They admitted there was hail in my area in 2022 & 2021 when i was a customer but Texas fair plan wants to deny my claim for hail and water damage to my roof. I was a customer from January 2011 till January 2023. I recently repaired the water damage in December 2022 and cancelled Texas fair plan for playing games with my claim, that's when the roofer told me about the hail damage that the first agent obviously knew about. I should not have to do their job to prove there was hail in my area when there is obvious hail damage to my roof. This is another insurance company ripping people off and they need to be dealth with!
My concept of an insurence company was they are the very helpfull agency for us, but after this hurricaine harvey i been dealing with 3 insurence companies. this house was kind of totally damaged through roof leak, flodding wind. when the agent of this company came and when we show them all the damages he was kind of agreed these are damages happened through hurricaine harvey. i waited almost 2 months for a response from them. called them several times. told me still waiting for the decesion. waisted 2 months then send me a letter this damges are not covered through thier policies of insuence, i asked them what kind of policies you having when my house got damaged through such a big hurricaine harvey, which is the biggest damge in houston i had ever seen. my roof was leaking , carpet got damaged, sheet rock broken through roof leak. the people who was living in the house left , since they couldnt live there with out fixing the problems,
i talked to several employees of the texas fair plan insurence company, they told me i should have read thier policies before i purchase thier insurence, I told them i dont have enough time to read your policies, also if i read that i should never get your coverage, actually when the hurricaine damages happened it was a painfull experience, which happened to lot of people in houston. that house also got flooded through hurricaine. it is close to normandy street one of the highly flooded area east houston. flood insurence people said , they couldnt find the source of water came from. also our neighbors house not flooded. i have flood insurence coverage through all state. i paid them more than 15000,00 dollar for the last 12 years. i couldnt belive thier response. i filed lot of complaints agnaist both of this insurence copmany. but thier response was the most frustrated reponse. never expect this kind of response from an insurence compny when our house got damaged through hurricaine harvey, which is wolrd famous damage to houston. There was international prayer when this happened. God helped lot of people by stopping the rain.
i had seen lot of people helped other families when they went through damages. but the insurence peoples help is not free, we been paying for them so many years waisting all our money, if i had all the money i paid for them i could have easily fixed my house. now this house is need to be fixed, i lost rent for the l ast 4 months, reason just expected insurence company will help us to fix the damages. iam sure this is the most painfull experience for lot of people in houston after hurricaine. i no longer wants to take anymore insurence coverage by waisting my money recieved through real hard work. and dont recommend any one to take insurence coverage for this kind of reponse from them. we are waisting our money forthem to make profit. my story is too biggest and i will publish this news to any place i can, this is just a small story. there is lot of things to share. thnak you .jvc
After Hurricane Harvey our ceiling leaked in several areas. We noticed roof shingles had blown on the ground and there were openings in the soffit just below the roof. We had a roof inspector come out and put our shingles back on the roof. He suggested replacing it and wrote us an estimate for our insurance company, Texas Fair Plan. We filed a claim with TFP and they sent out a young third party adjuster who spent seven minutes at my home and took some quick photos. He asked hardly any questions and didn't appear to have any experience.
We have been denied any coverage for the damage to our home. They also have never shown me any photos that were taken. The adjusters report was inaccurate as it mentioned areas that were never damaged. TFP's reasoning is there were no openings in my roof, even though I had shingles put back on and gave them the roofing contractors information. There are openings in my soffit, my roof needs replaced, damage to a bedroom ceiling, a hallway and bedroom door frame. There is no trace of water blowing in the homes attic, only pooled areas where it LEAKED FROM THE ROOF.
It is very disappointing to pay a large amount of money for insurance that doesn't deliver. I will include with the BBB an e-mail chain from my Agent who was also in contact with TFP. It should also be mentioned that all my neighbors across the street are getting their roofs replaced as I write this and their roofs looked just like mine.
I filed a claim for my roof with Texas fair plan for hail damage. They sent there adjust who worked for the for 6 yrs. He told us alot of jail damage they will cover thewhole roof. Well that wasn't the case after 10 days I finally spoke to Kristen (she's very rude) . She said she looked at the report and couldn't decide so she sent it for review . 2 weeks later they said they wanted to send another adjuster out. I refused to have another person out and just wanted the final review sent to me that's when Kristen started yelling and hung up on me. This insurance company is a joke they don't help anyone but themselves. I paid for homeowners insurance and had to pay for a roof out of pocket bc of them. Worse experience I have ever had w an insurance company.
