Texas Car Title And Payday Loan Services, Inc. Reviews
May 1, 2017
This company will rip you off any chance they get. I have a loan with them, they send ACH checks to my bank before my payment due date is reached. They send the checks late evening when banks are about to close and then to the weekend where you can't do anything about it. They do this knowing you can't do anything about it before the bank automatically pays their check. Once this is done, they will tell you there is nothing that can be done and hang up on you and refuse to talk.
After getting another I could pay on the July 5th, when asking what the amount owed is it was stated $605 she told me I was 11 days late. Now it is $13 everyday your late. When I calculated I came up with 517 due and I was only 10 days late. I told her because July 4th is holiday and my bill was not due until the 25th, I am within my 10 days. All Sonia could state to me was the system automatically generates the payment owed and calculates the days. I then asked if I could pay over the phone and have the papers faxed to me and I can have some one bring in the orignials, they could not do that either, even with me stating my hours are 9-6pm. Even if you pay over the phone they said you will still be charged late fees, if I cannot sign the papers that day I make the payment.
I took out a car loan with my car for $387 monthly. My payment was due June 25th, I could not make the payment due to loss of income. I was able to make a payment on July 5th. When I called to pay over the phone I was informed that my payment was $605. I am suppose to pay $13 a day each day it is late I have 10 days to do so. Sonia, informed me that my payment was 11 days late. I told her Sunday you are closed and Monday July 4th was holiday. If my payment was due on the 25th then I am not 11 day late I am exactly within my 10 days. After, she was quiet for a moment she then told me the company already has it set in the computer of what days are late and how much is owed. I told her that is incorrect you can not charge for 11 days if it is only 10 days late with my payment being due on the 25th. I also, asked if I could pay over the phone which was not a problem but she said I would have to come in today to sign the papers. I asked her if she could fax them to me and I could fax them back. She said I could not do that it had to be original. I told her I could have the originals brought in the next day. That was not allowed either, I did state my office hours are 9-6pm, when I am just starting a new job I cannot take off. I could not get any explanation or help to resolve the matter and she is the branch manager.
Texas Car Title And Payday Loan Services, Inc. Reviews
This company will rip you off any chance they get. I have a loan with them, they send ACH checks to my bank before my payment due date is reached. They send the checks late evening when banks are about to close and then to the weekend where you can't do anything about it. They do this knowing you can't do anything about it before the bank automatically pays their check. Once this is done, they will tell you there is nothing that can be done and hang up on you and refuse to talk.
After getting another I could pay on the July 5th, when asking what the amount owed is it was stated $605 she told me I was 11 days late. Now it is $13 everyday your late. When I calculated I came up with 517 due and I was only 10 days late. I told her because July 4th is holiday and my bill was not due until the 25th, I am within my 10 days. All Sonia could state to me was the system automatically generates the payment owed and calculates the days. I then asked if I could pay over the phone and have the papers faxed to me and I can have some one bring in the orignials, they could not do that either, even with me stating my hours are 9-6pm. Even if you pay over the phone they said you will still be charged late fees, if I cannot sign the papers that day I make the payment.
I took out a car loan with my car for $387 monthly. My payment was due June 25th, I could not make the payment due to loss of income. I was able to make a payment on July 5th. When I called to pay over the phone I was informed that my payment was $605. I am suppose to pay $13 a day each day it is late I have 10 days to do so. Sonia, informed me that my payment was 11 days late. I told her Sunday you are closed and Monday July 4th was holiday. If my payment was due on the 25th then I am not 11 day late I am exactly within my 10 days. After, she was quiet for a moment she then told me the company already has it set in the computer of what days are late and how much is owed. I told her that is incorrect you can not charge for 11 days if it is only 10 days late with my payment being due on the 25th. I also, asked if I could pay over the phone which was not a problem but she said I would have to come in today to sign the papers. I asked her if she could fax them to me and I could fax them back. She said I could not do that it had to be original. I told her I could have the originals brought in the next day. That was not allowed either, I did state my office hours are 9-6pm, when I am just starting a new job I cannot take off. I could not get any explanation or help to resolve the matter and she is the branch manager.