NOTHING BUT A MONEY GRAB! HERE WE GO, I CALLED CONCERNED ABOUT BUMPS APPEARING ON MY 22 MONTH DAUGHTER. 8 MONTHS PRIOR SHE HAD OLY ONE BUMP, I WASN'T TOO WORRIED ABOUT IT BUT I DID INQUIRE WITH ANOTHER PHYSICIAN ELSEWHERE. HE GAVE ME THE USUAL "IF IT DOESN'T BOTHER HER OR THERE ISN'T ANY PUSS COMING OUT I WOULDN'T WORRY ABOUT IT, JUST KEEP AN EYE ON IT." SO THATS WHAT I DID.
A FEW MONTHS GO BY, A SECOND, THIRD AND NOW TO DATE 4TH BUMP HAS APPEARED ON HER BODY. SO I CALL TELADOC SET UP THE WHOLE PROCESS.... FIRST OFF, WAS I THE ONLY ONE THAT WAS THROWN OFF BY THE WORDING ON THEIR WEBSITE "REQUEST A VISIT...ANYTIME ANYWHERE, A DOCTORS CARE" THAT SOUNDS LIKE THEY WOULD FIND AN FFICE OR URGENT CARE NEAR ME RUGHT?! MAYBE BUT I COULD BE WRONG. I GET TO THE PART WHERE THEY ASK ME TO ENTER MY CC INFO, I WAS HESITANT, BUT OF COURSE I GET A POP UP SAYING I WON'T BE CHARGED UNTIL AFTER THE VISIT. I'M STILL THINKING I'LL BE ASSIGNED A PHYSICAL LOCATION. A FEW MIN GO BY, I GET A CALL FROM A "DOCTOR" XPLAIN WHAT'S GOING ON. TO SUM UP THE MINUTE 28 SECOND PHONE CALL, HE GOES ON TO SAY " I DON'T KNOW WHAT THE BUMPS ARE, IF TEY DON'T BOTHER HER, LEAVE IT ALONE BLAH BLAH BLAH", SO I'M LIKE OKAY, BUT I HEARD THAT BEFORE, NOW THERE ARE MORE BUMPS.
THEN HE SAYS CALL YOUR PEDIATRICIAN. BUT TO BE HONEST I DON'T KNOW.... I'M ON THE PHONE CONFUSED LIKE OKAY THEN.... PHONE CALL ENDS. I WAS UPSET THAT I DID'T GET AN ANSWER, WENT ON WITH MY DAY AND I NOTICED A $40 CHARGE ON MY ACCOUNT. I SAID HOLD T F UP. I KNOW I DIDN'T JUST GET CHARGED FOR THIS DOCTOR TO TELL ME IDK. SO CALL TELADOC AND EXPLAIN MY STORY, THE AGENT APOLOGIZES AND RECORDS MY INFORMATION AND TELLS ME SOMEONE WILL CALLL ME IN 24-48 HOURS. WAITED FOR THE CALLL AS I WAS TOLD BUT NEVER RECEIVED. SO I ALL BACK TWO DAYS LATER GET THE SAME RUN AROUND, AGENT TELLS ME MY ESCALATION IS ON FILE AND SOMEONE WILL BE IN TOUCH. THAT WAS ON 7/18. IT'S NOW 7/28 WHEN I JUST REALIZED I STILL HAVEN'T RECEIVED A CALL.
NOW IM PISSED OFF. I TELL THE AGENT, I DON'T WANT TO YELL AT YOU BC IT'S NOT YOUR FAULT PUT ME ON WITH YOUR SUPERVISOR. SUPER FINALLY TELLS ME "OH WE SENT AN EMAIL TO YOU IN RESPONSE TP EVERYTHING." THE EMAIL BASICALLY SAYS "BY REQUESTING A VISIT, IT DOES NOT GUARANTEE THAT A PHYSICIAN WIL BE ABLE TO TREAT YOU, T'S ALSO NOT GUARANTEED THAT YOU WILL BE PRESCRIBED A PRESCRIPTION...." OF COURSE IF THEY PUT THAT ANYWHERE IT WAS VISIBLE I'M SURE PEOPLE WOULD OPT OUT OF USING THEIR SERVICE AND LOOK ELSE WHERE. I ENDED UP DISPUTING THE CHARGE THROUGH MY BANK SO HOPEFULLY IT WILL GET RESOLVED. DO NOT USE TELADOC, THEY HIRE JUST ANY KIND OF DOCTORS WHO WON'T GO THE EXTRA MILE TO HELP YOU. AFTER READING OTHER REIEWS IT SEEMS THE MOST TIME THEY SPEND ON THE PONE IS A MERE TWO MINUTES. I FOUND MORE HELPFUL ANSWERS ON GOOGLE! IF ANYONE IS CURIOUS I BELIEVE THE BUMPS I AM SEEING ARE CALLED MOLLUSCUM CONTAGIOSUM AND IT CAN BE SLF HEALING AFTER A FEW MONTHS.... HOW HARD WOULD IT HAVE BEEN R THE DOCTOR TO COME TO THAT CONCLUSION?!
