased above ground pool Co-Owner Mrs. Tracie Webb Sales Representative July 2019, install complete August 16, 2019. Paid in full $9,200.00 August 21, 2019. The following weekend August 24/25 2019 pool floor developed 1ft. x 1 ft sunken place pool floor.
Owner Tracie Webb tells us no worries continue to use pool, husband who installed Jeremy Webb would fix @ later date. Owner Jeremy Webb comes out to view sunken place in floor liner stating "Act of God", these things happen.
Advised by Owners Tracie/Jeremy to drain pool completely would come out to fix. Pool drained completely Saturday October 5, 2019, advised Jeremy as he requested. He sarcastically tells me will try to get out by Tuesday, not as initially saying would be out immediately after drained.