I spoke with John about a issue I had with my flashlight not working. He was very rude when I talked to him but he did give me the info to send my flashlight in. I sent the flash light in and he called me saying the LED was broken and it was my fault so it was not covered. I asked if moving the flashlight from Zoom to stream made it my fault because that is all I did. You can tell the flashlight was not abused there was no dirt on it no scratches. How is that my fault. He told me that it would be $20 for a new LED. I advised him I would not pay $20 dollars to fix something I had no control over braking. He started to argue with me and I told him how he came across last time we spoke. He proceeded to call me a d**k and hung up on me. I will never buy there flashlights again (that's a drag because I did like it).
I tried leaving a review on the company website and they keep remove it. This is the responce I got from them:
Go ahead and right your review. We welcome reviews from all walks of life no matter how small and insignificant.
Tayga, Inc. Reviews
Worst customer service ever
I spoke with John about a issue I had with my flashlight not working. He was very rude when I talked to him but he did give me the info to send my flashlight in. I sent the flash light in and he called me saying the LED was broken and it was my fault so it was not covered. I asked if moving the flashlight from Zoom to stream made it my fault because that is all I did. You can tell the flashlight was not abused there was no dirt on it no scratches. How is that my fault. He told me that it would be $20 for a new LED. I advised him I would not pay $20 dollars to fix something I had no control over braking. He started to argue with me and I told him how he came across last time we spoke. He proceeded to call me a d**k and hung up on me. I will never buy there flashlights again (that's a drag because I did like it).
I tried leaving a review on the company website and they keep remove it. This is the responce I got from them:
Go ahead and right your review. We welcome reviews from all walks of life no matter how small and insignificant.