I sent three books to TextbookRecycling.com. I kept waiting for them to contact me about the books after they received them. It showed that a payment was pending. Nothing else happened so I contacted them about the books.
They claim that they sent an email on July 24 and I didn't respond with in the 72 hour period. I never recieved an email from this company until I emailed them. They then changed the date that the books were received to Sept. 3. I am not able to see my order form where they claim I had 9 books on it but only sent them three.
They will not send me books back. I fully believe that they had already sold my books and made a profit off of them. I only want the 51.57 I am owed.
I sent a loose-leaf text to them. i entered the ISBN numbers as i saw on the loose-leaf pages. 10 or 13 digit ISBN. it gave me a price of $58.26. i sent the text in and then received notice almost 2 weeks later later that i would receive 0 dollars. The Rep. on the phone when i called today 1/26/2017 even lied about a 72 hour period in the email they sent.a a response. i was told i needed to respond within 72 hours or they will destroy the book. I found the email and read it back to the rep. at which point she ADMITTED the email did not say it. She knew and lied to make her story plausible. I still have the email and there is NO MENTION of a 72 hour period.
TextbookRecycling.com Reviews
I sent three books to TextbookRecycling.com. I kept waiting for them to contact me about the books after they received them. It showed that a payment was pending. Nothing else happened so I contacted them about the books.
They claim that they sent an email on July 24 and I didn't respond with in the 72 hour period. I never recieved an email from this company until I emailed them. They then changed the date that the books were received to Sept. 3. I am not able to see my order form where they claim I had 9 books on it but only sent them three.
They will not send me books back. I fully believe that they had already sold my books and made a profit off of them. I only want the 51.57 I am owed.
I sent a loose-leaf text to them. i entered the ISBN numbers as i saw on the loose-leaf pages. 10 or 13 digit ISBN. it gave me a price of $58.26. i sent the text in and then received notice almost 2 weeks later later that i would receive 0 dollars. The Rep. on the phone when i called today 1/26/2017 even lied about a 72 hour period in the email they sent.a a response. i was told i needed to respond within 72 hours or they will destroy the book. I found the email and read it back to the rep. at which point she ADMITTED the email did not say it. She knew and lied to make her story plausible. I still have the email and there is NO MENTION of a 72 hour period.