I have a laptop which has limited memory. It was slowed and it would connect very slowly to the internet. I called Tech Savvy Geeks, Inc. on a Saturday. Ray O'Conner answered, said the laptop needed to be restored, the cost would be $80 and he would send a tech to pick up the laptop. The tech met me at McDonalds at 6;30 pm and I told him to copy all the info on the hard drive onto a flash drive which I gave him. Originally he said it would ready the next day. Later he texted he was going to finish it by 9:30 pm in only 3 hours. When he brought the laptop to me at the same McDonalds at 9:30 pm all my hard drive was missing. The tech somehow botched copying my hard drive onto the flash drive and casued the loss of an entire year of my work. I waited there for an hour while the tech tried to find the info on my laptop and he could not. When I tried to call the owner Ray O'Conner he dodged my calls and it went to a voicemail that was always full. I tried going to his tiny storefront office several times and it is always locked with nobody there.
I went to the store where I had purchased the laptop and the specialist told me that the restoration should have taken 3 days not 3 hours and that the Tech Savvy Geek, Inc. tech had done a cheap, unprofessional job. Ray O'Conner is operating with intentional recklessness as he hires inexperienced techs who don't know what they are doing. Ray O'Conner's intentional recklessness caused the loss of all the information on my entire hard drive and now he dodges all my attempts to contact him. I am reporting him to the BBB and am going to sue him in small claims court.
Tech Savvy Geeks Inc Reviews
I have a laptop which has limited memory. It was slowed and it would connect very slowly to the internet. I called Tech Savvy Geeks, Inc. on a Saturday. Ray O'Conner answered, said the laptop needed to be restored, the cost would be $80 and he would send a tech to pick up the laptop. The tech met me at McDonalds at 6;30 pm and I told him to copy all the info on the hard drive onto a flash drive which I gave him. Originally he said it would ready the next day. Later he texted he was going to finish it by 9:30 pm in only 3 hours. When he brought the laptop to me at the same McDonalds at 9:30 pm all my hard drive was missing. The tech somehow botched copying my hard drive onto the flash drive and casued the loss of an entire year of my work. I waited there for an hour while the tech tried to find the info on my laptop and he could not. When I tried to call the owner Ray O'Conner he dodged my calls and it went to a voicemail that was always full. I tried going to his tiny storefront office several times and it is always locked with nobody there.
I went to the store where I had purchased the laptop and the specialist told me that the restoration should have taken 3 days not 3 hours and that the Tech Savvy Geek, Inc. tech had done a cheap, unprofessional job. Ray O'Conner is operating with intentional recklessness as he hires inexperienced techs who don't know what they are doing. Ray O'Conner's intentional recklessness caused the loss of all the information on my entire hard drive and now he dodges all my attempts to contact him. I am reporting him to the BBB and am going to sue him in small claims court.