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TD Webbroker


Country Canada
City Alberta
Phone 1 800 465 5463

TD Webbroker Reviews

  • Dec 5, 2019

I don't know where to begin. In 2017, TD had me at a loss for the year(one of the best years for the S&P500 in recent memory. I had stocks such as Amazon, Google, Facebook, Shopify....strong quality names making huge gains. At years end, TD had me actually losing money for the year.

When I should have actually gained at least 15-20%, after fees. On that note, they had me making numerous transactions of a stock I only bought once last year, long story short they racked up over $200 worth of trading fees for transactions I didn't make.

This year is no different, S&P500 is up over 20% for the year. I got in in early January, only missing a 2-3% pop just after the new year. Again, nothing to show for it. The only difference this time around, I'm not panicking on dips and selling, then re-purchasing. So, I'm not racking up needless fees this year. But somehow, once again, TD has me at a 10% loss for the year so far.

Practically every day, I will calculate what each of my stocks, to see what they have done for the day, calculate gains and losses, almost every single time there is a discrepancy. So if a stock is at $100, goes up $1, obviously 1% gain for the day. I will then deduct for any, if any fees for trades for the day(or previous days) I will then calculate currency changes, for the stocks I have in other countries.

Every single time I do these calculations, there is a discrepancy. Sometimes it's close to 50% out. I'll have myself gaining $200 for the day, they have me gaining $120. I've left emails, they don't really respond, other than to say to call during business hours. I've asked over the phone if there are any hidden fees or not so hidden fees that I might be overlooking.

They always respond no. When I have talked to them they always say that the discrepancy is because of the bid/ask price being different than the closing price. That's fine, but it doesn't make a difference of 20, 30, and even 50% difference. It also doesn't explain why I'm down for the year on 2 of the best stock market years ever.

Just to be clear, I'm not picking bad stocks, or penny stocks, like I mentioned, really good stocks performing well. However, when the stock market has a down day, lets say 2% across the board, you would think maybe my losses will be less, just like the gains being less. But believe it or not, they manage to have me at even a bigger loss than shown(on a site like Marketwatch for example).

It frustrates me, and I feel like I'm throwing my money away with them, or donating to there business. I need some help, and hopefully expose what is going on. Because, if it's hidden fees, fine, shame on me. It's more than just fees, because fees cannot be this high. I am hemorraging money with them, and I want out. But if they are scamming me, I want them to be caught!!

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