This is report concerning automotive dealer, Texas Auto Liquidators from Arlington, Texas. While I cannot complain about their customer service, I am concerned about the quality of product purchased. On November 2014 upon retiring from a 25 year career, I decided to use my lump sum company payoff to buy a truck that would serve as my primary transportion for several years until I adjusted budget to the reduced income from my pension benefit. I found a truck, online, from Texas Auto Liquidators that fit my budget and suit my needs. A 2008 F-250 Ford Lariat, 6.4 Diesel with 189,000 miles. It appeared to be in excellent condition, based on the online photos. I call a dealer representative, Scott, and asked for details on the condition of the truck. He described it to be in great mechanical condition as well as appearance. However, the truck was being offered, "as it" with no warrenty. The price was firm at $15,500. Two weeks later I noticed the price had dropped to $13,800, without reason. I called Scott and asked if anything had changed on the truck. Scott was very friendly and easy to talk to. I agreed to send a $500 deposit to hold the truck for 2 weeks, while I made arrangements to pick it up. In late November I called Scott and told him I was about to catch a flight to Dallas, pay for truck and drive it home. He assured the truck travel the 700 trip back home with no problem and that new tires had been installed, which They actually did. Now I look back and wonder if I missed reading a red flag when the price dropped almost 2k in 2 weeks and yet new tires were installed. Regardless, I made the trip and Scott was nice enough to wait for me if I was to arrive late. I arrived near closing time and the truck had been parked outside of the lot, as for ready for pickup. I need to say, it looked as good as Scott described it. I took it on a test drive on the open highway for approximately 40 miles. The drivetrain sounded and ran good. Fluids were clean. Scott prepared the paper work and the transaction was completed within 20 minutes. I was impressed. I drove the truck throughout Dallas that evening and drove back home the following day, a 700 mile trip. I had no problems on the long drive and was very satisfied with the performance. At the end of that week I begin hearing a whistling noice coming from the engine. Having some knowledge on these engines, I inspected all hoses for leaks; turbos, intake, exhaust and cooling system. All hoses and pipes checked tight. Everyday after, the notice became louder and more frequent. Then I begin to notice the truck create a hesitation upon acceleration. I called Texas Auto Dealers to question on any tips they could offer. The first comment from them was a reminder on the "no warranty, as-is agreement". They were correct. They went on to say the noice and hesitation could be many things. I researched the symptoms and took it to get diagnosed. The codes led it to a faulty low pressure fuel pump. I had the pump replaced. The code stopped showing up but the whistling and hesitation, and now loss of power along with a loss in mpg appeared. We continued replacing possible faulty parts; return pipes, sensors on the dpf and the exhaust muffler, but conditions only got worse. After 6 months of trying to find the problem, the truck just failed to start on summer morning. I then took the truck to a certified shop for diagnosis and repair. The report came back as recommending a remanufactured motor and new bolt on vital systems, fuel pumps, turbos, dpf, etc. Estmate to remove the old core and cab, install new motor, turn key, $8,100. I was not about to invest 8k on a truck I'd just bought for 13,800 , using mostly all my savings and end up with an investment amount greater than the current market value of the truck. I never called Texas Auto Liquidators back. I knew the rules on buying "as-is". It's a chance I took and lost out on it. So without placing all blame on the dealer in question, be ware of prices too good to believe on a vehicle being sold "as-is". The technician at my shop later mentioned finding an intentionally blocked water coolant pipe, a repair weld on one of the turbos and a faulty fuel pressure system. Wheather the dealer knew about this or actually make these band aide repairs, I don't know. Some may say I was not aggressive enough on demanding a refund. I was so diapointed on having spent my savings on a vehicle that lasted 7 months. I let the truck sit at the shop and asked them to sell it to any interested buyers. Somehow I feel the dealer was aware of these issues and probably made temporary repairs to sell quick. Hence the drop in asking price. I'm just saying, I'll never but a vehicle without warranty again.
