This dealership sold us my daughters Elantra. This was our families 5th Hyundai purchase. After having the car for less than 6 months the engine went out in the car. The dealership nor Hyundai itself would stand behind the purchase. We paid $4600 for the car. Ace the pre-owned vehicle manager offered us $2800 to use towards the purchase of another car from their dealership, and made sure to tell me I should be thankful for the offer.
I ended up giving my Sonata to my daughter and purchasing a Toyota from another dealership after the less than kind treatment I received. My daughter's Sonata is still under warranty so she has continued to go to Terry Lee for maintenance. On Friday, 4/10 she took the car to the dealership for a tail light that was out. She received an estimate for over $600 and was told she needed all new brakes, air filters, and had a nail in her tire that needed to be replaced.
We decided to take the car to Integrity Auto in Carmel for a second opinion. After having the car checked we were told the car DOES NOT need brakes and the tire was repairable I am disgusted with this dealership. The fact that they think it is ok to do this to anyone is horrible. I am a single mom and my daughter is 17 years old. I hope this keeps people from buying cars from this dealer, if you already have make sure you get a second opinion on any service recommendations.
Terry Lee Hyundai Reviews
This dealership sold us my daughters Elantra. This was our families 5th Hyundai purchase. After having the car for less than 6 months the engine went out in the car. The dealership nor Hyundai itself would stand behind the purchase. We paid $4600 for the car. Ace the pre-owned vehicle manager offered us $2800 to use towards the purchase of another car from their dealership, and made sure to tell me I should be thankful for the offer.
I ended up giving my Sonata to my daughter and purchasing a Toyota from another dealership after the less than kind treatment I received. My daughter's Sonata is still under warranty so she has continued to go to Terry Lee for maintenance. On Friday, 4/10 she took the car to the dealership for a tail light that was out. She received an estimate for over $600 and was told she needed all new brakes, air filters, and had a nail in her tire that needed to be replaced.
We decided to take the car to Integrity Auto in Carmel for a second opinion. After having the car checked we were told the car DOES NOT need brakes and the tire was repairable I am disgusted with this dealership. The fact that they think it is ok to do this to anyone is horrible. I am a single mom and my daughter is 17 years old. I hope this keeps people from buying cars from this dealer, if you already have make sure you get a second opinion on any service recommendations.