I hired the Cooler King after reading & viewing thier very disseptive website. I was under the impression I was being sold a new freezer to be built by a team of professional contractors.
This was not the case at all. The entire buildout was a disaster. Everything was late, dragged out & not according to the specs of the order. Robert dished out countless broken promises, empty commitments, followed by lies & deception.
The materials used were cheap and not standard. The floor ripped open and bottomed out in the first week. The panels used were “manufacture seconds”. The door installed was used and missing a heater- causing the freezer to freeze closed and shut down our business for repairs. The walls leak water and condensation on the outside, creating pools of water on our floors. The panel joints have gaps and aren’t sealed properly.
Instead of a team, Robert send a former felon solo, who admitted to working for Robert under the table to avoid child support. He was ultimately kicked out for drinking on the job. He frequently complained about Robert & advised me about Roberts tendency to lie and scam customers.
Upon inspection for repairs by two different 3rd party contractors we were told the freezer is a tear down & cant be repaired. We’ve spent over $30,000 on this freezer as a new startup business and Robert Dhekos response to us has been “F*** You, Sue Me”. He’s also made countless threats and derogatory remarks to our female founder.
Despite being under warranty & having invoices for a “New” Freezer Box The Cooler King refuses to work towards a remedy. Currently, they have 6 similar BBB complaints in 2 years along with multiple cases filed with the Attorney General. A class action lawsuit is on the table, as many other customers are having the same expierence and joining forces for justice against Robert Dheko.
Beware. This is a fraudulent company scamming small businesses left and right.
Mr. Dekho Purchased Walkin components from me for an agreed upon price. He received everything as agreed and paid a portion of what he owed. Now I’ve been trying to collect the balance for over 6 weeks. He has told me on at least 10 different occasions he was sending that day or the next. But he never does. He has every story in the book. He is a flat out liar and could care less how he treats anyone or what impact his actions have on anyone else.
I contacted him Christmas Eve to ask one last time when I would be receiving payment, he told me "Wednesday " Wednesday came and went I heard nothing. Thursday I contacted him and he says he was in a car accident and was in bad shape. Just another story. Before that it was because of traffic, or the money is on hold, or it’s bad timing. He’s a habitual liar. My phone number is if anyone is thinking of doing buisiness with this guy please contact me I’ll gladly share all of the text messages I have from him so you can see the type of person you are dealing with.
Based on the other stuff you can find out about him on the net, it looks like he makes a habit of this. He told me that he is owed 50 times what I’m owed and I’m making too big of a deal about it. Good luck if you deal with him. We kept up our end of the agreed agreement, we would just appreciate the same instead of being lied to day after day.
This man is a lier, he doesnt mention that he was paid 12,500 does he? He doesnt metion that we did not receive all the materail we were shorted and we held 1500!! All these lies for $1500?
The Cooler King Reviews
I hired the Cooler King after reading & viewing thier very disseptive website. I was under the impression I was being sold a new freezer to be built by a team of professional contractors.
This was not the case at all. The entire buildout was a disaster. Everything was late, dragged out & not according to the specs of the order. Robert dished out countless broken promises, empty commitments, followed by lies & deception.
The materials used were cheap and not standard. The floor ripped open and bottomed out in the first week. The panels used were “manufacture seconds”. The door installed was used and missing a heater- causing the freezer to freeze closed and shut down our business for repairs. The walls leak water and condensation on the outside, creating pools of water on our floors. The panel joints have gaps and aren’t sealed properly.
Instead of a team, Robert send a former felon solo, who admitted to working for Robert under the table to avoid child support. He was ultimately kicked out for drinking on the job. He frequently complained about Robert & advised me about Roberts tendency to lie and scam customers.
Upon inspection for repairs by two different 3rd party contractors we were told the freezer is a tear down & cant be repaired. We’ve spent over $30,000 on this freezer as a new startup business and Robert Dhekos response to us has been “F*** You, Sue Me”. He’s also made countless threats and derogatory remarks to our female founder.
Despite being under warranty & having invoices for a “New” Freezer Box The Cooler King refuses to work towards a remedy. Currently, they have 6 similar BBB complaints in 2 years along with multiple cases filed with the Attorney General. A class action lawsuit is on the table, as many other customers are having the same expierence and joining forces for justice against Robert Dheko.
Beware. This is a fraudulent company scamming small businesses left and right.
Mr. Dekho Purchased Walkin components from me for an agreed upon price. He received everything as agreed and paid a portion of what he owed. Now I’ve been trying to collect the balance for over 6 weeks. He has told me on at least 10 different occasions he was sending that day or the next. But he never does. He has every story in the book. He is a flat out liar and could care less how he treats anyone or what impact his actions have on anyone else.
I contacted him Christmas Eve to ask one last time when I would be receiving payment, he told me "Wednesday " Wednesday came and went I heard nothing. Thursday I contacted him and he says he was in a car accident and was in bad shape. Just another story. Before that it was because of traffic, or the money is on hold, or it’s bad timing. He’s a habitual liar. My phone number is if anyone is thinking of doing buisiness with this guy please contact me I’ll gladly share all of the text messages I have from him so you can see the type of person you are dealing with.
Based on the other stuff you can find out about him on the net, it looks like he makes a habit of this. He told me that he is owed 50 times what I’m owed and I’m making too big of a deal about it. Good luck if you deal with him. We kept up our end of the agreed agreement, we would just appreciate the same instead of being lied to day after day.
Funny
This man is a lier, he doesnt mention that he was paid 12,500 does he? He doesnt metion that we did not receive all the materail we were shorted and we held 1500!! All these lies for $1500?