Texas Auto Liquidators, LLC. Reviews
This is report concerning automotive dealer, Texas Auto Liquidators from Arlington, Texas. While I cannot complain about their customer service, I am concerned about the quality of product purchased. On November 2014 upon retiring from a 25 year career, I decided to use my lump sum company payoff to buy a truck that would serve as my primary transportion for several years until I adjusted budget to the reduced income from my pension benefit. I found a truck, online, from Texas Auto Liquidators that fit my budget and suit my needs. A 2008 F-250 Ford Lariat, 6.4 Diesel with 189,000 miles. It appeared to be in excellent condition, based on the online photos. I call a dealer representative, Scott, and asked for details on the condition of the truck. He described it to be in great mechanical condition as well as appearance. However, the truck was being offered, "as it" with no warrenty. The price was firm at $15,500. Two weeks later I noticed the price had dropped to $13,800, without reason. I called Scott and asked if anything had changed on the truck. Scott was very friendly and easy to talk to. I agreed to send a $500 deposit to hold the truck for 2 weeks, while I made arrangements to pick it up. In late November I called Scott and told him I was about to catch a flight to Dallas, pay for truck and drive it home. He assured the truck travel the 700 trip back home with no problem and that new tires had been installed, which They actually did. Now I look back and wonder if I missed reading a red flag when the price dropped almost 2k in 2 weeks and yet new tires were installed. Regardless, I made the trip and Scott was nice enough to wait for me if I was to arrive late. I arrived near closing time and the truck had been parked outside of the lot, as for ready for pickup. I need to say, it looked as good as Scott described it. I took it on a test drive on the open highway for approximately 40 miles. The drivetrain sounded and ran good. Fluids were clean. Scott prepared the paper work and the transaction was completed within 20 minutes. I was impressed. I drove the truck throughout Dallas that evening and drove back home the following day, a 700 mile trip. I had no problems on the long drive and was very satisfied with the performance. At the end of that week I begin hearing a whistling noice coming from the engine. Having some knowledge on these engines, I inspected all hoses for leaks; turbos, intake, exhaust and cooling system. All hoses and pipes checked tight. Everyday after, the notice became louder and more frequent. Then I begin to notice the truck create a hesitation upon acceleration. I called Texas Auto Dealers to question on any tips they could offer. The first comment from them was a reminder on the "no warranty, as-is agreement". They were correct. They went on to say the noice and hesitation could be many things. I researched the symptoms and took it to get diagnosed. The codes led it to a faulty low pressure fuel pump. I had the pump replaced. The code stopped showing up but the whistling and hesitation, and now loss of power along with a loss in mpg appeared. We continued replacing possible faulty parts; return pipes, sensors on the dpf and the exhaust muffler, but conditions only got worse. After 6 months of trying to find the problem, the truck just failed to start on summer morning. I then took the truck to a certified shop for diagnosis and repair. The report came back as recommending a remanufactured motor and new bolt on vital systems, fuel pumps, turbos, dpf, etc. Estmate to remove the old core and cab, install new motor, turn key, $8,100. I was not about to invest 8k on a truck I'd just bought for 13,800 , using mostly all my savings and end up with an investment amount greater than the current market value of the truck. I never called Texas Auto Liquidators back. I knew the rules on buying "as-is". It's a chance I took and lost out on it. So without placing all blame on the dealer in question, be ware of prices too good to believe on a vehicle being sold "as-is". The technician at my shop later mentioned finding an intentionally blocked water coolant pipe, a repair weld on one of the turbos and a faulty fuel pressure system. Wheather the dealer knew about this or actually make these band aide repairs, I don't know. Some may say I was not aggressive enough on demanding a refund. I was so diapointed on having spent my savings on a vehicle that lasted 7 months. I let the truck sit at the shop and asked them to sell it to any interested buyers. Somehow I feel the dealer was aware of these issues and probably made temporary repairs to sell quick. Hence the drop in asking price. I'm just saying, I'll never but a vehicle without warranty again.