We canceled our auto warranty policy after 1 year on October 5, 2015. Coverage was for 4 years.No refund and no calls back after all paper work was file. We were told 6-8 weeks; it is now 12 weeks and we cannot here from anyone. We have had to file with consumer protection with a subsequent claim with the insurance commissioner's office.
Purchased warranty on May 18, 2015. Vehicle broke down two weeks later. Auto Warranty Agency refused to cover the bill of $1,539.00. Paid bill myself. Canceled warranty on July 2, 2015. The Auto Warranty Agency told me my refund check was sent by accounting on August 6 2015.
Today is October 21, 2015, and still have not received refund check. Contacted the Attorney General's Office and filed complaint against AWA. Also filed complaint with the Better Business Bureau of Maryland. Personal contacts with AWA are Carlos Martir, Sean McMannon, and Nick Vincelli.
I have contacted all and spoken to them, and not a single one of them is cooperative in any way. This business is a scam and do not invest your money in this company. I paid $2,706.00 for warranty coverage and I have been thoroughly screwed beyond belief.
I am not giving up in recovering my money. If I have to, I will hire an attorney, and file a Civil Law suit against company. I don't want this to happen to anyone else. Please keep my situation in mind before you even consider handing your hard earned money the The Auto Warranty Agency of Salisbury, Maryland.
I've been waiting 6 months for a refund of the money that I paid to purchase a warranty that I later terminated because I didn't need it. I have been giving the run around ever since & all the middle man has to say to me are excuses. I can never talk to anybody in any managerial power. They are very unprofessional & nonchalant about my refund money owed according to the contract.
The Auto Warranty Agency Reviews
We canceled our auto warranty policy after 1 year on October 5, 2015. Coverage was for 4 years.No refund and no calls back after all paper work was file. We were told 6-8 weeks; it is now 12 weeks and we cannot here from anyone. We have had to file with consumer protection with a subsequent claim with the insurance commissioner's office.
Purchased warranty on May 18, 2015. Vehicle broke down two weeks later. Auto Warranty Agency refused to cover the bill of $1,539.00. Paid bill myself. Canceled warranty on July 2, 2015. The Auto Warranty Agency told me my refund check was sent by accounting on August 6 2015.
Today is October 21, 2015, and still have not received refund check. Contacted the Attorney General's Office and filed complaint against AWA. Also filed complaint with the Better Business Bureau of Maryland. Personal contacts with AWA are Carlos Martir, Sean McMannon, and Nick Vincelli.
I have contacted all and spoken to them, and not a single one of them is cooperative in any way. This business is a scam and do not invest your money in this company. I paid $2,706.00 for warranty coverage and I have been thoroughly screwed beyond belief.
I am not giving up in recovering my money. If I have to, I will hire an attorney, and file a Civil Law suit against company. I don't want this to happen to anyone else. Please keep my situation in mind before you even consider handing your hard earned money the The Auto Warranty Agency of Salisbury, Maryland.
I've been waiting 6 months for a refund of the money that I paid to purchase a warranty that I later terminated because I didn't need it. I have been giving the run around ever since & all the middle man has to say to me are excuses. I can never talk to anybody in any managerial power. They are very unprofessional & nonchalant about my refund money owed according to the contract.