Since my review got removed from gemma touchstone party style yelp page, i reposted it on cake expo on yelp and now here as well, since there are many others befor me. All of the negative comments about the cake expo Except for 2) were all deleted from gemma touchstones facebook page. I'm writing this review because i think people should understand what they are getting for their hard earned money. I don't think people should feel for what they received, as an event planner you should be very concerned about people's word of mouth...That is gold. It is very simple...Treat people well and you will be well rewarded...Don't promise what you don't intend on giving and if you are not able to follow through, apologize and make it right. Seems simple enough but apparently very hard for some to understand
I did get there at 9 and was disappointed to see how unorganized it was from the get go. There were 2 lines and people were very confused as to where they should go. Having someone out there would have alleviated some of the confusion. I had a vip ticket so i should have been able to get in. I am not sure why they ran out of wristbands since they knew how many people paid an exorbitant amount for the vip experience. This was not touted as a trade show. I've been to many in my life and i've never been to one were the attendees were so disregarded.
The staff was handing out bags to whoever wanted them. Each bag had different things in them, i know because a large number of us compared what we got in them. No where close to a $300 experience, the vip experience was claiming
Once you got in there was no direction for the vip or regular attendees because they were letting everyone in. Some people waited in another line hoping that there was something more for the vip's than a bag which had barely $20 worth to it. But they were mistaken. We were told that the books would be given out later and to expect a lot more There was no more!)
I guess i should have been grateful for the flavored water in the "swag bag" since you had "no" food or drink to offer people? When you expect people to be there all day that was unacceptable. When i asked why there was no food or where i could go. The event staff had no idea. I told them that wasn't right when they expected people to stay all day Fyi--leaving and coming back was not an option since parking was $7 we were not told about was not good for re-entry) the staff's response was that they were told they could not have food. Actually, take that back...There actually was a small table of brazillian food, who sold out of water and many things...So clearly they took money from someone else to have a booth of food there...They just could be bothered to think about everyone else who lined their pockets.
The planning of this event was horrible. The vendors were amazing and were the only redeeming factor, but they paid to be there so i'm not giving gemma any credit for that. She got money out of them and all of us.
She owes people a lot of money back for not delivering on what she promised, but i'm not holding my breath. I can tell she's an expert of living off scamming people money. That crowd was not happy at the cake expo...An event she planned. I don't think i would trust her event planning business to do plan anything for me.
The Cake & Party Expo Reviews
Since my review got removed from gemma touchstone party style yelp page, i reposted it on cake expo on yelp and now here as well, since there are many others befor me. All of the negative comments about the cake expo Except for 2) were all deleted from gemma touchstones facebook page. I'm writing this review because i think people should understand what they are getting for their hard earned money. I don't think people should feel for what they received, as an event planner you should be very concerned about people's word of mouth...That is gold. It is very simple...Treat people well and you will be well rewarded...Don't promise what you don't intend on giving and if you are not able to follow through, apologize and make it right. Seems simple enough but apparently very hard for some to understand
I did get there at 9 and was disappointed to see how unorganized it was from the get go. There were 2 lines and people were very confused as to where they should go. Having someone out there would have alleviated some of the confusion. I had a vip ticket so i should have been able to get in. I am not sure why they ran out of wristbands since they knew how many people paid an exorbitant amount for the vip experience. This was not touted as a trade show. I've been to many in my life and i've never been to one were the attendees were so disregarded.
The staff was handing out bags to whoever wanted them. Each bag had different things in them, i know because a large number of us compared what we got in them. No where close to a $300 experience, the vip experience was claiming
Once you got in there was no direction for the vip or regular attendees because they were letting everyone in. Some people waited in another line hoping that there was something more for the vip's than a bag which had barely $20 worth to it. But they were mistaken. We were told that the books would be given out later and to expect a lot more There was no more!)
I guess i should have been grateful for the flavored water in the "swag bag" since you had "no" food or drink to offer people? When you expect people to be there all day that was unacceptable. When i asked why there was no food or where i could go. The event staff had no idea. I told them that wasn't right when they expected people to stay all day Fyi--leaving and coming back was not an option since parking was $7 we were not told about was not good for re-entry) the staff's response was that they were told they could not have food. Actually, take that back...There actually was a small table of brazillian food, who sold out of water and many things...So clearly they took money from someone else to have a booth of food there...They just could be bothered to think about everyone else who lined their pockets.
The planning of this event was horrible. The vendors were amazing and were the only redeeming factor, but they paid to be there so i'm not giving gemma any credit for that. She got money out of them and all of us.
She owes people a lot of money back for not delivering on what she promised, but i'm not holding my breath. I can tell she's an expert of living off scamming people money. That crowd was not happy at the cake expo...An event she planned. I don't think i would trust her event planning business to do plan anything for me.