On February 27th, my spouse and I asked to tour a Vivi Team re-listing in the Baker neighborhood of Denver. We had asked about this property while touring a different Vivi Team open house the week before and learned that it had been pulled from the market due to issues with some repair work.
Although we were somewhat concerned with inconsistencies we heard from Vivi Team members, we very much liked the property and informed the agent Vivi Gloriod of our intent to submit an offer.
Later that day, we submitted an offer via email to buy the property at full price. We ultimately did not purchase this home. Does this review stem from "sour grapes"? You decide based on the following facts:
1. On February 28th, Vivi contacted us asking if we intended to submit an offer. We directed Vivi to our offer sitting in her email inbox.
2. At Vivi's suggestion, we agreed to sign an EXCLUSIVE RIGHT-TO-BUY LISTING CONTRACT with Homesmart Vivi Team under which Homesmart would act as "transaction-brokerage". Under section 5, among other broker duties, Vivi was required to "facilitate purchase transactions without being an advocate or agent for either party" and keep "Buyer fully informed regarding the transaction".
3. Team Vivi revised our offer in order to become a transaction broker and on Feb 28 we submitted a second offer at full price. Vivi revised a number of terms critical to us which had to negotiate back into the offer.
4. The first and second offers were drafted to expire at 5PM on the 28th. At Vivi's urging, we extended the review period to noon on March 1.
5. We heard nothing on or before noon on 3/1. Later that day we called Vivi, and based on that conversation, we issued a third offer this time exceeding list price set to expire 4:00PM 3/1.
6. We heard nothing the rest of the day or since our submission of the third offer. Our assumption is that our offer was surpassed by another.
7. We learned from Zillow on 3/2 that this home has a "pending offer". Our assumption is that Vivi worked and communicated with the seller in order to accept an alternative offer. We were not kept informed.
8. Ironically, we were prepared to increase our offer. Had Vivi contacted us, we were in a position to submit a fourth offer. Vivi in effect did a disservice to the seller as well as us.
We assume Vivi leveraged our offers to increase the selling price offered by another buyer. This is advantageous to the seller but not illegal. We certainly understand how real estate transactions work.
However, we submit an unfavorable review of Vivi Team based on the lack of representation, lack of communication and lack of transparency we experienced. If your expectation is to be kept fully and unbiasedly informed by your broker, Team Vivi is not the broker for you.
Team Vivi Real Estate Reviews
On February 27th, my spouse and I asked to tour a Vivi Team re-listing in the Baker neighborhood of Denver. We had asked about this property while touring a different Vivi Team open house the week before and learned that it had been pulled from the market due to issues with some repair work.
Although we were somewhat concerned with inconsistencies we heard from Vivi Team members, we very much liked the property and informed the agent Vivi Gloriod of our intent to submit an offer.
Later that day, we submitted an offer via email to buy the property at full price. We ultimately did not purchase this home. Does this review stem from "sour grapes"? You decide based on the following facts:
1. On February 28th, Vivi contacted us asking if we intended to submit an offer. We directed Vivi to our offer sitting in her email inbox.
2. At Vivi's suggestion, we agreed to sign an EXCLUSIVE RIGHT-TO-BUY LISTING CONTRACT with Homesmart Vivi Team under which Homesmart would act as "transaction-brokerage". Under section 5, among other broker duties, Vivi was required to "facilitate purchase transactions without being an advocate or agent for either party" and keep "Buyer fully informed regarding the transaction".
3. Team Vivi revised our offer in order to become a transaction broker and on Feb 28 we submitted a second offer at full price. Vivi revised a number of terms critical to us which had to negotiate back into the offer.
4. The first and second offers were drafted to expire at 5PM on the 28th. At Vivi's urging, we extended the review period to noon on March 1.
5. We heard nothing on or before noon on 3/1. Later that day we called Vivi, and based on that conversation, we issued a third offer this time exceeding list price set to expire 4:00PM 3/1.
6. We heard nothing the rest of the day or since our submission of the third offer. Our assumption is that our offer was surpassed by another.
7. We learned from Zillow on 3/2 that this home has a "pending offer". Our assumption is that Vivi worked and communicated with the seller in order to accept an alternative offer. We were not kept informed.
8. Ironically, we were prepared to increase our offer. Had Vivi contacted us, we were in a position to submit a fourth offer. Vivi in effect did a disservice to the seller as well as us.
We assume Vivi leveraged our offers to increase the selling price offered by another buyer. This is advantageous to the seller but not illegal. We certainly understand how real estate transactions work.
However, we submit an unfavorable review of Vivi Team based on the lack of representation, lack of communication and lack of transparency we experienced. If your expectation is to be kept fully and unbiasedly informed by your broker, Team Vivi is not the broker for you.