Texas Fair Plan Association Reviews
They admitted there was hail in my area in 2022 & 2021 when i was a customer but Texas fair plan wants to deny my claim for hail and water damage to my roof. I was a customer from January 2011 till January 2023. I recently repaired the water damage in December 2022 and cancelled Texas fair plan for playing games with my claim, that's when the roofer told me about the hail damage that the first agent obviously knew about. I should not have to do their job to prove there was hail in my area when there is obvious hail damage to my roof. This is another insurance company ripping people off and they need to be dealth with!
My concept of an insurence company was they are the very helpfull agency for us, but after this hurricaine harvey i been dealing with 3 insurence companies. this house was kind of totally damaged through roof leak, flodding wind. when the agent of this company came and when we show them all the damages he was kind of agreed these are damages happened through hurricaine harvey. i waited almost 2 months for a response from them. called them several times. told me still waiting for the decesion. waisted 2 months then send me a letter this damges are not covered through thier policies of insuence, i asked them what kind of policies you having when my house got damaged through such a big hurricaine harvey, which is the biggest damge in houston i had ever seen. my roof was leaking , carpet got damaged, sheet rock broken through roof leak. the people who was living in the house left , since they couldnt live there with out fixing the problems,
i talked to several employees of the texas fair plan insurence company, they told me i should have read thier policies before i purchase thier insurence, I told them i dont have enough time to read your policies, also if i read that i should never get your coverage, actually when the hurricaine damages happened it was a painfull experience, which happened to lot of people in houston. that house also got flooded through hurricaine. it is close to normandy street one of the highly flooded area east houston. flood insurence people said , they couldnt find the source of water came from. also our neighbors house not flooded. i have flood insurence coverage through all state. i paid them more than 15000,00 dollar for the last 12 years. i couldnt belive thier response. i filed lot of complaints agnaist both of this insurence copmany. but thier response was the most frustrated reponse. never expect this kind of response from an insurence compny when our house got damaged through hurricaine harvey, which is wolrd famous damage to houston. There was international prayer when this happened. God helped lot of people by stopping the rain.
i had seen lot of people helped other families when they went through damages. but the insurence peoples help is not free, we been paying for them so many years waisting all our money, if i had all the money i paid for them i could have easily fixed my house. now this house is need to be fixed, i lost rent for the l ast 4 months, reason just expected insurence company will help us to fix the damages. iam sure this is the most painfull experience for lot of people in houston after hurricaine. i no longer wants to take anymore insurence coverage by waisting my money recieved through real hard work. and dont recommend any one to take insurence coverage for this kind of reponse from them. we are waisting our money forthem to make profit. my story is too biggest and i will publish this news to any place i can, this is just a small story. there is lot of things to share. thnak you .jvc
After Hurricane Harvey our ceiling leaked in several areas. We noticed roof shingles had blown on the ground and there were openings in the soffit just below the roof. We had a roof inspector come out and put our shingles back on the roof. He suggested replacing it and wrote us an estimate for our insurance company, Texas Fair Plan. We filed a claim with TFP and they sent out a young third party adjuster who spent seven minutes at my home and took some quick photos. He asked hardly any questions and didn't appear to have any experience.
We have been denied any coverage for the damage to our home. They also have never shown me any photos that were taken. The adjusters report was inaccurate as it mentioned areas that were never damaged. TFP's reasoning is there were no openings in my roof, even though I had shingles put back on and gave them the roofing contractors information. There are openings in my soffit, my roof needs replaced, damage to a bedroom ceiling, a hallway and bedroom door frame. There is no trace of water blowing in the homes attic, only pooled areas where it LEAKED FROM THE ROOF.
It is very disappointing to pay a large amount of money for insurance that doesn't deliver. I will include with the BBB an e-mail chain from my Agent who was also in contact with TFP. It should also be mentioned that all my neighbors across the street are getting their roofs replaced as I write this and their roofs looked just like mine.
I filed a claim for my roof with Texas fair plan for hail damage. They sent there adjust who worked for the for 6 yrs. He told us alot of jail damage they will cover thewhole roof. Well that wasn't the case after 10 days I finally spoke to Kristen (she's very rude) . She said she looked at the report and couldn't decide so she sent it for review . 2 weeks later they said they wanted to send another adjuster out. I refused to have another person out and just wanted the final review sent to me that's when Kristen started yelling and hung up on me. This insurance company is a joke they don't help anyone but themselves. I paid for homeowners insurance and had to pay for a roof out of pocket bc of them. Worse experience I have ever had w an insurance company.