Teladoc Reviews
NOTHING BUT A MONEY GRAB! HERE WE GO, I CALLED CONCERNED ABOUT BUMPS APPEARING ON MY 22 MONTH DAUGHTER. 8 MONTHS PRIOR SHE HAD OLY ONE BUMP, I WASN'T TOO WORRIED ABOUT IT BUT I DID INQUIRE WITH ANOTHER PHYSICIAN ELSEWHERE. HE GAVE ME THE USUAL "IF IT DOESN'T BOTHER HER OR THERE ISN'T ANY PUSS COMING OUT I WOULDN'T WORRY ABOUT IT, JUST KEEP AN EYE ON IT." SO THATS WHAT I DID.
A FEW MONTHS GO BY, A SECOND, THIRD AND NOW TO DATE 4TH BUMP HAS APPEARED ON HER BODY. SO I CALL TELADOC SET UP THE WHOLE PROCESS.... FIRST OFF, WAS I THE ONLY ONE THAT WAS THROWN OFF BY THE WORDING ON THEIR WEBSITE "REQUEST A VISIT...ANYTIME ANYWHERE, A DOCTORS CARE" THAT SOUNDS LIKE THEY WOULD FIND AN FFICE OR URGENT CARE NEAR ME RUGHT?! MAYBE BUT I COULD BE WRONG. I GET TO THE PART WHERE THEY ASK ME TO ENTER MY CC INFO, I WAS HESITANT, BUT OF COURSE I GET A POP UP SAYING I WON'T BE CHARGED UNTIL AFTER THE VISIT. I'M STILL THINKING I'LL BE ASSIGNED A PHYSICAL LOCATION. A FEW MIN GO BY, I GET A CALL FROM A "DOCTOR" XPLAIN WHAT'S GOING ON. TO SUM UP THE MINUTE 28 SECOND PHONE CALL, HE GOES ON TO SAY " I DON'T KNOW WHAT THE BUMPS ARE, IF TEY DON'T BOTHER HER, LEAVE IT ALONE BLAH BLAH BLAH", SO I'M LIKE OKAY, BUT I HEARD THAT BEFORE, NOW THERE ARE MORE BUMPS.
THEN HE SAYS CALL YOUR PEDIATRICIAN. BUT TO BE HONEST I DON'T KNOW.... I'M ON THE PHONE CONFUSED LIKE OKAY THEN.... PHONE CALL ENDS. I WAS UPSET THAT I DID'T GET AN ANSWER, WENT ON WITH MY DAY AND I NOTICED A $40 CHARGE ON MY ACCOUNT. I SAID HOLD T F UP. I KNOW I DIDN'T JUST GET CHARGED FOR THIS DOCTOR TO TELL ME IDK. SO CALL TELADOC AND EXPLAIN MY STORY, THE AGENT APOLOGIZES AND RECORDS MY INFORMATION AND TELLS ME SOMEONE WILL CALLL ME IN 24-48 HOURS. WAITED FOR THE CALLL AS I WAS TOLD BUT NEVER RECEIVED. SO I ALL BACK TWO DAYS LATER GET THE SAME RUN AROUND, AGENT TELLS ME MY ESCALATION IS ON FILE AND SOMEONE WILL BE IN TOUCH. THAT WAS ON 7/18. IT'S NOW 7/28 WHEN I JUST REALIZED I STILL HAVEN'T RECEIVED A CALL.
NOW IM PISSED OFF. I TELL THE AGENT, I DON'T WANT TO YELL AT YOU BC IT'S NOT YOUR FAULT PUT ME ON WITH YOUR SUPERVISOR. SUPER FINALLY TELLS ME "OH WE SENT AN EMAIL TO YOU IN RESPONSE TP EVERYTHING." THE EMAIL BASICALLY SAYS "BY REQUESTING A VISIT, IT DOES NOT GUARANTEE THAT A PHYSICIAN WIL BE ABLE TO TREAT YOU, T'S ALSO NOT GUARANTEED THAT YOU WILL BE PRESCRIBED A PRESCRIPTION...." OF COURSE IF THEY PUT THAT ANYWHERE IT WAS VISIBLE I'M SURE PEOPLE WOULD OPT OUT OF USING THEIR SERVICE AND LOOK ELSE WHERE. I ENDED UP DISPUTING THE CHARGE THROUGH MY BANK SO HOPEFULLY IT WILL GET RESOLVED. DO NOT USE TELADOC, THEY HIRE JUST ANY KIND OF DOCTORS WHO WON'T GO THE EXTRA MILE TO HELP YOU. AFTER READING OTHER REIEWS IT SEEMS THE MOST TIME THEY SPEND ON THE PONE IS A MERE TWO MINUTES. I FOUND MORE HELPFUL ANSWERS ON GOOGLE! IF ANYONE IS CURIOUS I BELIEVE THE BUMPS I AM SEEING ARE CALLED MOLLUSCUM CONTAGIOSUM AND IT CAN BE SLF HEALING AFTER A FEW MONTHS.... HOW HARD WOULD IT HAVE BEEN R THE DOCTOR TO COME TO THAT CONCLUSION?!